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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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Amazing customer service and product have good quality and great design. I had an issue with some items. They respond very quickly and try to resolve the problem with very good way. Very thanks to ELAINE. Will be ordering more
Esta tienda da es de muy buena calidad, a mi bebé le enca to la ropa es fresca y de diseños únicos
A mi bebé le encantó el estaba muy feliz usando esta maravillosa ropa.
Arrdev was very helpful and kind made my return very easy had no trouble will be ordering from them again
I received my item on time but the sizes are small for my daughter, they make it stress free for me return my money and leave the items for, they said I can keep them am so happy shopping here will recommend to everyone best customer services
Thank you so much REYNA she make everything easy for me they have beautiful items just as seen
Return
Had a return and Ryan from PatPat took care of it. I have never had a return done so quickly, and so professional. Thank You Ryan for all your help! I will certainly continue to shop at Patpat.
Was so happy when I found this company to order clothes for my pregnant wife and children. Absolutely beautiful clothes and awesome customer service. My experience has been wonderful. Thank you Jimmy for your help.
Loving each of the 5 things I ordered from Patpat.com! The dresses for my baby girl are made with super soft fabric and her rainboots looks for confortable and stylish with their built in linings. Will definitely be a repeat costomer. Highly recommend!
I totally recommend. I received my items in about a week in Portugal. I need to contact the help center and they quickly resolve my problems.
I got my items pretty faster than expected. They were packed nicely. Customer service is so helpful and they respond fast. Had little issue on my item and Glen helped me to solve it immediately. Will recommend this website
Love the prices and quality that Patpat offers. The customer service is impeccable! Reyna V helped me solve my issue as soon as possible. I definitely recommend Patpat for cute clothes for baby girls!
- Val T
Issues were resolved on time by the customer service team. Which will make customers satisfied! All my issues are resolved with in 24 hours by Claire D and had a great shopping experience.
Recomendo a página, os artigos são de boa qualidade é o atendimento/resolução de problemas são 5 estrelas
Pearl B was very helpful in her customer service and she addressed everything promptly and with professionalism.
Nice matching sets For me and my daughter. Good customer service, Glenn Was very kind and helped me with a size problem.
Excellent customer service! I had an issue regarding the size on a couple of items. As soon as I contacted them Ms. SUSIE B was super helpful and resolved my issue super fast. I recommend PatPat 100% their clothes, quality, and help are amazing.
Thank you for your excellent service Vanesaa and nice purchase I had via Pat Pat
I am introducing pat pat to my Fri
Happy with the purchase.
Shipping took long but the team resolved the issue satisfactorily. The team was very helpful
Hice un pedido a España y hubo un error, el cual me resolvieron enseguida y con genial trato. También hice otro pedido que me llegó genial y es ropa de muy buena calidad a genial precio. Sin duda muy recomendable
Excellent service from Karen P. Good quality of products. Reliable and affordable pricing. Would recommend
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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