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PatPat Reviews Summary
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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I placed my first order from PatPat and was so excited to receive the items for my baby, and was disappointed in the sizing of 3 of 4 of the products I ordered. They were much bigger than expected, so, better than too small, but still unfortunate. I reached out to customer service, not for a refund but to voice my concern over the mislabeling of sizes, and their customer service rep Arrdev was incredibly friendly and helpful. And offered a refund without needing to send the items back. I will keep them and hope my baby fits them during the right season for their styles and if not, give them to someone else to love. I'll probably order from them again as the clothing is adorable, but will do so with caution.
Fantastic company, clothes are exceptional quality and delivered in speed of time, no problems at all, will definitely be shopping with PatPat very soon. I am one very happy PatPat Shopper!
In Patpat they were very quick and personal on solving my problem. I certainly will buy their lovely products again. Thank you so much!
Great customer service! Jayson was fast and efficient. I received full refund, as requested! I will continue to shop with them!
I've ordered from PatPat several times. I've found extremely affordable maternity/nursing clothes, adorable matching outfits, and unique styles I can't find elsewhere. Company is helpful and quick to respond if you have a question or issue with an item (like needing a different size).
The clothes arrived fairly quickly and they were super cute, especially the kids clothes. I requested a return for my dress as I went with a different look and Vanessa R was very helpful and made the return/refund process easy.
Très bonne communication avec le service à la clientèle Suzie B qui a été très patiente, très courtoise et me donne envie de passer une nouvelle commande
I must say Patpat truly cares. Had ordered newborn baby items but unfortunately due to covid, it took 1.5mths to deliver and all ordered sizes became small. Had continuous follow ups with patpat team and Nico was fully supportive! My full order got refunded via a voucher and I can use the stuffs to gift others and can reorder new sizes again! This is amazing! I love your products and I will definitely order it again! Thanks a ton!
Fantastici, bellissimi, sono arrivati in 10 giorni, il servizio clienti Rindelle è stata gentilissima con risposta immediata. Comprero' dinuovo
Susie B from PatPat customer service was a huge help in fixing the items in my order I wasn't satisfied with. Thank you for your kind understanding. Looking forward to ordering again :)
I am so happy I gave PatPat a try! They have a large selection of cute clothing and specifically maternity/nursing clothes. The delivery was fairly quick and they provide a tracking number to make it easy to know where your order is and when to expect it. The part that has made me a new loyal customer though, is their customer service! It was absolutely phenomenal. I had two items that were delivered correctly, they just didn't fit my body how I was hoping and usually I dread dealing with returns or the headache of customer service, but their rep Susie B. Responded to me the same day and made it all so easy!
I am very happy with PatPat and am looking forward to ordering more cute clothes from them!
My boyfriend made an order in June and we haven't received our products as yet. All I would like you to do is return my money or figure out where is my order and send it to me right away...! PatPat sucks people do your research before you order from this $#*! $#*! company.
Clothes arrived very fast. Everything looked amazing. Made the mistake of ordering the wrong size of a few items and Ryan was very prompt and efficient at helping me solve the problem. 10/10 will shop again
The customer service was great and that means a lot to me when purchasing online. They had a prompt response within 24 hours and helped answer my questions.
I never received my products because of a mishap on USPS part. I loved the customer service experience. They were quick to answer all of my concerns and emails. Customer service means the world to me. Highly recommend them specifically from that. Ryan was the best!
Tube un problema con mi pedido y enseguida me dieron solución. Es un verdadero placer tratar con gente así.
En cuanto al producto, me parece una buenísima idea ayudar así a las mamis.
Un saludo
I was a little worried about the purchase because I never bought anything on PatPat, after a received a gift from a friend from there I decided to buy more! I have to admit! I bought 22 dresses from my daughter Finally arrived because of Coronavirus took a bit longer but very satisfied with everything! Even the support, Rachel solved my problem with the shipping very fast! I love that, I will buy more even the last time I spend the 120
My order didn't fit and I needed to exchange the items for the correct size. The service was so efficient and professional (I was served from Junabelle M)! The items are of great quality for the price you pay. I will definitely be ordering from them again!
Calidad apropiada y buen precio, las devoluciones correctas y sin problemas, la atencion por mail rapida
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We sincerely apologize if you have not received your order yet.
If you give us a chance, we are intent on making this right and hope that you will allow us to speak with you to discuss the situation. Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.