Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
We monitor reviews for authenticity
Placed a 10 item order, had order confirmation, no sign of items arriving, have contacted customer service about 5 times and getting no response, I want my money back now, it doesn't look hopeful
Very good experience with #patpat service. I ordered outfits for my daughter and son really amazing outfits. Stylish look and Affordable price for outfits And very good quality and has quickly on time dilevery thank you JoNALYN for quickly your response and service I recommend to all.
Patpat gracias porque mi bebé y mi familia tiene tantos artículos sin gastar tanto dinero ni tiempo.
Patpat products are beautiful and very affordable. I never had an issue with delivery and products, usually arrive within 7-10 business days.
I simply love their amazing products. Highly reccommend!
I would like to thank Patpat team for patiently resolving my issue. They handled my concern in a very professional and nice way. Moreover, i would like to recommend Patpat for every mother who likes to buy her baby or kid clothes with very high quality and very affordable price. The pictures of the clothes posted are exactly the same and sizes will perfectly fit the age you want.
I've ordered so many times at PatPat and I've never been disappointed! Not only that products are very cute but the quality is great as well! When I had issues with my account, PatPat service representative Vill took very good care of me. He followed up and resolved my issue very fast! I'm very happy with the service!
I'm very satisfied of PatPat because I want to return some items because I don't need of them and PatPat Service immediatly write me. Thank them
Ho acquistato dei prodotti su Pat Pat, la consegna è veloce e l'assistenza è molto efficiente! Kristian C è stato veramente disponibile e gentile! Bravi e grazie
I so happy to buy clothes en patpat todo es perfecto y de buena calidad yo siempre quiero hacer pedidos porque me encanta todo los vestidos y ropa de niños y de hombre y mujeres tambien
Absolutely love this website. I order stuff for my little boy and it's amazing every single time. The quality, price and service is outstanding. Would recommend to every mama out there
Jag har köpt ett flertal gånger från Patpat, men senaste gången var det flera storleksfel, så jag kontaktade dem. De är mycket trevliga och vill gärna lösa frågan. Men av någon anledning gick det inte att svara till deras avsändar mailadress. Det var frustrerande. Mailen bara studsade tillbaka till mig. Till slut löste det sig och jag skall få återbetalning. Tack Melvin!
I am very satisfied with the product that came to me, because the products are the same as those in the photo
The clothes in this app is so beautiful and the customer service too. I was attended by Claire, she was very helpful.
Really happy with my purchases! Unbelievable value for such cute and original clothes. Love the group clothing sets and the animal clothes! My cat is a fan too! Everything arrived very quickly too.
Im still waiting for my package I ordered it since August 19 and till now still not arrive yet i know its covid but how come when i seach for the tracking they sent me it stop on the date 9/22 and says handed over to other airline. Im confused and worried if i still get a chance to receive my package
Hi,
We’re sorry to hear about your disappointment with PatPat and we agree that this needs to be addressed.
We're also sorry for the delay and inconvenience you have experienced while waiting for your package. We understand how frustrating it is to wait.
We would like to look into this issue and provide assistance. Please send us a message through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner
We have been loving ordering from Pat Pat. Such cute outfits for littles, and family matching outfits too! We have found that unlike some retailers, they usually run a little larger, which leaves room to grow!
Better than I imagined! Loved the quality. Customer service was quick and extremely helpful! I will definitely be back!
Very happy with their products and customer service. I recieved the wrong item, contacted customer service and ARRDEV quickly resolved the problem. Highly recommended!
Shopping on PatPat is really easy and quality of product is too good. Initially I didn't understand the payment mode but Karmi was so helpful and politely explained it couple of times until I understood.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


Hi,
We’re sorry to hear about your disappointment with PatPat and we agree that this needs to be addressed.
We're also sorry for the delay and inconvenience you have experienced while waiting for your package. We understand how frustrating it is to wait.
We would like to look into this issue and provide assistance. Please send us a message through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner