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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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Had a very positive experience with Patpat. Ordered several items here that did not end up working out for us, and the staff at Patpat was incredibly responsive and quick with their response and solution. Would definitely recommend.
I definitely loved everything, the delivery time, the customer service and the quality of the clothes. Everything is very good.
Todo me fascino.
Gracias patpat, gracias ELAINE.
I ordered my daughter clothing and footwear online for the first time and that too with Pat Pat. I was little bit apprehensive about the quality of the products and I was hoping that the delivery would take longer time but to my surprise it reached in a week. Items are of superior quality and prices are very reasonable. Packaging of the items are presentable, Overall very pleased with the quality and buying experience with PatPat. Customer service representative -GENALIE was very supportive and helped me with my queries. Would definitely recommend PatPat to my friends
PatPat is great, quality, affordable clothing. They have extremely fast shipping and it's basically all I buy for my baby girl. We are repeat buyers and will continue on. Great customer service!
Great quality of clothing. Had an issue with shipping (not patpat fault, my husband recieved the package and never told or showed me or remembered when i asked) but ROHANIE from customer services helped figure things out.
It actually arrived within a week of placing my order
I had a positive experience and impressed with how prompt the customer service agent ELAINE resolved my issue. She ensured I was satisfied with the outcome.
Thank you.
My daughter's loved their outfits fair pricing the shipping was slightly delayed due to covid but the order was complete
Im so happy with you you make the best everything ist great i dont stop to buy your product im very happy
All things i ordered it comes early and good quality materials. Same like images. More than 100% satisfied with it Delivery services and Products.
PatPat is amazing shopping app for expecting moms for self and babies item. The quality of the products is good. Worth spending the money. Shipping generally takes 15-20 days for me. I also recommended my friends this site for shopping.
Very good customer care service but you should improve your quality control. Every time some issues occour to the order ( mainly related to wrong size)
Fast shipping great quality and texture awesome customer service I was a little scared to order at first but when I realized I emailed them and they sent me my track number to track it down that's when I realized it isn't a scam site after all
Good experience. It's a reliable site. You can buy pretty clothes at a low price, and if you have a problem, the staff will do their best to solve the problem.
My order came way earlier than expected! The packaging is really good. Customer service responds fast, and the team is very kind, helpful and understanding! Will order again!
Todo igual que en la foto, y de buena calidad, me encantó el buen servicio y que te mantienen informada de tonde va tu pedido siempre
I received wrong size dress
When I contact costumer support team they replied me straight back and offered me cash back
Happy with service
I had several issues and tried to work it out with customer service and after weeks of emails then never helped me get the dress I bought! Descriptions are exactly what you get on the site so beware! So disappointedly not have the matching outfit for my great nieces and great nephew!
I had some questions about my order and Dan helped me very kindly. Thank you Dan for helping me. You are great! Keep the good work
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We’re sorry to hear about your disappointment with PatPat and we agree that this needs to be addressed.
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly so we would like to ask for the opportunity to resolve this issue immediately.
If you give us a chance, we are intent on making this right and hope that you will allow us to speak with you to discuss the situation. Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.