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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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I am just in love with PatPat clothing. I have done few orders already and can't wait to do the another one.The material from they use is extremely nice and comfy for babies and breathable. Prices you get there everyday just amazing. More than one deals everyday. Plus (mom Levels) go up with every purchase. I can't get over this app
I liked it all my orders acpect size issue but customer service is excellent, GLann helped me alots, and i am getting my refund too, thank you patpat. I will love do more shopping in future.
Très satisfaite du service après-vente et des solutions proposées par Mr. Ham B. Pour résoudre un problème de taille d'un article.
Amazing customer service and I love their products. When I received a product this time that was too small the representative I got, APRIL, was amazing in help. I love their products and their clothes are adorable and made well for great prices and an easy to use safe site. I definitely recommend PatPat.
Reyna gave great customer service! Will definitely order from them again! Reyna was detailed when answering my questions and was more than empathetic regarding any concerns.
Excellent service and quality items. In the process of ordering more items. Keep it up PatPat. Thanks
The clothes are cute and are affordable. They are made on the larger side though. Vill was helpful with the issues I had and tried his best to accommodate me.
I really likey clothes from PatPat, they feel so nice and i received already several compliments. They are great to breastfeed in and many are surprised that nursing clothes can be fashionable as well:)
I had to return some items during lockdown and Kuenzler, their Customer Service Representative was a great help. Definitely ordering there again.
I like to shop for clothing that's a little different than what I would normally find in your average department store. PatPat has such a big selection and some great sale prices that makes putting my son in trendy clothing SO much easier. I had mistakenly ordered a few duplicate items with my last purchase and upon reaching out to the company, was put in contact with Pearl B, who offered great costumer service and was able to get me a full refund without having to return the items. I'm super thankful for the quick, consistent responses and how easily my mistake was fixed! If definitely recommend PatPat for the quality items AND customer service!
After placing the order, I realised that i have to change the size hence written an email to the customer service to do the same. Received prompt response and help from rep" Claire D". She was very understanding and helpful. She processed the refund voucher in 3 days. Amazing experience so far. Would love to keep on shopping..
Patpat is the best app I ever loved. Really love the products. Recently I ordered a duplicate item by mistake and the issue was resolved by Susie B without any hassle within 24 hours. Love this site. It also make a refund as a voucher for the same extra item..
I am very satisfayed with the service and attention recieved, particulary from Rohanie.
Definetly i will buy again here.
Best website for my baby's clothes. Best fabric for baby's skin. Love the variety of clothes. Delivery is super fast.
Awesome customer support. My defected item has been reshipped without any hassle.
Thank you PatPat :)
EL SERVICIO Y LOS PRODUCTOS DE MUY BUENA CALIDAD, sobre todo el servicio. Ppstventa, la atención al cliente fue muy buena.
I bought several outfits from here and absolutely loved them all. I had a little issue with on of the outfits and contacted patpat and Hazel resolved it quickly and easily. My daughter got so many compliments on all the the clothes we ordered from here. Will definitely shop here again.
Excellent quality in products, also very attentive to answer questions, I feel satisfied with the service
SUSIE B was a great help when I realised, that the received product has the wrong size, I am satisfied with PatPat and it's customer service.
Toda la ropa hermosa tela de calidad me llego en 20 dias a México lo recomiendo 100% volveré a hacer mu segundo pedido
I am so happy with my order. It looks so soft, comfy and best quality.
I will be ordering more and more from pat pat.
Highly recommended
Thank you for your best service.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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