Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
We monitor reviews for authenticity
Being a first time purchase, I was a little hesitant to order from Patpat. But to my surprise, the quality of the products is incredibly good. My baby has a very sensitive skin and the clothes were so soft that I did not have to worry about him getting a rash. One of the Tshirt was very big that I ordered to create a family matching set. Jeffc from the customer service team was very quick to respond and resolve my issue. Got the refund fast and going to order again from the site.
We love PatPat their outfits are stylishly cute. Comfortable and fashionable, we just can't resist not going on the app daily to see updates and new wear for our next purchase.
Would give 0 stars as well deserved. Reviews must be FAKE! I made an order over 6 weeks ago. Still has not arrived. It is shipped from China, supposedly has been in Georgia, USA for the last 10 days. One could put it on a pony and it's be here by now! I reside in Florida. Tracking they send you is all in Chinese. This is just another HUGE RIPOFF. Believe ALL REVIEWS OF THIS GARBAGE COMPANY you will NOT RECEIVE your order!
Received my order after a few days, very pleased with some of the items, unfortunately some of them did not fit, good customer service
Fantastic site,
Great value for money. Fantastic quality of clothing.and will definitely be filling my grandchild s seasonal wardrobe.
After so much confusion from my first order from pat pat, Ham B was so patient and offered me a full refund in a form of a voucher to use on another order. And I am a happy customer today.
Soy de Mexico e hice mi primer pedido
Todo llego muy bien
Tardó casi 1 mes en llegar
La ropa es suave y bonita y de calidad
Very satisfied with products and with customer service, got everything fast snd easy. So good for the room.
Incredibly pleased with my patpat purchases. Arrived all individually packed, timely and sizing was perfect. We loved the matching range and enjoyed having matching outfits for our first family holiday as a four. Can't wait to order some more great stuff for my bubbas and family.
I ordered my 2.5 year old daughter a graphic tee from PatPat that says, "My Daddy is Dope"; along with a pair of high rise jeans. Let me just tell y'all, PatPat is an incredible, stylish website for the children (as well as moms and dads) and i will continue to shop with them. Everything was true to size and delivery took about a week and a half. The graphic tee's material was great. It wasn't too thick or thin. The high rise jeans, UGH, I LOVE! They make my daughter feel and look so cool and very stretchy. I definitely recommend PatPat
They have great customer service, I got to deal with Jimmy. All the replies were very quick and he went above my expectations.
Excellent customer service when I order the wrong size. Beautiful summer clothes at reasonable price. I am addicted to pat pat now
One of the items I bought was broken. The response was almost immediate and it was dealt with efficiently by Kuenzler.
Thank you.
Hi,
Thank you for shopping with PatPat.
We appreciate the time you’ve taken to share what you’ve experienced.
Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
I wrote a message to Pat Pat because my maternity clothes in my order were too bigger for me, even if it was the smallest. I was surprised about their service after sale because they offer me to be refund completely or to have a credit. I had the choice.It's a wonderful and fast service that I received. Also, on this order, I had baby clothes and it's full quality and looks like the website. It's sure I will buy some baby clothes soon again.
You can be safe to buy on Pat Pat. :) It's a good company. Thank to JONALYN for the good services. ** Sorry my mistakes I'm French.
Muchas gracias a arrved un buen servicio y te dan todo los diluciones que puede. Me han dicho para guardar el producto que me ha llegado de una talla diferentes de lo que pide y me van a rembulsar luego muchas gracias
I love their service, so much professional. Products quality are good. I wish they would have a store in Canada
My mom had ordered two outfits for my 9 month old and I absolutely LOVE them. Great material and so stylish and cute! Will definitely be ordering more!
Acquistare su pat pat è una garanzia. I prezzi sono vantaggiosissimi ed i vestiti sono di buona qualità. È un anno che acquisto di tutto du questo sito e lo consiglio a chiunque!
My experince with PatPat was realy good and will definitely be shopping again for my nephew(and for my little one when I get there, lol)
The customer service was good, delivery came when expected and good quality, satisfied, I will definitely be ordering more as we collaborate
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


Hi,
We’re sorry to hear about your disappointment with PatPat and we agree that this needs to be addressed.
We're also sorry for the delay and inconvenience you have experienced while waiting for your package. We understand how frustrating it is to wait.
We would like to look into this issue and provide assistance. Please send us a message through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner