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PatPat

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

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Nevada
1 review
0 helpful votes
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Service
July 27, 2020

Great customer service and reply very quickly in a timely manner especially me being a first time customer.

Date of experience: July 26, 2020
Australia
1 review
0 helpful votes
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Excellent service
July 27, 2020

Nice for kids online shopping. They have large variety of collection and reasonable prices with great service.

Date of experience: July 26, 2020
France
1 review
0 helpful votes
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Super
July 27, 2020

J'ai commander récemment en début du mois et j'ai reçu ma commande hier. Parfait état la couleur est sublime j'ai acheter 4 turban et je suis très contente de ma commande. Je n'ai pas voulu me fiez au avis négatif et j'ai bien fais! Vraiment pas déçue prochaine commande en cours

Date of experience: July 26, 2020
GB
1 review
0 helpful votes
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I had a size issue with an order for cute dresses I ordered but it was all sorted out so well by Ginn Sins so I am really impressed. Two other items I ordered at the same time were perfect. They come beautifully packaged and I will continue to order from this company again. Fabric quality is good and designs are lovely. Don't hesitate to buy from PatPat.

Date of experience: July 26, 2020
GB
1 review
0 helpful votes
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First patpat order
July 27, 2020

I am very happy with the quality, price and range on this site. The clothes are soft and not stiff, they have give so your baby or toddler can move around in them without restriction.

Date of experience: July 26, 2020
Ohio
1 review
0 helpful votes
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Great prices, large selection, cute clothes, and amazing customer service! I made a mistake when ordering and Claire D resolved it for me quickly and very fairly. I cant wait to shop here again!

Date of experience: July 25, 2020
Singapore
1 review
0 helpful votes
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Love PatPat
July 27, 2020

The best website to order online. Great products, good quality, always same as advertise. Love their matching sets, have quite a few to match with my daughter. Their customer service is very good. Highly recommend.

Date of experience: July 25, 2020
California
1 review
0 helpful votes
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Great quality
July 26, 2020

I am so happy with my order from Patpat. I really love the baby clothes that I purchased from the website. The quality is great. They are too big, but I know I would be using them very soon since babies grow fast.
I am also very happy with their customer service, I had some issue with the sizing. When I contacted them, it was so easy and fast to get a refund and resolve the issue.
Overall I'm very happy with their service and products and I will order from them very soon.

Date of experience: July 25, 2020
Georgia
1 review
0 helpful votes
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I ordered a maternity dress & onesies, and though the dress wasn't very good quality, the onesies seem to be better quality and are absolutely adorable.

Date of experience: July 25, 2020
India
1 review
0 helpful votes
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Jazzy Outfits
July 26, 2020

Both me and my baby love Pat Pat. Outfits are colourful and fun. We would like to give the brand full marks for designing

Date of experience: July 25, 2020
Pakistan
1 review
0 helpful votes
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PatPat shopping
July 26, 2020

Initially I had to wait for long for my parcel n when I dint had any info about my parcel I contacted the customer service representative. Rindele the customer service representative not only replied me swiftly but also helped me trackmy order n he/she also expetided the process. The quality of the order is very good and I will buy in future as well. Special thanks to Rindele.

Date of experience: July 25, 2020
GB
1 review
0 helpful votes
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I placed an order but the default address had changed and I emailed patpat and Heinz responded very quickly amending the delivery address for me.

Very pleased with how swiftly my error was corrected

Date of experience: July 25, 2020
South Carolina
1 review
0 helpful votes
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Maternity shorts
July 26, 2020

I ordered maternity shorts, very well-made and pretty true to size. Normally I wear a double zero so they were rather large for me. Belle In customer service was very gracious in helping me with my return. I did wait a long time but I completely understand because of COVID-19. Will definitely order again from this company

Date of experience: July 25, 2020
Canada
1 review
0 helpful votes
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Excellent
July 25, 2020

Great product, great service, reached on time, good size. Excellent color, nice style, affordable..

Date of experience: July 25, 2020
Canada
1 review
0 helpful votes
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Bon produits, bon rapport qualité/prix, excellent service à la clientèle, rapide, efficace et très accommodant.

Date of experience: July 25, 2020
Italy
1 review
0 helpful votes
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Servizio eccellente
July 25, 2020

Sono molto soddisfatta degli acquisti, continuerò ad acquistare da loro perché mi sono trovata molto bene

Date of experience: July 25, 2020
GB
1 review
0 helpful votes
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Excellent service
July 25, 2020

I am very pleased with the service i have received from patpat (Anie). I had trouble with an accidental double order, which was kindly settled by the offer of either a full refund or for me to keep the items and they would give me a gift voucher for the amount aswell. Which i went with the second option as i couldnt wait to order more adorable clothing from their site

Date of experience: July 25, 2020
Colorado
1 review
0 helpful votes
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JAMES RAIDER, excellent customer serves! We've been emailing back and forth about my items being the wrong size for my baby and I wanted to return it. I was expecting for someone to give me a return label for my items but instead I got a full refund and on top of that, I get to keep the items. Very easy to deal with and very accommodating! Thank you for your help.

Date of experience: July 24, 2020
Kansas
2 reviews
0 helpful votes
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Great, personable
July 25, 2020

Love their clothes and accessories. Customer service ( communication from Belle) was outstanding and quick. Answered my question very promptly. Look forward to shopping online here often,
Thank you PatPat!

Date of experience: July 24, 2020
Texas
1 review
0 helpful votes
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Very nice products.
July 25, 2020

Very cute and quality products and very good customer service. You will not be disappointed just be mindful of picking the right size.

Date of experience: July 24, 2020

From the business

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patpat.com
Mountain View, CA, United States
+3377
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