Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of PatPat

PatPat

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PatPat?
grey stargrey stargrey stargrey stargrey star

PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

Italy
1 review
0 helpful votes
Follow Elena L.
Unfollow Elena L.
Share Review
Report Review

Molto carino!
December 13, 2020

Tutto molto carino! Disegni molto belli!
E materiali molto morbidi.
Le taglie da uomo e donna consiglio di non prendere troppo larghe perché a mio parere vestono molto!

Date of experience: December 12, 2020
Italy
1 review
0 helpful votes
Follow Veronica M.
Unfollow Veronica M.
Share Review
Report Review

W patpat
December 12, 2020

Mi trovo benissimo con questo sito! L'abbigliamento per bambini è molto bello sia di fantasie che di materiali, consegna e imballaggio ottimi! Nell'unico inconveniente che ho avuto con un articolo, ho trovato in assistenza JONALYN che è stato molto disponibile e gentile a risolvere il problema! Pienamente soddisfatta di PatPat!

+2
Date of experience: December 12, 2020
Canada
1 review
0 helpful votes
Follow lenika b.
Unfollow lenika b.
Share Review
Report Review

Wrong fit
December 12, 2020

I ordered my girl sleepers, received them and weren't a good fit so i asked for a refund and return. Got my refund but was allowed to keep the sleepers anyways. Thank you meah.

Date of experience: December 11, 2020
Philippines
1 review
0 helpful votes
Follow Catherene O.
Unfollow Catherene O.
Share Review
Report Review

Excellent
December 12, 2020

What I love the most about the clothing is the quality of the fabric. It fits nice, color is vibrant and most of all, light and comfy. Worth it!

Date of experience: December 11, 2020
TW
1 review
0 helpful votes
Follow Wang W.
Unfollow Wang W.
Share Review
Report Review

Thank you for BAMBIE
December 12, 2020

From the order to the receipt, there are personal problems and return of the goods during this period, BAMBIE is very active in handling it for me.
I am really grateful to BAMBIE. The handling of the return issues is very considerate and professional. It really makes me fall in love with PatPat, an online store, and I will continue to buy at PatPat in the future.
Bless PatPat business prosperous

Date of experience: December 11, 2020
Texas
1 review
0 helpful votes
Follow Karla W.
Unfollow Karla W.
Share Review
Report Review

Received order earlier
December 12, 2020

Clothes was in excellent condition and Angelica helped me out with answering my email quick awesome.

Date of experience: December 11, 2020
New York
1 review
0 helpful votes
Follow Vilma V.
Unfollow Vilma V.
Share Review
Report Review

No llego mi paquete
December 12, 2020

Dicen que llego mi paquete pero nunca lo recibi estoy muy enojada porque esa era la ropa para navidad de los niños espero que me devuelvan el dinero gracias

Date of experience: December 11, 2020
PatPat .. PatPat Rep
over a year old

Hi,

We're sorry to hear about how the issue you've encountered in receiving your order, prevented you from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Maine
1 review
0 helpful votes
Follow Kyla W.
Unfollow Kyla W.
Share Review
Report Review

I was having having trouble figuring out how to use the membership rewards ao i emailed pat pats customer support and they got back to me almost immediately! Love the fast response and they clarified every question i had! The site is so worth checking out! Who doesnt love getting rewarded for buying stuff best of all u dont even have to make a purchase you get rewarded for just checking in!

Date of experience: December 11, 2020
Portugal
1 review
0 helpful votes
Follow Marisa M.
Unfollow Marisa M.
Share Review
Report Review

Amazing customer service
December 12, 2020

Jayson was amazing and resolved my issue very quickly. Already placed a new order. Shipping was quicker than expected and very good quality product and packaging.

Date of experience: December 11, 2020
Brazil
1 review
0 helpful votes
Follow Priscilla A.
Unfollow Priscilla A.
Share Review
Report Review

Quality clothes n delivery on time n AVAH was very nice. Excellent customer service. Price well discounted... am happy

Date of experience: December 11, 2020
Israel
1 review
0 helpful votes
Follow Ainal N.
Unfollow Ainal N.
Share Review
Report Review

Wrong order
December 12, 2020

Got wrong order but REYNAC help me with this and make a wonderful deal to keep the items and return the money and of course i will buy a cute and unique clothes again and again thank you REYNAC so much for your help

Date of experience: December 11, 2020
GB
1 review
0 helpful votes
Follow Suzanne D.
Unfollow Suzanne D.
Share Review
Report Review

Having ordered a Christmas baby grow for my grandson, it arrived quickly but was far too big for him even though the age range was correct on the label.
I have received a full refund and prompt replies.
The service was great

Date of experience: December 11, 2020
Texas
1 review
0 helpful votes
Follow Nigar T.
Unfollow Nigar T.
Share Review
Report Review

Love patpat
December 12, 2020

Patpat is good
They have nice product
I love there products
They have nice customer service
Thanks ANGELICA for helping me

Date of experience: December 11, 2020
Utah
1 review
0 helpful votes
Follow R S.
Unfollow R S.
Share Review
Report Review

I order 4 items in great shape and the loved the material.
1 - Dress fit great - keeper.
2 - Dress um just did not like on me and received a full refund.
3 - Top as shown below runs a bit to big, received a full refund.
4 - Top, runs just a bit to small, received a full refund.
Thank You customer service Susie B. For your Email messages, your time, and help to make this a easy refund for the full amount. I will be ordering again and truly trust PatPat.com.

Date of experience: December 11, 2020
Alabama
1 review
0 helpful votes
Follow Mary G.
Unfollow Mary G.
Share Review
Report Review

Great Place to Shop!
December 12, 2020

I've been very please with my orders and item from PATPAT! I've even told friend it other states what a Great place to shop for the family, but to me Especially the kids! The photo below is one of the outfits I bought from PATPAT for one of my granddaughters. Can't wait to take pics of the ones they are getting for Christmas!

Date of experience: December 11, 2020
Mexico
2 reviews
0 helpful votes
Follow Denisse A.
Unfollow Denisse A.
Share Review
Report Review

Excelente servicio
December 12, 2020

Excelente servicio y calidad de productos! Me ayudaron con un problema que tuve con mi compra y muy amables y rápidos

Date of experience: December 11, 2020
Singapore
1 review
0 helpful votes
Follow YJ O.
Unfollow YJ O.
Share Review
Report Review

Great customer service!
December 12, 2020

I had accidentally 2 of the same items and had wanted to do a refund. Joshua was very prompt in his response and guided me through the process. Thank you!

Date of experience: December 11, 2020
Minnesota
1 review
0 helpful votes
Follow Kelsey C.
Unfollow Kelsey C.
Share Review
Report Review

Great customer service
December 12, 2020

Patpat has great customer service! Karmi was very helpful at quickly resolving my issue. Will shop here again and again!

Date of experience: December 11, 2020
Italy
1 review
0 helpful votes
Follow Debora F.
Unfollow Debora F.
Share Review
Report Review

Ottimi acquisti
December 12, 2020

Ho preso alcuni vestiti per mio figlio. Sono arrivati in anticipo rispetto a quanto stimato. Il rapporto qualità/prezzo dei prodotti è buona. Peccato per un piccolo difetto nella decorazione di una tutina: problema che è stato risolto in tempi brevissimi con l'aiuto di Katrina. Soddisfatta dell'acquisto!

+1
Date of experience: December 11, 2020
GB
1 review
0 helpful votes
Follow Mary H.
Unfollow Mary H.
Share Review
Report Review

I ordered a small size but received a medium size. As the item is on clearance sale, I was unable to get an exchange. But Patpat is happy to give me a refund whilst keeping this item. Giving 4 stars due to not getting the right order but thanks for the refund! Good customer service. Quick response in resolving the issue!

Date of experience: December 11, 2020
PatPat .. PatPat Rep
over a year old

Hi,

We're sorry to hear about how the issue you've encountered in getting a response regarding your return request, prevented you from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3377
See all photos