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PatPat Reviews Summary
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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Clothes arrived after a short time. 2 items fitted fine, 2 did not suit me. When contacting regarding a refund they were very helpful and issued this to myself with no issues. I would order from them again! Great customer service from Karen P!
I am highly satisfied with my purchase, the quality of product is very good and fabric is smooth for child's skin. For any business the quality of customer service is of utmost important and I got timely as well as satisfactory resolution to my queries from Mr. Arrdev.
Muy, atentos y contestan todos tus mensajes. Pude resolver mi problema al equivocarme en la dirección.
Nice outfits, happy to be their client! My order had a problem and turn back to the pat pat warehouse. The guys from desk help me to resolve the issue and the next day my order was back on the way to me.
Thanks, Ryan!
Their products are great, their delivery is particularly fast(especially in the times of the pandemic), and the customer service was friendly and efficient. Rachel was particularly helpful when I needed an item exchange.
Shopping experience was great. Found everything I needed. When it came to check out it was simple and easy. I accidentally put in the wrong address and realized after the order was confirmed. Customer service took care of it almost immediately! Within 24 hrs my address was changed to the correct one and had no worries. Csnt wait to recieve my items.
Very fast delivery and good quality, I was purchased 2 jackets for my baby and is very thick and soft materials exactly on the picture, I'm very happy will order again.
Lovely well made clothes. Great communication from purchase to delivery. Will definitely purchase more.
I love patpat. I ordered some maternity shirts before they came in I didn't need them anymore. I emailed patpat they got back to me right away. Claire D helped me right away and solved my problem. Good quality clothes.
I ordered for the first time some clothes for me and my 3 months old baby. I received the order in less than 2 weeks and the quality is really nice. Since I had some sizing issues I contacted the support team wich was very quick and hepful and resolved my issues promptly and effectively. A special thanks to KRISTIAN C.
I bought few items on PatPat and two of them don't fit well so I asked information for return policy. Rachel in customer service has been very responsive, clear and kind and the size issue have been solved in a couple of days. For what it concerns other items shipped, they are great even if low price. Very satisfied.
Perfect customer support, help in any question, very kind people, excellent quality of clothes and nice packages
Susie B was very professional and efficient with my inquiry. The site is a good shopping place for kids clothes too. I ove shopping for my kids here and have recommended it to friends. Impressed!
They were able to solve my problem within one day only. They are proactive as they tried to gave me ulternative solution to my problem.
It's a good company definitely if you don't have tons of money to spend on maternity clothes! There much cheaper than in stores. Note: the clothes are not the best quality but that what you pay for
I really love this clothes, great price and excellent quality. The customer service answer right way solved my concert.
Great prices, great quality, and great customer service thanks to JAMES RAIDER! Will be ordering again!
I was made to pay my customs duty for the products I shopped on the site... for 7k amount of products I paid 4k as customs duty. It doesn't get much worse than this... i am disappointed with the granted irresponsible attitude towards the customers... felt bad..
Hi, Thank you for bringing this to our attention. We aim for all our users' satisfaction and we would love to work together with you in fixing this. Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can help you.
I ordered several nursing blouses for my son's partner, but not knowing her style or exact size, I knew some might be returned. The delivery arrived in good time and the blousex were well made, but 2 were not her style so needed to be returned. I got in touch with customer service and Rachel was very helpful. The matter was handled quickly and efficiently.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.