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PatPat

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

Florida
2 reviews
0 helpful votes
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Will shop again
October 25, 2020

Love the outfits I ordered. And they are very accommodating if you have any issues or concerns. The clothing are quality and affordable,

Date of experience: October 23, 2020
Arizona
1 review
0 helpful votes
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Loved it
October 25, 2020

Styles are amazing and the service was great you won't regret your purchase I loved it definitely recommend

Date of experience: October 23, 2020
California
1 review
0 helpful votes
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The reason I have to rate a 4 has nothing to do with the shipping or quality of the clothing. It has to do with customer support. I screenshotted the number of times I have ordered because my status wasn't showing the correct status. I was told that it was due to purchasing via the web not the mobil app. I explained that when I tried purchasing via the app, it was glitching and because I needed the order before Christmas, I purchased it on the web browser. Patpat did not honor the 2 purchases. I spent a lot and given the circumstances, I believe they should have honored it. I love their clothing and will continue buying from them but it's unfortunate that they don't help their customers. I have promoted their brand on my social media platforms and always tag them to get them out there.

Date of experience: October 23, 2020
Texas
1 review
0 helpful votes
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I love Patpat
October 23, 2020

They are the best God Material quality and God prices I'm a client of patpat sins my baby I highly recomend them Thank you patpat.

+3
Date of experience: October 23, 2020
New Jersey
1 review
0 helpful votes
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Such quality items and great variety for boys! Cute Boys are sometimes hard to find other than trucks and dinosaurs. I find sizes run a little big.

Date of experience: October 23, 2020
Germany
1 review
0 helpful votes
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Wow!
October 23, 2020

Wow, ich bin von der Qualität und den Preisen einfach nur begeistert.
Ich werde dort auf jeden Fall wieder bestellen!
Gerade, weil die kleinen sooo schnell aus den Klamotten wachsen, ist es schön, wenn man für die Kleidung nicht so viel zahlen muss.
Nach dem ersten Waschgang riecht die Kleidung auch nicht mehr komisch.

+1
Date of experience: October 23, 2020
Hong Kong
1 review
0 helpful votes
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Helpful staff
October 23, 2020

Customer service is very helpful.
JONALYN was helpful with regards to the shopping details and then the return policy.
Thank you.

Date of experience: October 23, 2020
Texas
1 review
0 helpful votes
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Good job
October 23, 2020

I am very delighted the customer service is definitely sure they respond quickly and help you solve any problem with your order

Date of experience: October 22, 2020
Canada
1 review
0 helpful votes
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Fast customer assistance
October 23, 2020

Thank you Karen. P for your prompt reply ans service, resolving my problem. Will definetely recommand pat pat

Date of experience: October 22, 2020
Malaysia
1 review
0 helpful votes
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Jeffc was quick to assist when I sent an email regarding an item which was sent to me with the wrong size. Jeffc was courteous and helpful. Thanks PatPat for the assistance.

Date of experience: October 22, 2020
Canada
1 review
0 helpful votes
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Love the product and pricing from PatPat!
Customer service was also amazing! Jonalyn helped me resolve my return/exchange size issue for a pair of boots I bought for my daughter. She responded Quickly and efficiently and made sure I was happy with the choices they gave me. This makes me confident to shop here over and over again.

Date of experience: October 22, 2020
Maryland
1 review
0 helpful votes
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PatPat is an amazing company. I love how cute the clothes are and the quality. It's very affordable too!

Date of experience: October 22, 2020
Austria
1 review
0 helpful votes
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Tolles service
October 23, 2020

The delivery was prompt and the packaging was flawless. The customer service was very hard working and respectful. Retention was problem-free and solution-oriented.
The goods were in perfect condition.

Date of experience: October 22, 2020
Chile
1 review
0 helpful votes
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Great products
October 23, 2020

I love everything I ordered. Things are really nice and cheap. They came really fast as well. I had a problem with a size and it was solved very efficiently.

Date of experience: October 22, 2020
GB
1 review
0 helpful votes
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Great customer service
October 23, 2020

Customer service exceeded expectations. Kriza was fantastic
Clothes true to size not smaller as expected.

Date of experience: October 22, 2020
New Zealand
1 review
0 helpful votes
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I am very happy
October 22, 2020

I am very happy about their service. Customer service is excellent and helpful especially staff Junabelle. Thanks for your help.

Date of experience: October 22, 2020
Italy
1 review
0 helpful votes
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Seria azienda
October 22, 2020

Un azienda seria hanno risolto i miei problemi e provveduto alle mie richieste grazie al sign Reyna per essere stato disponibile

Date of experience: October 22, 2020
Canada
1 review
0 helpful votes
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Before ordered i thought is this PatPat is genuine or not but i read some reviews and ordered some clothes for my daughter.
All the clothes are so pretty and I love them but in that order one of the dress was minor defective so email to PatPat, I got very quick reply from PatPat and the person who is handling my issue his/ her name is JONALYN he/she helps me lot by email to short out this issue.

Date of experience: October 22, 2020
Australia
1 review
0 helpful votes
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Amazing customer service
October 22, 2020

I purchased a few items and some were too big, the assistance I received was so helpful and Jonalyn was courteous, thank you so much

Date of experience: October 21, 2020
Canada
1 review
0 helpful votes
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I am happy with my order
October 22, 2020

It is amazing how fast and reliable patpat is. I place an order on 15th October and to my surprise it came on 20th of October and all the things I bought was very good infact if I can give more than 5 stars I will do it

Date of experience: October 21, 2020

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3377
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