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PatPat

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

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Ireland
1 review
0 helpful votes
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Fits perfectly
October 26, 2020

Very pleased with the quality and it fits perfectly. Quality and the money they are asking are really good. Thank you very much!

Date of experience: October 25, 2020
Iowa
1 review
0 helpful votes
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Great customer service
October 26, 2020

Thank you Jomarie for your help with customer service. Great quality clothes for the price! Thank you PatPat!

Date of experience: October 25, 2020
TT
1 review
0 helpful votes
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Kristan C was amazingly helpful with helping resolve an issue that I had. Due to this I definitely will continue to order stuff from PATPAT.
Thank you so much Kristian C! Excellent customer service. Patpat is lucky to have you!

Date of experience: October 25, 2020
Pakistan
1 review
0 helpful votes
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Clothing review
October 26, 2020

I am totally in love with patpat new born collection. I ordered almost 18 dresses for my newbie and each one of them is super cute. Perfect quality and I cannot trust any other brand other than patpat.

Date of experience: October 25, 2020
GB
1 review
0 helpful votes
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Helpful refund
October 26, 2020

I would like to take the opportunity to thank KUENZLER for helping me sort out my order. I ordered a few maternity items which were the wrong size and when you're pregnant you want something that fits comfortably. I was given reassurance and my issue was sorted allowing me to get a refund for the products which I provided photos for. This really takes the easy out of having to leave home to re-post them due to COVID-19. Thank you for your great customer service and timely response.

Date of experience: October 25, 2020
Texas
1 review
0 helpful votes
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Mommies n me wrong sizes
October 26, 2020

I love my order recently received last week. However the sizes ordered in both were wrong
Phoebe started working with me to bring it to a resolution. I tried numerous times to load pics but your site wouldn't accept them.

Date of experience: October 25, 2020
Indiana
1 review
0 helpful votes
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Helpful
October 26, 2020

Love the clothes - they are cute and affordable. My kids love them. REYNAC was helpful in fixing a customer service issue.

Date of experience: October 25, 2020
GB
1 review
0 helpful votes
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Great customer service from Karmi.
Problems resolved fairly and efficiently.
Requested refined for some items that were too large was sorted quickly.

Date of experience: October 25, 2020
France
1 review
0 helpful votes
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Top
October 26, 2020

Super site bonne qualité et le service clients est top! Après la perte de mon colis par la poste, ils ont été très réactifs!

Date of experience: October 25, 2020
GB
2 reviews
0 helpful votes
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Thanks patpat for your lovely baby clothes I would 100% recommend you to anyone you have been very helpful with sending me emails and the clothes might be a little late but I understand it's hard to ship due to covid but definitely worth waiting for I just love my baby clothes I get from patpat

Date of experience: October 24, 2020
Canada
1 review
0 helpful votes
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Excellent
October 25, 2020

Excellent service and good quality stuff. Free shipping. I love shopping with PatPat. Recommended to all

Date of experience: October 24, 2020
Mexico
1 review
0 helpful votes
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Recomiendo pat pat la ropa es de buena calidad, buen precio y diseño lindo
Tuve un pequeño problema con una prenda y Karmi una persona de servicio a cliente lo resolvio rápido y muy amablemente estoy contenta y satisfecha con mi compra

Date of experience: October 24, 2020
Australia
1 review
0 helpful votes
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Awesome clothing
October 25, 2020

This store is amazing they have wonderful and trandy clothes at very affordable prices love it. We will order again

Date of experience: October 24, 2020
Australia
1 review
0 helpful votes
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Good Qulity
October 25, 2020

Great service.
Good materiel.
I am happy with my order.
All clothes are good, nice and great quality.

Date of experience: October 24, 2020
Albania
1 review
0 helpful votes
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Good
October 25, 2020

I am very satisfied with the products received, they were very beautiful and very high quality as I expected

Date of experience: October 24, 2020
Mexico
1 review
0 helpful votes
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Pedido
October 25, 2020

No había en existencia 2 artículos, tuve que comunicarme para cancelarlos y fue muy buena la atención al cliente Melvin

Date of experience: October 24, 2020
Texas
1 review
0 helpful votes
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Great quality!
October 25, 2020

My order from PatPat is fantastic! The kids and baby clothes I received are super nice and good quality. The women's clothes were also very nice and good quality. I received some bras as well that did not fit me well, but their customer service, in particular Rohanie, took great care of me and made my return very simple! Thank you PatPat!

Date of experience: October 24, 2020
GB
1 review
0 helpful votes
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Excellent customer care
October 25, 2020

Thank you Pearl at PayPal for your fantastic customer care. I raised a query for an item and it has been resolved quickly and with the best customer care I have experienced in quite some time. Will definitely purchase from here again.

Date of experience: October 24, 2020
New York
1 review
0 helpful votes
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Great Customer Service
October 25, 2020

Very quick response when I had an issue with sizing and very accommodating. April was a great help. The outfit ran a little big and April was a great help.

Date of experience: October 24, 2020
NL
1 review
0 helpful votes
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Lovely webshop
October 25, 2020

A really nice webshop with cute stuff. I really think these socks are so sweet and fun. They are wonderfully warm!

Date of experience: October 23, 2020

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3377
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