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PatPat Reviews Summary
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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There products came package nice and great quality the shipping wasn't terrible and everything is true to size
I ordered two of the same dresses but got two different ones and I reached out to PatPat customer service. Thank you Ginn! They were very quick to respond and fixed the problem right away. I have ordered with PatPat multiple times and never had issues this was the first. Their customer service is amazing and super helpful. I will definitely keep ordering from PatPat for years to come. I love their products!
Je recommande à 100 % service après-vente au top.
HEINZ as bien pris en compte ma demande et a été très efficace!
Merci
My Daughter and I love this site. We love matching and the clothes are great quality. If something in your order is not right they will correct it for you and make it right!
Great on solving my issues w cancellation process and fast! Also love they're clothes great quality clothes! Thank you!
Placed first order took way too long to get here like 3weeks. Items were not sized correctly never sent back cause only paid couple of dollars and not worth the aggravation or wait for money back. They said try agaain we will do better gave good discount code so i was stupid and did. Well ordered a month ago and still no items and same stupid message about package in transit. Says it is but hasnt moved oh and it went from near me in NY all the way to CA and now just nowhere. No way to contact but email and they do not give a crap they just send same stupid message. Do not bother with this company they are a joke and found out their clothing does NOT come from USA.
Ms. Ham helped me with all her support and I got my refund timely. Customer service by PatPat team is outstanding, I would recommend buying products from PatPat
Tolle Lösung Vorschläge, schnelle Antwort, sehr zufrieden, outfit ausversehen doppelt bestellt, Lösung wurde gefunden
Immanuel from patpat customer service has been super helpful and quick with responses when I had questions about my order, especially during this time of crisis when everything seems to be getting delayed because of covid. I misjudged the sizes so some of the clothes I ordered were too big but really liked that they were breastfeeding friendly! He was also sweet enough to not have me return the others and gift it to someone else so i wouldn't deal with the hassle of the shipping fee. My better fitting clothes are on their way and I'm super excited! I recommend patpat to anyone!
I bought a few dresses for my baby from patpat. When I placed the order I did not find any place to apply the coupon. When I emailed their support team they were extremely quick to reply. My rep JAMES RAIDER was extremely helpful in applying the coupon on my order and sending me the refund. Will defintely recommend PatPat not just for their quality and variety in clothing but also for their excellent customer support.
Good Quality, Great customer service. I have ordered few nursing tops and had and issue with the order, so reached out to the support team. JIMMY was very helpful and patient with explaining what can be done for me. Will be shopping more in future.
Ordered arrived sooner than expected, great customer service, fast response, good quality items.:-)
Non tutti gli articoli che ho ordinato soddisfavano le nostre aspettative e prontamente sono stati rimborsati
Ottima assistenza!
Amazing experience. I thought i wasnt going to get a response it was going to take 24-48 hours. I got one back in 2 hours. They are and kind
I had an amazing experience dealing with the customer care, especially Susie B, who helped me get the refund as well.
They surpassed my expectations with there customer service support. They answered all of my questions and gave me a full refund on the items that did not fit. Very much appreciated
I have ordered a few outfits for my granddaughters. Adorable dresses, cute jumpsuits. The orders were on time, products well made.
Would recommend PatPat and would order again
I love that you can live anywhere and send a bit of love to your grandchildren
Just ordered from PatPat for the first time and I am hooked! I just had a girl after two boys so now I want all the matching outfits! Since I have never ordered before I ordered two different size dressed for myself and one was too big. I e-mailed customer service and Karen P. Immediately helped me resolve the issue. Can't wait to order more outfits for us!
Fiz um pedido, mais me enganei completamente nos tamanhos... Então entrei em contacto por email e me respondeu muito rápido e o meu reembolso está sendo tratado.
Agradeço a Rachel, pois foi muito atenciosa e prestativa.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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