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PatPat

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Shweta G.
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Patpat is awesome
October 13, 2020

Patpat has good collection of clothes for children.And also many household items. I am regular customer of patapt and i recommend buying from patapt

Date of experience: October 11, 2020
Australia
1 review
0 helpful votes
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Very good product
October 12, 2020

Love the products very good collection and good quality house hold items and baby and kids clothing and shoes and all everything is good

Date of experience: October 11, 2020
Sweden
1 review
0 helpful votes
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Great shop for my baby
October 12, 2020

Very good shop. Affordable prices. Great customer service. I'm happy. Got problem with the order. Customer service amicably resolved.

Date of experience: October 11, 2020
Texas
1 review
0 helpful votes
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Great!
October 12, 2020

Everything we have ordered from this company has been great. The fit, the style, and the material is great. We will definitely order again!

Date of experience: October 11, 2020
Brazil
1 review
0 helpful votes
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Excellent
October 12, 2020

Customer Services is very good at PatPat. Usually I do not give reviews, but my experience was so good with them, I had to give this review.

Date of experience: October 11, 2020
GB
1 review
0 helpful votes
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PatPat
October 12, 2020

After receiving my little ones clothes. I loved them! She definitely loves her Halloween costume too

Date of experience: October 11, 2020
Jamaica
1 review
0 helpful votes
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So I received fantastic customer service from Junabelle. I ordered some clothes from PatPat for my daughter and it was sent to the wrong address(a fault of mine) and with the help of Junabelle, I was able to get the clothes with a smooth process! I love Junabelle!

Date of experience: October 11, 2020
Idaho
1 review
0 helpful votes
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Not just baby clothes!
October 12, 2020

Not only does PatPat have a great baby selection, but a great momma selection too! I've ordered clothes for myself through them as well!

Date of experience: October 11, 2020
Australia
1 review
0 helpful votes
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Good
October 12, 2020

I gave it a five star because I like the refund choice. This is a nice thing to do. Thank you very very much.

Date of experience: October 11, 2020
Italy
1 review
0 helpful votes
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Ottima esperienza
October 12, 2020

Ottima esperienza con PatPat sia x i prodotti che x l'assistenza post vendita risolvendo qualunque problema con professionalità e serietà. Grazie a JONALYN x l'assistenza data.

Date of experience: October 11, 2020
Germany
1 review
0 helpful votes
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Great customer service
October 12, 2020

Clothes didn't quite fit, hence I wanted to return 3 of my 4 items. Send a message and received a prompt reply with different options, I chose the refund, which was then processed very quickly. Heinz Paul was super helpful.

Date of experience: October 11, 2020
GB
1 review
0 helpful votes
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Brilliant website
October 12, 2020

Clothes are amazing and have never had one bad item. Unlike other shops these clothes last and don't shrink in tumble dryer. Customer service is also excellent. Defo recommend PatPat

Date of experience: October 11, 2020
Australia
1 review
0 helpful votes
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Helpfull staff
October 12, 2020

Fast delivery with good quality material and quick customer help centre respose very satisfied fully recommended Thanks Dan

Date of experience: October 10, 2020
New York
1 review
0 helpful votes
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Great quality
October 12, 2020

I've been ordering mostly maternity cloths from here. I also ordered a few baby onces. I am on my 19th week pregnancy. Surprisingly good quality! Unbelievable for the price. Great customer service if you need any assistance. Dan helped me with my issue and the outcome was more than satisfactory. Highly recommend

Date of experience: October 10, 2020
Alabama
1 review
0 helpful votes
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Refund on its way!
October 12, 2020

Amazing customer service by RINDELLE! I ordered 12 sets of Christmas pajamas and two didn't fit. RINDELLE was very quick and courteous with resolving my problem so I could replace the ones needing replaced. RINDELLE states my refund will be here in a 5-7 days. I will definitely order from PatPat again!

Date of experience: October 10, 2020
Denmark
1 review
0 helpful votes
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Order received on time
October 12, 2020

There was some problem with the size and SUSIE B from Patpat was very kind and supportive. Thanks SUSIE B for your help.

Date of experience: October 10, 2020
New York
1 review
0 helpful votes
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Very happy
October 12, 2020

PatPat has the best children's clothes, great quality and unbelievable prices. I absolutely love everything I buy from them

Date of experience: October 10, 2020
Canada
1 review
0 helpful votes
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They refuse to send what was missing and the wrong sizes! They were really not nice, bas customer service!

Date of experience: October 10, 2020
PatPat .. PatPat Rep
over a year old

Hi,

We’re sorry to hear about your disappointment with PatPat and we agree that this needs to be addressed.

If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Should you wish to learn more of our Refund and Return Policy, kindly check on the link below:
https://us.patpat.com/article/help/helpmain/What-is-your-Return-Policy/902

Mississippi
1 review
0 helpful votes
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Love PatPat
October 12, 2020

We love PatPat. Great prices. Great quality for your money. Super cute outfits. We've been ordering with them for about 7 months now. Sometimes shipping is slow but they have always kept me updated through email.

Date of experience: October 10, 2020
Jamaica
1 review
0 helpful votes
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This is my fourth time shopping and the arrival of each package excites me! My lil baby girl has the cutest fits, thanks to PatPat

Date of experience: October 10, 2020

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3377
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