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PatPat Reviews Summary
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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Undeniably have the cutest dress and wears specially for kids. I've been a fan of patpats product I have even an app and a level 4buyer until I realizes the price shown on checkout or before you put your card # is way higher like more than 35% higher! Your gonna be surprise when you hit submit order and notiff from card app kicks in! Better check other sites that have no price surprises
PatPat is a Brilliant children's clothing website and is very reasonable too, they also see small household items like lights and kitchen ware. Christmas decorations are lovely. I have purchased lots of children's clothes and shoes and lights and Christmas decorations. The customer service is excellent. I had an issue when I ordered the same dress multiple times and Ham B in customer service was so kind and helpful in getting my problem solved.
Thank you so much for your help...
My experience in PATPAT has been extraordinary I love clothes and they are of very good quality, there is only one problem in sizes and measurements but it is incredible I have recommended it a lot to my followers on instagram, it is really worth buying clothes and shoes that are more what clothes at a good price 10/8 the package arrives fast
Today i received my items from patpat. Brilliant products better than our expectations. Really happy to see that individual items were supplied in transparent zipper bags which are very useful. Good quality and very reasonable price. We're highly recommended for pat pat. Thank you so much.
Beautiful Diaper Bag, very functional! Took awhile to get it, but communication from customer service was great! I'm very pleased with the quality!
Great customer service! Jonalyn helped refund me for the items that did not fit in a prompt manner. Will definitely order again.
Lovely selection of children's clothing, all sorts of hats socks bibs an just so much more for the kiddies I just love it love it
Not only did I get the wrong sizes for the shoes I ordered, but to return it would cost me more money.
So, they decided to refund me, and didn't refund the whole amount (shipping), even though the shipping I paid for, I didn't receive. It said 7-10 business days after shipping and it was a week past that.
Ii ended up paying $32 CAD and they only refunded me $12.
Why did I pay for shipping still on something that wasn't what I ordered and was still really late.
It isn't worth it to order from this site if there is a problem.
Hi,
We’re sorry to hear about your disappointment with PatPat and we agree that this needs to be addressed.
If you give us a chance, we are intent on making this right and hope that you will allow us to speak with you to discuss the situation. Please send us a message through https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner
Very comfortable for my daughter!
The material is very good!
I recommend all mothers to shop at Pat Pat!
Me encanta lo bonita y suave que es la ropa. Soy de las de pensar que para bebés no merece la pena gastar gran cantidad de dinero en ropa, ya que el periodo en el que la pueden usar es muy corto. Tienen unos precios geniales y parece que envían a gran parte del mundo, volveré a comprar sin duda, ya que mi sobrina vive en Taiwán y es super caro si lo pido primero a España y luego la envío allí, así que pondré la dirección de allí directamente para el envío (a ver si la consigo en chino jeje)
Ho acquistato più vestiti per le mie bimbe, tutti arrivati in tempi molto brevi e tutti di ottima qualità. Sito veramente eccezionale
Patpat I love it! Rachel from customer service guided me very well. Responsive customer service, Rachel got back to me within 12 hours! Thanks to rachel and the whole patpat team! I have already placed 3 orders in 3 months. Delivery time: 7 days! Very fast! I recommend patpat to those around me, very attractive price and unbeatable given the high quality of the article. And my kids are fans of it. Thank you patpat!
Usually I don't write reviews but I promised myself I will review for PatPat. As not only they are a new brand for shopping but also because they have a top notch customer service. Frankly speaking I was initially worried if the items will of quality and if the customer service will ever answer back... the usual doubts that any online shopper will have while shopping to a new brand. I must say one can trust PatPat as Not only their products are of good quality and it reached me on time and refund was also processed promptly without hassle. And customer service always replied back in 24hrs.
Excellent treatment and excellent service, it wouldn't be the last time
لقد استمتعت مع هذه الخدمة انها ممتازة
Very good quality and when accidentally recieved wrong items promptly gave me a refund and told me I could keep the items they sent
I have really gut experience with PatPat customer service. They solved my problem very quick to my satisfaction
I had place a Xmas family match order but my mistake one item was incorrect my fault. I contact them right away for them to help me I was very happy with the service via email very nice kinds and FAST. Now not only I was able to fix the mistake I even place a 2 order very happy. And great deals!
Son amables al responderte y los artículos son muy buenos y super lindos.
Lo recomiendo, compras seguras o te regresan tu dinero
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We're sorry to hear about the confusion you've experienced with the cost of your order. Please note that since we're a United States-based company, all transactions made will be in US dollars. We do advise you to verify if you are viewing the prices in the same currency.
https://www.patpat.com/article/help/helpmain/Why-was-I-charged-more-than-the-total-amount/882
Should you have further questions or concerns, please feel free to contact us through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.