Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
We monitor reviews for authenticity
Very nice customer service especially phoebe who helped me so much through ordering from patPat thanks for cheap price and nice clothing I can shop on patPat
Great Maternity wear which is affordable and comfortable.
Easy and convient communication with Glenn. He was a great help when I needed to organise a refund for a couple of items which weren't quite right. I appreciate that options were given to suit me.
Thank you PatPat team.
Ottimo acquisto effettuato su PatPat, c'è stato un errore di taglia nell'invio ed in un solo giorno sono riuscita a mettermi in contatto con l'assistenza, gentilissimo Jimmy e a risolvere il problema ottenendo un rimborso.
On of the best sites. And if you have a problem regarding clothes or delivers they will solve your problem immediately. I got full refund as one of my clothes were faulty. Thank you so much April for your quick response.
Absolutely love this site... Amazing quality. Packed nicely. Fabric soft. Received the parcel quickly... Would definitely buy from them again..
I love Patpat outfits. They are really so beautiful and such a great stuff. I have bought always there a lot of outfits for my daughter and highly recommend.
I always order family dress for myself and my daughter and quality of their product is awesome. This time I ordered and got issue with size. Patpat customer service resolved my issue so quickly and I really appreciate their quality of service. I highly recommend this site.
Best collection I have come across for baby clothes. There has been couple of issues with the order however patpat team was very prompt in resolving those and gave first hand resolution.
Highly recommended.
They help to resolve your order issues at ease. They didn't asked for the siZe different products to be returned which was amazing. This is beyond exceptional. Highly recommended!
Great service it something is wrong. Many great things. Many things like the photo.
We are very happy whit the things.
I am very pleased with my orders, I recommend this site for mother's good price. My children love it and it fits well on them. Thank you PatPat for the experience I'll surely be coming back for more.
I have ordered from PatPat a few times and the order always arrived on time and the products are good quality. Out of many purchased items only couple were not quite right and the customer service team was quick to rectify the issues, fast responses no waiting!
Ich bestelle nun zum 4 oder 5 mal bei pat pat über zu frieden einfach nur empfehlenswert. Vor allem wen mal wa nicht passt ist der Kundenservice überaus entgegenkommend und super Nett es gibt immer eine zufrieden Stellende Antworten.
Mir wurde von einem Jeffc super gut weiter geholfen.
I love the clothes, the desings are colorful and the quality Is good. The sizes are a little bigger than what the page indicates.
Fast and easy order, great quality and perfect match. My baby loves patpat outfits! I choose patpat for everyday clothes.
Comprar en PatPat es muy fácil y seguro, la ropa es de buena calidad y diseños muy originales y hermosos, estoy muy satisfecha en todos los sentidos.
Thank you JUNABELLE M. For all your support to solve my doubts.
Pat Pat I love her clothes and her good service.
Four stars to Pat pat but five stars to RINDELLE for assistance. Some items I bought were wrong size but thanks to her I got refund quickly and without problems. Correct items are with good quality and fit well.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts

