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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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Fast delivery, wide variety, good quality and value for money. I had some issues with one of my order though but that was resolved very quickly and satisfactorily.
I purchased baby suits for my great grandson I am so happy with them, excellent quality, fast delivery and good communication,
I got a wonderful customer experience with Jeffc and it was so helpful for me to solve the problem.
Thank you
Good quality clothes. Customer serviceis also good. Ham B was able to help me with my problem quickly and resolved it well. Will be buying from them again.
Vêtements maternité et enfants a très bon prix. Très bon service client, rapide et une solution qui me convient parfaitement
Todo es muy lindo excelente calidad y precio. Bien Servicio al cliente. Lo recomiendo mucho realmente
Voglio ringraziare Karen P. Per il suo aiuto nel risolvere un problema sul mio ordine già effettuato. Consiglio a tutti PatPat, h dei prodotti fantastici, il personale online é molto cordiale.
Fantastic service, quick turnaround and good quality clothing. Can't wait to purchase more cute outfits for my baby girl
I highly recommend patpat. Great quality for such a cheap price. I had an issue with the sizes of my items and JUNABELLE M was so polite. I d ss n not have to return the items and still got a voucher worth the same amount for my next purchase. Thank you so much and I will be back to shop again and again.
Great service
I Really like PatPat. Products and serviced are great.The advisor ROHANIE was very helpful and nice, he solved my issue fast.
Thanks!
I have ordered some clothes. The order was 75$, they deducted 110$. First time I ordered, and it happened. Want my money back. Already sent emails. No reply. Very disappointing
Everything I have ordered was high quality. I needed to exchange some items and they have made this process to easy. Ms. SusieB has kept me updated and given me easy steps to follow to make my life easier. I will definitely be ordering again!
I got very nice items from patpat, the delivery was fast, everything was as expected. Nice materials, good quality!
I have not received my order yet, but customer service is AMAZING. My order for stuck in customs and they contacted me to ensure I had a great experience. I will update the review once the clothes arrive!
Everything I ordered was beyond my expectations. I am truly obsessed and will buy more for sure. Amazing quality!
We are in LOVE with this company and clothing. We bought a variety of things: coat, clothing, accessories. They all came looking nice and washed amazingly. And our daughter and others we have given their items to as gifts look sooo cute too!
I am very happy to shopping from Pat Pat very nice site. But this time I ordered for 53 dollars and money deducted 72 that I don't understand why?
The advisor Kristian c was very helpful and nice, he solved my issue fast and I very been refund so thanks!
We ordered couple of dresses in patpat, but there was a size mismatch, the customercare was great. Jonalyn helped us get the refund of item pretty quick!
I have been ordering from 9 months. Quality is super fine. Customer service is very quick, thanks Susie for helping me with my wrong order cancellation.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We are sorry for issues you have experienced with your recent order.
We also apologize if you are having a hard time in reaching out to us. If you have sent multiple emails and have not heard a response, you may click on the link below to know the possible solutions: https :// www.patpat. Com/article/help/helpmain/I%E2%80%99ve-Sent-Emails-but-Did-Not-Receive-a-Response/866
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the every complaints are handled properly so we would like to ask for the opportunity to resolve this issue immediately.
Kindly send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue.