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PatPat Reviews Summary
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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I am in love with my pyjamas they are such a good quality I already have two sets and I will definitely be ordering again
Mis pedidos han llegado muy bien tal cual la imagen y sobre todo el servicio que brinda el control de ayuda es muy bueno, me atendió Karmi una persona responsable y con excelente servicio
Great customer service! Great products! I love the softness of the pajamas! They are very comfortable and well made.
I love the shirts, I bought 10 for my family. My grandson is 6, ordered kid size 6 to 7. Super small on him. All of the shirts are snug on my family with the exception of the shirts for my granddaughters. Up your sizes please
Lost package. Customer service patient and kind... thank you! Love my items! This company has really cute boutique style items for our littles. Baby to child. All Mom's and Grandma's will love it!
I had 2 items that didn't fit. I contacted customer service through email and Reyna responded promptly and resolved my problem.
Order $130.00 worth of clothes for boys to give for a Charity event. I needed them by a certain date. I ordered in enough time. They don't care, excuse after excuse. DON'T ORDER FROM THEM!
Greetings,
We are very sorry for the inconvenience and delay you are experiencing with your order.
Should you wish to learn more about our current processing and delivery timeframe to your location, please refer to the link below:
https://www.patpat.com/delivery
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that every complaint is handled properly, so we would like to ask for the opportunity to resolve this issue immediately.
Kindly send us an email again through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Thank you PatPat for your amazing customer service. Even tho our items didn't work out you were so prompt to handle our return effectively and efficiently. We will be back!
Best products. Thank you Phoebe for your great support. Regular customer of PatPat I am happy to order again.
I love this virtual store to buy clothes for my baby girl, it has a lot of variety of clothes and accessories, with very good quality and comfortable prices, the orders have arrived in a maximum of 10 days, it seems very fast to be shipped from Asia I also had the opportunity to test the customer service for some products that my local post office had delivery failures and my advisor Karmi answered all my questions and solved my order in a very coordinated way. I am very satisfied with my purchases and without a doubt I will continue shopping there because they give me security in my purchases.
Die Kleidung sind sehr schön, gefällt mir sehr ich kann allen empfehlen. Danke Patpat für gute Qualität und gute Kontakte.
Bought comfortable maternity wear and really cute clothes for my baby! Great customer support as well. Had exchange a few maternity leggings because of size issues and Karmi (from the support team) was quick in responding and initiated re-order quickly.
Love the quality and prices of their clothing. My baby looks really cute in his PatPat outfits. I just want to buy everything I see
Good products and í will order more thanks í like that have clothes for children and moms some cheaper
Love all the adorable clothes for such great prices. The clothes are stunning. I am definitely going to continue to purchase clothes from patpat for my kiddos.
É igual ao que vemos no site, tudo muito bom.
Adorei espero ainda poder comprar muito na patpat. Muito a gredecida pela atenção de todos em especial a Joven.
My experience with jimmy was wonderful. He responded super fast with my refund from pat pat. Super nice about it.
I have ordered outfits for my daughter. They came quickly. And very good quality! I love this site because have unique design. Thank you.
I had a very positive experience with the customer service rep I dealt with on a recent purchase. I ordered several outfits and they turned out to be too big. They outfits are very cute however. The customer service rep responded right away and actually refunded my money and allowed me to keep the items for future use or to give to a friend. I will use this company again and recommend to friends.
I shop there often. I get my mommy and me things from them. Affordable, fashionable, great customer service
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Greetings,
We apologize if the items you received did not meet your expectations.
We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.
If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
Should you wish to learn more about our Refund and Return Policy, kindly check on the link below: https://us.patpat.com/article/help/helpmain/What-is-your-Return-Policy/902