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PatPat

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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I love
September 1, 2020

I love the clothes. They are very cute and affordable. And the customer service is great if you need any help. It takes a little time but they are super helpful. I am happy with my experience.

Date of experience: August 31, 2020
New Zealand
1 review
0 helpful votes
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Awesome customer service
September 1, 2020

I recently contacted customer regarding sizing issues and was assisted by Agent Glenn. He was very helpful and was so happy how issues were resolved.

Date of experience: August 31, 2020
New York
1 review
0 helpful votes
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Good Customer Service
September 1, 2020

JIMMY was helpful with our return very good customer service I would recommend PatPat to everyone and thank you

Date of experience: August 31, 2020
India
1 review
0 helpful votes
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It's awesome
September 1, 2020

Superb products... its awesome... Would like to buy again... Thank you. Clothes are awesome... Very good packing...

Date of experience: August 31, 2020
Canada
1 review
0 helpful votes
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Good customer service
September 1, 2020

Jimmy from Patpat's customer service was very kind to assist me with my matter. I am a new customer and definitely will continue to order from Patpat!

Date of experience: August 30, 2020
GB
1 review
0 helpful votes
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Brilliant site
September 1, 2020

Brilliant site for baby clothes came about 10 days after placing the order and I was so happy with the items. Definitely buy off here again. My little niece looked super cute in one of the outfits

Date of experience: August 30, 2020
Georgia
1 review
0 helpful votes
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Long time happy cutomer
September 1, 2020

From cloth diapers to breastfeeding tops and baby clothes, patpat can't be beat! Great quality and amazing prices! Their sizing is always spot on and they have the cutest designs!

Date of experience: August 29, 2020
Hong Kong
1 review
0 helpful votes
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Great follow up
August 31, 2020

Ordered around 10 items last week, it took around 3-4 days to deliver but one of the items was missing. Contacted their CS and they replied 1 day after i submit the e-Form online. Missing item will be send back to my address without any extra cost, overall products received from the 1st batch were pretty nice and decent. Will purchase again for sure.

+1
Date of experience: August 29, 2020
Florida
1 review
0 helpful votes
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Love Pat Pat
August 31, 2020

Great quality clothing. Soft fabric. Fits him perfectly. And super trendy. Best dressed toddler Around!

Date of experience: August 29, 2020
India
1 review
0 helpful votes
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Clarifocation
August 29, 2020

I am unsatisfied with pat pat as I have placed order n. ******* on date 13 aug 2020 and till date I have not got any confirmation about dispatched even I have sent mail and not get any reply

Date of experience: August 28, 2020
PatPat .. PatPat Rep
over a year old

Hi,

We also apologize if you are experiencing issues in getting in touch with us. If you have sent us a message, through our “Contact us” page, and haven't heard back from us for an extended period of time, kindly check the link below for possible solutions:
Https :// www.patpat. Com/article/help/helpmain/I%E2%80%99ve-Sent-Emails-but-Did-Not-Receive-a-Response/866

If you give us a chance, we are intent on making this right and hope that you will allow us to speak with you to discuss the situation. Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

GB
1 review
0 helpful votes
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Nice experience
August 29, 2020

Second time I've ordered as I was pleased with my goods that I received a few weeks ago. Good customer service too

Date of experience: August 28, 2020
Hawaii
1 review
0 helpful votes
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Excellent customer service! Thank you to Hazel helping me with the process of returning my items. She was very fast and responsive!

Date of experience: August 28, 2020
Georgia
1 review
0 helpful votes
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Great quality
August 29, 2020

I had a great experience. The outfits are great quality and very comfortable. Will definitely shop at PatPat again.

Date of experience: August 28, 2020
Texas
1 review
0 helpful votes
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Kind pat pat
August 28, 2020

I had a issue for girl shoes. I asked for exchange to customer service.
And PEARL. B Who is counselor really helped me well. Very kind and I satisfy whenever I purchase on pat pat. Thanks.

Date of experience: August 27, 2020
New York
1 review
0 helpful votes
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Great feedback
August 28, 2020

I had a great experience by email with the customer service, my questions were all answered and my problem solved.

Date of experience: August 27, 2020
GB
1 review
0 helpful votes
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Very happy with my order. Amazing quality items, quick delivery was expecting it to take a few more weeks than it did. Used customer service and they were very helpful KRISTIAN C. Cant wait to receive my next orders

Date of experience: August 27, 2020
Germany
1 review
0 helpful votes
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Very good app
August 28, 2020

It is a very good application. I love baby clothes and shoes of very good quality. Excellent customer service. They respond to you immediately. I love.

Date of experience: August 27, 2020
Ireland
1 review
0 helpful votes
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Wonderful experience,
August 28, 2020

Wonderful experience, thank you so much for the great service. Special thanks to customer executive 'Sarah'. Appreciate her very quick support.

Date of experience: August 27, 2020
Canada
1 review
0 helpful votes
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Very quick responsive. Customer service is excellent. Glen one of customer service representative solve my problem very quick. I am so happy. I continue to shop with pat pat.

Date of experience: August 27, 2020
South Africa
1 review
0 helpful votes
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The customer service is just amazing, am happy with how my reviews were handled. The quality of the clothes I've received is very good. And the clothes looks exactly like the pics

Romel

Date of experience: August 27, 2020

From the business

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patpat.com
Mountain View, CA, United States
+3377
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