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PatPat Reviews Summary
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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Ronie did a great job answering my questions. The answers were accurate and not just a general generated response!
Great customer service, beautiful clothes. Definitely the first place I go when wanting a new outfit for my daughter.
I keep ordering this place. Fabric is good. Good prices and points program as well. Customer service is also excellent
These people are frauds. I've been waiting since April 6 for my package here it is now July 12 and it's still not here. You can't contact them and when you email they respond with confusing directions on just getting the specifics of the order. I WILL NEVER ORDER FROM THEM AGAIN! I WANT MY MONEY OR MY DAMN ITEMS!
Pat Pat is a great online store which provides loads of varieties of goodies on their website. I had a little concern over my purchase and I approached their customer service team and CLAIRE D. Responded to my enquiries straight away and she is so helpful and my problem was solved with a blink of an eye. Highly recommend this online store to everyone in the world.
This is a legit website and everything is so cute. Adorable and good price. Shipping cans very fast.
I love the prices and quality of the clothes! I had a issue with my order and customer service was very fast and friendly and helped me out.
Very good quality service and assistence. They reply very fast and resolv the problem. I am very satisfied with all yhe experience with patpat
Great products and great quality! I LOVE the matching dresses that I can wear with my daughters! They also provided great customer service - especially Susie B!
Arrdew AT PATPAT IS THE SWEETEST! BEST CUSTOMER SERVICE I HAVE EVER HAD!
We love our patpat clothes!
I'm happy with the company, because they treat me very well, there was size problem and they make refund for me, my previous order cloth was wonderful I buy view items and they where good quality and fit
Susie B was super helpful and very quick with a response for my request for return. I will absolutely continue ordering from this site!
They have so many cute things! We ordered a bunch of stuff. 1 outfit didn't match the measurements in the description but Ronie in customer service quickly resolved it for us. We love the matching sets!
BEST CUSTOMER SERVICE I HAVE EVER HAD! Belle went ABOVE and BEYOND to make sure I was satisfied with my order, I will be a returning customer and would give 6 stars if I could!
Ronie was very fast and helpful with resolving my issue. I love PatPat and will continue to be a customer, especially after experiencing how great their customer service is
PatPat's costumer's service is very friendly. They were very quick in helping me resolve an issue with the clothes I ordered. I definitely will order again!
Thank you Belle for the amazing customer service and resolving the issue on-time. Though the product arrived late, I am extremely satisfied with Product Quality. The product images are as shown and their website is very easy to navigate. I will definitely recommend to all parents.
Thank you JAMES RAIDER for good service. You answered quick and was very nice to me. It was perfect.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We sincerely apologize for the delay and inconvenience you have experienced while waiting for your package. We understand how frustrating it is to wait.
The current situation has really caught a lot of businesses off-guard and is exceedingly difficult to avoid being affected by. We sincerely apologize if the added precautions we and our partner courier are taking, against COVID-19, has affected your order. We understand that this can't be an excuse and don't worry as our Team is taking steps which will enable us to ship and deliver orders more quickly in the future.
If you give us a chance, we are intent on making this right and hope that you will allow us to speak with you to discuss the situation. Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Should you wish to learn more about our current Processing and Delivery Time frames, please refer to the link below:
https://www.patpat.com/delivery