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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

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Australia
1 review
0 helpful votes
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Quality products
August 16, 2020

High quality products, always Same as pictures shown on website. Once I had problem with shoe size which CLAIRE D resolved in time... really appreciate teams effort

Date of experience: August 15, 2020
California
1 review
0 helpful votes
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Great quality
August 15, 2020

Pat Pat is awesome, really cute clothes and great quality, but the best thing is the service they offer! Really recommending pat pat!

Date of experience: August 14, 2020
Australia
1 review
0 helpful votes
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Best customer service
August 15, 2020

One of the best online website for baby's clothing really impressed the way they responded to my isssue was amazing. Thank you Heinz for your quick response.

Date of experience: August 14, 2020
Texas
1 review
0 helpful votes
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So Cute!
August 15, 2020

This website has so many promotions and cute things! I have bought dresses and nursing clothes and a no damage wall hook.
I love the clothes and the fabric is so soft! I bought a couple bras and one didn't fit like the measurements claimed but PatPat's Representative Ryan was on it and got a replacement sent to me that a a size bigger. Thank you!

Date of experience: August 14, 2020
Spain
1 review
0 helpful votes
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Página de ropa muy original para bebe. Calidad precio genial, telas bonitas y suaves. Tardo en llegar a España unas dos semanas. Atención al cliente y resolución de problemas perfecta

Date of experience: August 14, 2020
GB
1 review
0 helpful votes
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Good company to deal with, shipping was faster than expected (1 week UK). Lovely dresses, nice material, very reasonably priced. Had to return 2 tops as fit wasn't quite right (hence 4 star review), but customer service team were very prompt and had no problems getting a refund.

Date of experience: August 14, 2020
India
1 review
0 helpful votes
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When i placed the order, i was not aware of custom charges so i requsted for order cancellation. But KRISTIAN C from pat pat team understand my concern and gave a 15% refund solution and continue with order. I accept it because Kristian understood me. Really appreciate.

Date of experience: August 13, 2020
Australia
1 review
0 helpful votes
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Satisfied
August 14, 2020

Never disappointed with the purchase... very good in quality and always comes is time... even in this panamedic it's not taking too long for delivery... price is not bad and you always get stylishdress

Date of experience: August 13, 2020
Ohio
2 reviews
0 helpful votes
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Good stuff
August 14, 2020

All dress are good for reasonable prices it's easy to shop even pat pat app is user friendly can able access

Date of experience: August 13, 2020
Virginia
1 review
0 helpful votes
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Timely and officiant
August 14, 2020

Kristian C was so helpful and resolved my issue with wrong item ordered quickly. I now have a voucher to use to order the correct item. I love everything that I ordered and will be ordering again.

Date of experience: August 13, 2020
Pennsylvania
1 review
0 helpful votes
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PatPat
August 14, 2020

PatPat was great. I had a problem with a missing order that turned out to be stolen from my mailbox. They were so understanding and they gave me a voucher for the amount I lost. They really value their customers. I placed an even bigger order with them. I'm looking forward to getting my order.

Date of experience: August 13, 2020
Pakistan
2 reviews
0 helpful votes
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ROMEL
August 14, 2020

ROMEL helped me alot with tracking and reviewing my orders on — the executives at the premises are very humble and helpful

Date of experience: August 13, 2020
Ireland
1 review
0 helpful votes
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Excellent service
August 14, 2020

Very impressed with customer service my issue was dealt with in a very quick manner and professionally

Date of experience: August 13, 2020
Belgium
1 review
0 helpful votes
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NIce kids stuff
August 14, 2020

Nice stuff for kids and also adults and home. Good and fast costumer help by Heinz! Delivery was in about 10 days.

Date of experience: August 13, 2020
Australia
1 review
0 helpful votes
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Excellent quality with lot of discounts rewards coupons. Done already $200 shopping, still wanted to do more

Date of experience: August 12, 2020
Hong Kong
1 review
0 helpful votes
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Rohaine was prompt to tend to my customer inquiry as my product sizing was too large. Rohaine generously gave me options of refunding. Other products I got were great — tees, fruit shape cutters for my kids and ice cream scoops. The site has a variety of products unique from other sites.

Date of experience: August 12, 2020
Wisconsin
1 review
0 helpful votes
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Its awesome
August 14, 2020

Definitely going to continue shopping here. So far its been great! Fast shipping. So many baby girl options.

Date of experience: August 12, 2020
Georgia
1 review
0 helpful votes
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I Ordered a couple of martenity Items and they turned out way better than expected, loved the materials and the look.
Shipping was just in time like the shipping says.
Customer service was great! Susie b answered a couple of questions I had on a matter of time.

Date of experience: August 12, 2020
GB
1 review
0 helpful votes
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Nice clothes
August 13, 2020

I ordered clothes for my baby girl, she is looking beautiful in that clothes I liked it and I will buy more from pat pat and also recommend other...

Date of experience: August 12, 2020
California
3 reviews
0 helpful votes
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Impressed
August 13, 2020

I would like to once again give my thumbs up to Patpat Customer Serivce. I requested help on Saturday after I made a placement thinking that I would not hear back till the the following week. To my surprise, Patpapt CSR Kuenzler L. Sent me a prompt reply on Sunday and helped resolve the problem. Very impressed with the 24-7 prompt assistance from this company.

Date of experience: August 12, 2020

From the business

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patpat.com
Mountain View, CA, United States
+3377
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