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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

France
1 review
0 helpful votes
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Excellent
September 2, 2020

I'm so satisfied with the items quality and price, i will always buy iit on, I would recommend all the customers to this wonderful site

Date of experience: September 2, 2020
Texas
1 review
0 helpful votes
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Had a very positive experience with Patpat. Ordered several items here that did not end up working out for us, and the staff at Patpat was incredibly responsive and quick with their response and solution. Would definitely recommend.

Date of experience: September 2, 2020
Panama
1 review
0 helpful votes
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Love everything.
September 2, 2020

I definitely loved everything, the delivery time, the customer service and the quality of the clothes. Everything is very good.
Todo me fascino.
Gracias patpat, gracias ELAINE.

Date of experience: September 2, 2020
Australia
1 review
0 helpful votes
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Awesome quality products
September 2, 2020

I ordered my daughter clothing and footwear online for the first time and that too with Pat Pat. I was little bit apprehensive about the quality of the products and I was hoping that the delivery would take longer time but to my surprise it reached in a week. Items are of superior quality and prices are very reasonable. Packaging of the items are presentable, Overall very pleased with the quality and buying experience with PatPat. Customer service representative -GENALIE was very supportive and helped me with my queries. Would definitely recommend PatPat to my friends

Date of experience: September 1, 2020
Puerto Rico
1 review
0 helpful votes
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Good
September 2, 2020

I am happy with how quickly they helped me in customer service. Thanks Pat Pat for your prompt service.

Date of experience: September 1, 2020
Georgia
2 reviews
0 helpful votes
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PatPat is great, quality, affordable clothing. They have extremely fast shipping and it's basically all I buy for my baby girl. We are repeat buyers and will continue on. Great customer service!

Date of experience: September 1, 2020
California
1 review
0 helpful votes
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Will order again
September 2, 2020

Great quality of clothing. Had an issue with shipping (not patpat fault, my husband recieved the package and never told or showed me or remembered when i asked) but ROHANIE from customer services helped figure things out.
It actually arrived within a week of placing my order

Date of experience: September 1, 2020
Washington
1 review
0 helpful votes
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I had a positive experience and impressed with how prompt the customer service agent ELAINE resolved my issue. She ensured I was satisfied with the outcome.
Thank you.

Date of experience: September 1, 2020
Oklahoma
1 review
0 helpful votes
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Very worth it
September 1, 2020

My daughter's loved their outfits fair pricing the shipping was slightly delayed due to covid but the order was complete

Date of experience: September 1, 2020
Switzerland
1 review
0 helpful votes
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The best seller ever
September 1, 2020

Im so happy with you you make the best everything ist great i dont stop to buy your product im very happy

Date of experience: September 1, 2020
India
1 review
0 helpful votes
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% satisfied
September 1, 2020

All things i ordered it comes early and good quality materials. Same like images. More than 100% satisfied with it Delivery services and Products.

Date of experience: August 31, 2020
Ohio
1 review
0 helpful votes
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PatPat is amazing shopping app for expecting moms for self and babies item. The quality of the products is good. Worth spending the money. Shipping generally takes 15-20 days for me. I also recommended my friends this site for shopping.

Date of experience: August 31, 2020
Italy
1 review
0 helpful votes
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Very good customer care
September 1, 2020

Very good customer care service but you should improve your quality control. Every time some issues occour to the order ( mainly related to wrong size)

Date of experience: August 31, 2020
Martinique
1 review
0 helpful votes
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Great experience
September 1, 2020

Fast shipping great quality and texture awesome customer service I was a little scared to order at first but when I realized I emailed them and they sent me my track number to track it down that's when I realized it isn't a scam site after all

Date of experience: August 31, 2020
California
1 review
0 helpful votes
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Good
September 1, 2020

Good experience. It's a reliable site. You can buy pretty clothes at a low price, and if you have a problem, the staff will do their best to solve the problem.

Date of experience: August 31, 2020
California
1 review
0 helpful votes
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My order came way earlier than expected! The packaging is really good. Customer service responds fast, and the team is very kind, helpful and understanding! Will order again!

Date of experience: August 31, 2020
Mexico
1 review
0 helpful votes
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Todo igual que en la foto, y de buena calidad, me encantó el buen servicio y que te mantienen informada de tonde va tu pedido siempre

+7
Date of experience: August 31, 2020
Australia
1 review
0 helpful votes
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I received wrong size dress
When I contact costumer support team they replied me straight back and offered me cash back
Happy with service

Date of experience: August 31, 2020
Texas
1 review
0 helpful votes
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Don't buy from here
August 31, 2020

I had several issues and tried to work it out with customer service and after weeks of emails then never helped me get the dress I bought! Descriptions are exactly what you get on the site so beware! So disappointedly not have the matching outfit for my great nieces and great nephew!

Date of experience: August 31, 2020
PatPat .. PatPat Rep
over a year old

Hi,

We’re sorry to hear about your disappointment with PatPat and we agree that this needs to be addressed.

We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly so we would like to ask for the opportunity to resolve this issue immediately.

If you give us a chance, we are intent on making this right and hope that you will allow us to speak with you to discuss the situation. Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

New York
1 review
0 helpful votes
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Customer service
September 1, 2020

I had some questions about my order and Dan helped me very kindly. Thank you Dan for helping me. You are great! Keep the good work

Date of experience: August 31, 2020

From the business

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patpat.com
Mountain View, CA, United States
+3377
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