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PatPat Reviews Summary
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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Great clothes for new babies great customer service so many adorable outfits you just dont see in stores... have great day
Great customer service. Shipping is quick. The clothes are so cute and are affordable Most definitely will be shopping with pat pat again
Mis pedidos siempre han llegado bien pero está última vez faltó un elemento se mi orden, así que recibí una atención rápida por la operadora Karen P. Y me reembolsarán el dinero.
Love all my items I order from PatPat, the price, quality and customer service is unmatched. They stayed in contact with me during the quarantine about my delayed order. Recently spoke to KRISTIAN C and she was great, super helpful and response time is always fast. PatPat is my baby store for everything now.
They authorized the payments but I have no shipping information all my items are still in the kart. They have to be a scam or maybe people catch them on a good day because I feel dumb! I just spend all this money ordering clothes and have nothing to show for it I don't even have a tracking number to This
Always good quality! Shipping times are great, 10/10 would reccomend! Everything is cute and sized right.
Kids wear are super cute. All excited to dress up my baby girl for her first Halloween, Thanksgiving and Christmas with Patpat dresses
I really like PatPat! Great quality clothes at a cheaper price. Moreover, I had a great customer service dealing with my return, it was easy to work with them and they promptly responded. They also considered my shipping fee and offered voucher credit for my returned items. I definitely continue to shop with them.
I recently received an order from PatPat. Upon its arrival I learned that I'd ordered 4 of the same item. I contacted customer service and Mr. Ham B responded within 24 hours and helped me to resolve my issue very quickly. I was thrilled with PatPat's commitment to make shopping on their website a great experience.
Arrdev helped me with full refund for the unstitched item i received. I didn't have to return my item which saved my shipping cost too
Will continue ordering from patpat! Cute clothes and great quality. Clothes were here in a week...
Il son présent quands on a besoin de quelle que chose dans cite et meme si on a rien compri il t'expliqué très bien et metci PEARL B.
Hi, I got to know about PatPat thru my friends. Initially I was bit hesitant to go with patpat, thinking that customer support may not be equal to amazon. However, I decided to place one order and see how it is. But trust me, it was a very good shopping experience with PatPat. Placed my first order that contain 10 items. Received the items well before the scheduled delivery date. The items are individually packed and of good quality. My 5 year daughter loved all the items ( Hairpins, Hairbands, Dress, etc.,).
Customer support also of super fast. One item is not as expected and contacted customer support for return. I got the response very next day. I got the amount refunded in three days. To my surprise, PatPat told me that I no need to ship back the item for which they refunded. I am very happy with Patpat. I will recommend to try shopping with Patpat. Thanks
Tuve unos problemas para proceder con el pago, pero recibí asesoría lo más pronto y pude resolver mi problema, ansiosa esperando ya que llegue mi mercancía
I ordered from Pat pat 2 weeks back. Got my confirmation number. Whenever I check my the status of my package. It says left the warehouse and in route of your destination. Will someone please tell me is this a spam website or people really get their packages?
Hi,
We’re sorry to hear about your disappointment with PatPat and we agree that this needs to be addressed.
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly so we would like to ask for the opportunity to resolve this issue immediately.
If you give us a chance, we are intent on making this right and hope that you will allow us to speak with you to discuss the situation. Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
La página tiene ropa muy linda para tu bebé, pero tarda un poco más de lo que te marca de tiempo de entrega
So happy with each purchase. True to size and so cute! My 2 yo daughter has so many outfits and loves them all!
I wasn't happy that my order took a long time getting there and that it was eventually destroyed, but jimmy was very helpful and helped me reorder it.
Hice una compra que tardo unas tres semanas, los productos y la calidad me han gustado mucho aunque las tallas demasiado grandes, sin embargo Arrdev resolvió rápidamente para conseguir un refund de los productos. La pena que quien no sepa inglés es difícil contactar con ellos. Sería perfecto si el envío tardara menos. Espero me devuelvan el dinero de los productos que descambio a tiempo.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thank you for bringing this to our attention.
We aim for all our users' satisfaction and we would love to work together with you in fixing this. Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can help you.