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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

France
1 review
0 helpful votes
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Mon colis etait perdu
December 14, 2020

J'ai eu un soucis avec l'expédition de mon colis et patpat a su régler le problème. Ils ont procédé à une réexpédition et pour les articles qui ne sont plus disponibles ils m'ont fait un remboursement. J'ATTENDS IMPATIEMMENT MON COLIS.
MERCI SUSIE B de patpat

Date of experience: December 14, 2020
Italy
1 review
0 helpful votes
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Super
December 14, 2020

Very satisfied. Well made clothes at a great price.
We bought some christmas sweaters and they are very well made

Date of experience: December 14, 2020
New Zealand
1 review
0 helpful votes
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Excellent service
December 14, 2020

Excellent service. We received size smaller than we wanted and they have promptly responded to me when I informed them and they have placed the new order for me. I will definitely order from them again!

Date of experience: December 13, 2020
Washington
1 review
0 helpful votes
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Happy first time buyer
December 14, 2020

Loved the stuff which I ordered for my baby and me. The material is very soft and comfortable. Definitely gonna order more.

Date of experience: December 13, 2020
North Carolina
1 review
0 helpful votes
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LOVE PatPat
December 14, 2020

We've ordered several items from PatPat and all have been true to size, great quality and a fantastic price! We recommend to everyone expecting a little

Date of experience: December 13, 2020
Australia
2 reviews
0 helpful votes
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Shop shop shop...!
December 14, 2020

I like there clothing/design and affordable prices. I will recommend this website for shopping.
Thanks to team *******@karmi for support.

Date of experience: December 13, 2020
Illinois
1 review
0 helpful votes
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I ordered and clothes came timely. Very cute and affordable items. I accidentally ordered an incorrect item and Joshua helped correct the error and provided a refund to me without having to return the item.

Date of experience: December 13, 2020
Canada
1 review
0 helpful votes
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Customer service is good
December 14, 2020

The cloths is nice and affodable and Annie from customers service was very kind.
Good and fast after service of the order.

Date of experience: December 13, 2020
Georgia
2 reviews
0 helpful votes
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The sizing for my daughter's and husband's pajamas ran small and when I reached out, Susie B responded swiftly and was very friendly. I was taken care of and I will be shopping there again.

Date of experience: December 13, 2020
PatPat .. PatPat Rep
over a year old

Hi,

Thank you for shopping with PatPat.

We appreciate the time you’ve taken to share what you’ve experienced.

Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.

Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

Australia
1 review
0 helpful votes
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JUNABELLE M. P helped with all the queries i had. They went out of their way for the reshipment of the product that was a wrong size item.

Date of experience: December 13, 2020
Italy
1 review
0 helpful votes
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I love PatPat
December 13, 2020

I love PatPat. The items are sooo adorable! The products are made with comfortable and soft materials, perfect for my children
Mariaelena

Date of experience: December 13, 2020
GB
1 review
0 helpful votes
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Great service
December 13, 2020

I recently bought a family set of Christmas pyjamas. I'm so happy with the quality of then and the cost. I received them really fast considering how far away they are aswell.

Date of experience: December 13, 2020
Greece
1 review
0 helpful votes
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Excellent!
December 13, 2020

I've received a broken product and I got an answer by Joven (employ of pat pat) in less than a day! She did all the nessecery actions to get my refund Immediately!
Many Congrats!

Date of experience: December 13, 2020
Israel
1 review
0 helpful votes
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Thank you
December 13, 2020

Thanks to JAYSON for the quick, professional and courteous care.
I received items to a different extent than I ordered and he made sure to credit me immediately.

Date of experience: December 12, 2020
Australia
1 review
0 helpful votes
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Perfect
December 13, 2020

Perfect service they provide I am very happy customer and the customer service is very perfect and well

Date of experience: December 12, 2020
Florida
1 review
0 helpful votes
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10/10 would recommend!
December 13, 2020

KARMI was an excellent customer service rep! I was prepared to send my items back because the event I needed them for had been cancelled. I would've had to pay for shipping but I didn't mind. But KARMI got approved to send my refund without me having to send the items. (Talk about Merry Christmas!) Definitely patronizing PatPat again.

Date of experience: December 12, 2020
Florida
1 review
0 helpful votes
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Gracias a Kristian C.
December 13, 2020

Gracias a Kristian C. Por ayudarme con un pedido perdido. Ya había hecho ordenes anteriormente y me encanta la calidad de la ropa y de sus productos.

Date of experience: December 12, 2020
Washington
1 review
0 helpful votes
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I ordered a pair of boots for my daughter, size 22, but unfortunately I received a wrong size (too big compared to the one I ordered).
As soon as I explained the customer service the problem, asking if it was possible to send them back so to have the right size, Mr Jeffrey of the PatPat Service Team offered me a full refund of the boots' amount.
The day after my refund was on the way!
Thank you Jeffrey! It was very professional and nice of you!

Date of experience: December 12, 2020
Washington
1 review
0 helpful votes
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Quick response
December 13, 2020

Thanks to Kristian C for the assistance, great customer support/service. Ordered and received some good quality products.

Date of experience: December 12, 2020
Florida
2 reviews
0 helpful votes
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Excelente calidad
December 13, 2020

Me encanta comprar en esta tienda la ropa es única en base a mi experiencia pueden pedir tallas más grande pars que le dure al bebé depende también de la contestará pero sin duda alguna es muy buena y atención el cliente lo mejor te responden todo recomendado

Date of experience: December 12, 2020

From the business

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patpat.com
Mountain View, CA, United States
+3377
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