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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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High quality products, always Same as pictures shown on website. Once I had problem with shoe size which CLAIRE D resolved in time... really appreciate teams effort
Pat Pat is awesome, really cute clothes and great quality, but the best thing is the service they offer! Really recommending pat pat!
One of the best online website for baby's clothing really impressed the way they responded to my isssue was amazing. Thank you Heinz for your quick response.
This website has so many promotions and cute things! I have bought dresses and nursing clothes and a no damage wall hook.
I love the clothes and the fabric is so soft! I bought a couple bras and one didn't fit like the measurements claimed but PatPat's Representative Ryan was on it and got a replacement sent to me that a a size bigger. Thank you!
Página de ropa muy original para bebe. Calidad precio genial, telas bonitas y suaves. Tardo en llegar a España unas dos semanas. Atención al cliente y resolución de problemas perfecta
Good company to deal with, shipping was faster than expected (1 week UK). Lovely dresses, nice material, very reasonably priced. Had to return 2 tops as fit wasn't quite right (hence 4 star review), but customer service team were very prompt and had no problems getting a refund.
When i placed the order, i was not aware of custom charges so i requsted for order cancellation. But KRISTIAN C from pat pat team understand my concern and gave a 15% refund solution and continue with order. I accept it because Kristian understood me. Really appreciate.
Never disappointed with the purchase... very good in quality and always comes is time... even in this panamedic it's not taking too long for delivery... price is not bad and you always get stylishdress
All dress are good for reasonable prices it's easy to shop even pat pat app is user friendly can able access
Kristian C was so helpful and resolved my issue with wrong item ordered quickly. I now have a voucher to use to order the correct item. I love everything that I ordered and will be ordering again.
PatPat was great. I had a problem with a missing order that turned out to be stolen from my mailbox. They were so understanding and they gave me a voucher for the amount I lost. They really value their customers. I placed an even bigger order with them. I'm looking forward to getting my order.
Very impressed with customer service my issue was dealt with in a very quick manner and professionally
Nice stuff for kids and also adults and home. Good and fast costumer help by Heinz! Delivery was in about 10 days.
Excellent quality with lot of discounts rewards coupons. Done already $200 shopping, still wanted to do more
Rohaine was prompt to tend to my customer inquiry as my product sizing was too large. Rohaine generously gave me options of refunding. Other products I got were great — tees, fruit shape cutters for my kids and ice cream scoops. The site has a variety of products unique from other sites.
Definitely going to continue shopping here. So far its been great! Fast shipping. So many baby girl options.
I Ordered a couple of martenity Items and they turned out way better than expected, loved the materials and the look.
Shipping was just in time like the shipping says.
Customer service was great! Susie b answered a couple of questions I had on a matter of time.
I ordered clothes for my baby girl, she is looking beautiful in that clothes I liked it and I will buy more from pat pat and also recommend other...
I would like to once again give my thumbs up to Patpat Customer Serivce. I requested help on Saturday after I made a placement thinking that I would not hear back till the the following week. To my surprise, Patpapt CSR Kuenzler L. Sent me a prompt reply on Sunday and helped resolve the problem. Very impressed with the 24-7 prompt assistance from this company.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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