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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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Qualité des vêtements pour le prix c'est top. Niveau taille voir leurs guide il est parfait. Problème de taille, la personne a été très réactive et sympathique.
Customer service was really great and resolved my problem in a short amount of time. Immanuel were really professional.
Amazing store i am always purchasing product from patpat. Great clothes and amazing quality a special thank you to immanuel for helping me fix my mistake!
Patpat sevices is so amazing. Very attentive to their clients request. The products is also amazing!
Thank you so much!
GINN SINS was great. I had lost an order and was able to email them and got a very quick response. They were able to locate and reship my order as well as refunding me due to clearance items.
Romel in customer service was very helpful with changing my shipping address after the order was placed!
I'm very happy and satisfy whit my order. I was waiting for two weeks but it was worth it. The clothes is so nice and sweet. I ordered for my son size 3-4 years, and he's almost 3 years old, and it fits perfectly. Thank you for your quick reply
I am happy with the service of PatPat. Designs and quality of clothes are also good. I have ordered almost 10 clothes for my kid and he loves wearing it.
They emailed me multiple times to keep me appraised of any changes to my order when I ordered the wrong size!
I got 40 outfits for $129 during patpat sales. The quality of the clothes is great, it's perfect. My daughter be going crazy whenever she see's her patpat packages. People always asking me where do you buy her outfits, she's always looking classy, different, cute and expensive lol. Guys I'm not getting paid for thus review at all, Patpat is really the best.
I got my item in the wrong size but got amazing help from ELANE. The quick response blew me away. I received excellent service and will not hesitate to shop again
Good items, the quality is awesome, great service and price. Would definitely recommend the site and would buy again
Excellent Customer Service, Outstanding quality clothing...
Claire was efficient and friendly with her knowledge.
Thanking you CLAIRE D
I'm really satisfied with the customer service, and specifically Arrdev, because when I needed help my issue was resolved immediately, effectively and very politely.
I recently ordered few things, I got exactly what I ordered, but one pair of shoes is bigger than My order. I send them email and they responded very quickly. VENESSA is the name of person who helped me and offer the way, they can fix the issue. So everything is sorted. Definitely going to buy more stuff again.
Mi gusta comprar en esta página ya que me gustan todas sus ropa y lo mejor que son responsable y puntuales.
I am a first time PatPat shopper and so far have been very impressed. I needed to return a few items due to sizing and the process was seamless thanks to my customer service agent Arrdev. I will definitely be purchasing from this website in the future.
Gracias a Arrdev por su amable ayuda me resolvió en menos de 30 minutos mi cambio de dirección que es diferente a la que recibo mi correspondencia
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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