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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

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Australia
1 review
0 helpful votes
Follow Nora O.
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I have been buying from Patpat for my 3 boys and myself for about 1 year now. The clothes have unique an cute prints that are so adorable on babies and then unique fun prints for older kids. I have bought everything from baby clothes and breastfeeding tops to towels and sink plugs! Time and time again Patpat's products have been high quality. The reward system is also great, you just need to download the app and make a first purchase to start seeing discounts.

Date of experience: September 3, 2020
Arizona
1 review
0 helpful votes
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I received the wrong size but I emailed them and they got back to me quickly. They (Romeo) apologized and Told me to keep the items I received and offered me a voucher for the price of my purchase. Very satisfied and the items were cute.

Date of experience: September 3, 2020
North Carolina
1 review
0 helpful votes
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Great customer service!
September 4, 2020

They work with you quickly if you have any problems and their clothes are great quality! Definitely reccomend!

Date of experience: September 3, 2020
Virginia
1 review
0 helpful votes
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Delivery is fast. I love this site - beautiful with adorable clothings and matching siblings outfits. Satisfied with the customer service and my purchase with good quality items.

Date of experience: September 3, 2020
Malta
1 review
0 helpful votes
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Great service
September 4, 2020

I love this site as it has got great items and clothing for children. I would also like to recommend SUSIE B for tackling my query promptly and in a very professional manner

Date of experience: September 3, 2020
New Jersey
1 review
0 helpful votes
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Excellent
September 4, 2020

Romel did a wonderful job at meeting my order needs. Romel responsed to my inquiry quickly and efficiently.

Date of experience: September 3, 2020
California
1 review
0 helpful votes
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Amazing Quality
September 3, 2020

I really enjoyed the quality of the sandals I bought and the price was incomparable! They also have AMAZING customer service!

Date of experience: September 3, 2020
Indiana
1 review
0 helpful votes
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The quality of the clothes are amazing and the customer service provided to me by Heinz via email was fast, efficient, and superb! Definitely will shop with them again!

Date of experience: September 3, 2020
Austria
1 review
0 helpful votes
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My experience with Patpat services has been amazing. I purchased multiple times and all been very satisfying. Team is very responsive and even once I got a wrong item by mistake and the way they handled it was outstanding

Date of experience: September 3, 2020
Spain
1 review
0 helpful votes
Follow Isabel S.
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Toda la ropa es de excelente calidad. Los acabados son perfectos y los materiales de un tacto muy agradable para los bebés. Además, su estilo de diseño les aporta gran personalidad. Estoy muy contenta con mi compra. Tienen un amplio surtido y muchas secciones tanto para bebé como para mamá y muchos complementos. El pedido llegó con más antelación. Se me perdió mi cuenta de usuario y ROHANIE me ayudó en todos los pasos para la recuperación de mi perfil y me resolvió algunas dudas con respecto a las tallas y los tejidos. Volveré a comprar.

+1
Date of experience: September 3, 2020
Germany
1 review
0 helpful votes
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Der Kundenservice war sehr schnell, der Kontakt war wirklich sehr nett (sein Name war Dan). Mein Umtausch wurde sofort in die Wege geleitet

Date of experience: September 3, 2020
India
1 review
0 helpful votes
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Patpat is Amazing
September 3, 2020

Happy as the clothes which I ordered was of gud quality. Excellent customer service. Will recommend.

Date of experience: September 2, 2020
Australia
1 review
0 helpful votes
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I really appreciate work done by Romal and replied to my email in less than 24 hours during some issues in my placed order. I am very happy with my purchase and love to shop here

Date of experience: September 2, 2020
Colorado
1 review
0 helpful votes
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Lost package
September 3, 2020

Vanessa was great she replied very fast and fixed the issue and had everything reshipped. Very satisfied

Date of experience: September 2, 2020
Canada
1 review
0 helpful votes
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Great customer service
September 3, 2020

Vanessa helped resolve all my issues that I had. Some of the items I purchased did not fit properly and Vanessa was more than helpful offering me a really good solutions. This made me feel like ordering again is not a risk as the customer service experience I received was amazing! Thank

Date of experience: September 2, 2020
Australia
1 review
0 helpful votes
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Super quality
September 3, 2020

PatPat clothing quality is very super
All clothing is suitable for my babies
I love this application

Date of experience: September 2, 2020
Guam
1 review
0 helpful votes
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Kudos for Hazel
September 3, 2020

Hazel was extremely helpful and prompt with her response time. She made it easy to rectify the damaged items I received, and will definitely continue to patronize PatPat.

Date of experience: September 2, 2020
India
1 review
0 helpful votes
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Awesome collections
September 3, 2020

I found many dresses suitable and apt for my baby boy. Patpat designs are unique and comfort for baby.

Date of experience: September 2, 2020
Arizona
1 review
0 helpful votes
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Customer service
September 2, 2020

There was a inconvenience with my package but it had nothing to do with Patpat. They actually helped me so much and made sure I received my package. Even though it wasn't their fault they were so helpful and apologetic. I appreciate this company very much for making sure the customer is first! Reyna did such a wonderful job and I appreciate her help.

Date of experience: September 2, 2020
New York
1 review
0 helpful votes
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Great service
September 2, 2020

Pat pat has great customer service and beautiful stuff they are very helpfull and make sure your happy with the stuff

Date of experience: September 2, 2020

From the business

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patpat.com
Mountain View, CA, United States
+3377
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