On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PatPat Reviews Summary
PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
We monitor reviews for authenticity
Not holy I never got my order after waiting sooo long for it. Smfh I was excited. Don't know if i'll be ordering again
I always order toddler clothing from this website and the quality of the clothing is great. I've never been disappointed with my purchases, shipping does take a little long though.
Placed 3 orders but unfortunately one has been delayed, Customer service have been really helpful. I will be ordering again.
J'ai pu échanger par mail avec Katrina pour des questions après-vente, les réponses ont été rapides et très satisfaisantes.
Merci à vous
I love this app and I want to shop again and again.
Service is great.
Refund policy works really good.
I am so happy with their products, they have fast delivery and great support after purchase in case of any issues. Same product as I expected.
My Christmas order was supposed to have arrived by (latest) December 15 and by December 18th it hadn't arrived. I was super disappointed as I had no gifts to give when I went to drop gifts off for family on the 18th. I sent the company an email and heard back from ROHANIE who was super sympathetic, promised me it would be in by Christmas (which it did!) and offered multiple solutions. I was really happy with their customer support! Definitely shopping with them again.
Unique collection. Love the clothes quality and satisfactory customer service. Will order again soon
I ordered a shirt for my husband and a dress for me and my daughter for Christmas. The material is thick. Perfect for winter. And it's very nice. The size fits perfect.
I ordered it to Germany. It took a few days. To bad that it came too late. So I wanted to send it back. Reyna from the customer service helped me with my order. I'm very happy with the service. And I will definitely order clothes again. But next time earlier :)
I am truly happy with the quality and cuteness of patpats baby range! We recently ordered a few outfits for our newborn and we are beyond happy with how they look and feel! Highly recommend!
J'ai découvert ce dire grâce a ma famille et depuis j'ai presque toute la collection bebe garcon très bonne qualite surtout pour le prix
Délai de livraison environ 10j
Je recommande
I always love shopping at PatPat and the products are very apt for kids, specially the clothing materials. Also I had difficulty with size in one of my orders but Kriza was very helpful and quick with my queries. And I'm glad to shop at PATPAT and refer to my friends the same.
Always shop for my baby here and i find new clothes with great price deals and most of the time some people ask from where i get these clothes so recommend them patpat
I purchased 3 bathing suits and swim trunks for my husband and love it all! Cute, great quality, and true to size. I cannot wait to put them on in summer!
When i didn't get my package I claimed them very rudely but phoebe help me very kindly n nicely. They trusted me n resend me Which i found very touching so patpat n its service is great with good quality of product.so I highly recommend this online shopping especially to Mother.
The product is so cute. I love the quality and color. I also got the boss lady hoodie and it is so soft and cute.
Holidays are hectic but Phoebe helped me when all concerns seemed to be falling on deaf ears. Thank you again
I was not sure of patpat at first but after the first purchase I couldn't stop and now we even got matching pj's for Christmas love the material, the delivery time is good and I will for sure buy more from there, they have amazing prizes!
This is best online shopping platform. Good quality and great customer service. Thank you KRISTIAN C. I am very impressed.
From the business
Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Miranda,
Thank you for sharing your feedback, and we’re truly sorry to hear that your order hasn’t arrived. We completely understand how disappointing this must be, especially after waiting so long, and we’d love the chance to make it right.
Since then, we’ve made many improvements to both our products and our services. We’ve enhanced quality, streamlined our processes, and strengthened customer support to ensure a smoother and more reliable experience for every shopper. As proof of these efforts, we are proud to have achieved a 4.3 Trustpilot Rating (https://www.trustpilot.com/review/www.patpat.com), though we continue working hard to improve even further.
Please reach out to our Customer Support team with your order details so we can investigate this for you and provide the proper solution.
Thank you again, and we hope to serve you better in the future.