Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of PatPat

PatPat

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PatPat?
grey stargrey stargrey stargrey stargrey star

PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

Greece
1 review
0 helpful votes
Follow Ioanna P.
Unfollow Ioanna P.
Share Review
Report Review

Love patpat
January 5, 2021

It is the second time that i order from pat pat. The quality is very good and the prices are really reasonable.
I will definately be ordering more, and customer service representative Rohanie is very quick and helpful with my questions.
Thank you so much for everything. Highly recommended

Date of experience: January 4, 2021
Israel
1 review
0 helpful votes
Follow Shahd O.
Unfollow Shahd O.
Share Review
Report Review

Lost package
January 4, 2021

Patpat is a trusted website, although i lost my package because of the delivery company in my contoury. The patpat team " katrina and arrdev " kindly contact with me, and make a full refund of the items.
Thank you so much for yoy help

Date of experience: January 4, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We're sorry to hear about how the issue you've encountered in receiving your order, prevented you from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

France
1 review
0 helpful votes
Follow Nevin G.
Unfollow Nevin G.
Share Review
Report Review

Top patpat
January 4, 2021

Merci Susie B, pour votre aide. Les produits sont compatibles a la description, envoie rapide et suivie parfait par le service après vente.
Je recommande.

Date of experience: January 3, 2021
GB
1 review
0 helpful votes
Follow Christopher T.
Unfollow Christopher T.
Share Review
Report Review

Although the products missed the delivery date, I assume due to the Christmas increase of orders, the customer service has been second to none, especially dealing with coven who has handled the response excellent

Date of experience: January 3, 2021
Nigeria
1 review
0 helpful votes
Follow Embilakpo N.
Unfollow Embilakpo N.
Share Review
Report Review

Quality
January 4, 2021

It was my 1st purchase, as I normally never get involved with online shopping, and to my greatest surprise it was a perfect buy! 2wks delivery, Quality and the free shipping was a come by, I sure will visit agn!

Date of experience: January 3, 2021
Portugal
1 review
0 helpful votes
Follow Ana C.
Unfollow Ana C.
Share Review
Report Review

Ordering mistake
January 3, 2021

I ordered 2 pieces of the same dress, by mistake. Patpat was really fast replying and taking care of everything. Im very satisfied.

Date of experience: January 3, 2021
Canada
1 review
0 helpful votes
Follow Leah G.
Unfollow Leah G.
Share Review
Report Review

Amazing customer service! Products didn't shop in time for Christmas because of Covid-related shipping problems and they responded promptly, refunded the purchase, and gave a $20 voucher for future purchases. Will definitely be buying from them again

Date of experience: January 2, 2021
GB
1 review
0 helpful votes
Follow Saiqa A.
Unfollow Saiqa A.
Share Review
Report Review

Didn't receive order on time got a email to say refund in process also got to keep clothes!
Super quality clothes would recommend

Date of experience: January 2, 2021
Minnesota
1 review
0 helpful votes
Follow bev t.
Unfollow bev t.
Share Review
Report Review

Great customer service
January 3, 2021

Great customer service! I got a response and satisfactory resolution within an hour when I caused a problem with my order.

Date of experience: January 2, 2021
Australia
1 review
0 helpful votes
Follow somaiya u.
Unfollow somaiya u.
Share Review
Report Review

Nice dresses
January 3, 2021

Prettt dresses with affordable prices... everything was good and reasonable. Package was nice. Packed everything separately

Date of experience: January 2, 2021
Australia
1 review
0 helpful votes
Follow Meet M.
Unfollow Meet M.
Share Review
Report Review

Girls dresses
January 3, 2021

Very happy with my daughters dresses. She looked beautiful in that dress. Amazing quality. Perfect fit. Very happy

Date of experience: January 2, 2021
Singapore
1 review
0 helpful votes
Follow Naing M.
Unfollow Naing M.
Share Review
Report Review

Very happy with PatPat
January 3, 2021

I am very cheerful with Patpat online shopping - the customer service is very nice & helpful for me & response also very fast - thank

Date of experience: January 1, 2021
California
1 review
0 helpful votes
Follow swetha r.
Unfollow swetha r.
Share Review
Report Review

I've ordered lots and have been satisfied most of the time. Patpat has the best prices for everything you need. ROHANIE helped me to fix the problems fast and easily.

Date of experience: January 1, 2021
Mexico
1 review
0 helpful votes
Follow Alexandra A.
Unfollow Alexandra A.
Share Review
Report Review

Excelente atención.
January 3, 2021

Muy buena atención al cliente de parte de JIMMY. Respondió todas mis dudas de mi paquete, todo muy bonito.

Date of experience: January 1, 2021
Panama
1 review
0 helpful votes
Follow Janelle R.
Unfollow Janelle R.
Share Review
Report Review

Best workers ever
January 3, 2021

Thanks to Reyna, i just in love with my order thank you and PATPAT for such an amazing page.
Happy new year

Date of experience: January 1, 2021
Germany
1 review
0 helpful votes
Follow Raghad K.
Unfollow Raghad K.
Share Review
Report Review

Wunderschöne Kleidung
January 2, 2021

Wunderschöne Klamotten für Kinder und Babys und erwachsene Mamas. Die Qualität der Kleidung ist sehr gut. Die Nähe sind sehr gut verarbeitet. Ich bin sehr zufrieden und kann PatPat nur weiterempfehlen. Der Kundenservice ist hervorragend. Und vor allem sehr zuvorkommend

Date of experience: January 1, 2021
GB
1 review
0 helpful votes
Follow Uzerkhan P.
Unfollow Uzerkhan P.
Share Review
Report Review

Waste of money
January 1, 2021

Hi,
Don't waste your money and don't go by those fake positive reviews of patpat.

I booked the order ******* on 21st November and i still didn't receive it.
They gave me a shipper track number YDH / NU*******GB. I contacted royal mail service DO with this reference number and they said the packet was returned to the sender as he made some elementary level mistakes in labeling the package.

I contact patpat on email almost every week and all i get is "we are investigating, blah blah blah" Till date no positive response from their customer service.

I advice you all to not fell for the trap.

Date of experience: January 1, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We're sorry to hear about how the delay in receiving your order, prevented you from getting the best experience in shopping with us.

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Singapore
1 review
0 helpful votes
Follow Clement L.
Unfollow Clement L.
Share Review
Report Review

3 good reasons
January 1, 2021

1) best app to find matching family outfits
2) good quality product
3) exceptional customer service

Date of experience: January 1, 2021
Australia
1 review
0 helpful votes
Follow Prodipta C.
Unfollow Prodipta C.
Share Review
Report Review

Good seller
January 1, 2021

Happy to buy from patpat. Quality product, quick service and also very supportive to solve any kind of purchase related problem.

Date of experience: January 1, 2021
Australia
1 review
0 helpful votes
Follow Priya J.
Unfollow Priya J.
Share Review
Report Review

Love patpat
January 1, 2021

Best shopping website i came across ever. My daughter looks gorgeous when she wears patpat clothes. Shipping is very fast. U get what what you see.

Date of experience: December 31, 2020

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3377
See all photos