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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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It is the second time that i order from pat pat. The quality is very good and the prices are really reasonable.
I will definately be ordering more, and customer service representative Rohanie is very quick and helpful with my questions.
Thank you so much for everything. Highly recommended
Patpat is a trusted website, although i lost my package because of the delivery company in my contoury. The patpat team " katrina and arrdev " kindly contact with me, and make a full refund of the items.
Thank you so much for yoy help
Merci Susie B, pour votre aide. Les produits sont compatibles a la description, envoie rapide et suivie parfait par le service après vente.
Je recommande.
Although the products missed the delivery date, I assume due to the Christmas increase of orders, the customer service has been second to none, especially dealing with coven who has handled the response excellent
It was my 1st purchase, as I normally never get involved with online shopping, and to my greatest surprise it was a perfect buy! 2wks delivery, Quality and the free shipping was a come by, I sure will visit agn!
I ordered 2 pieces of the same dress, by mistake. Patpat was really fast replying and taking care of everything. Im very satisfied.
Amazing customer service! Products didn't shop in time for Christmas because of Covid-related shipping problems and they responded promptly, refunded the purchase, and gave a $20 voucher for future purchases. Will definitely be buying from them again
Didn't receive order on time got a email to say refund in process also got to keep clothes!
Super quality clothes would recommend
Great customer service! I got a response and satisfactory resolution within an hour when I caused a problem with my order.
Prettt dresses with affordable prices... everything was good and reasonable. Package was nice. Packed everything separately
Very happy with my daughters dresses. She looked beautiful in that dress. Amazing quality. Perfect fit. Very happy
I am very cheerful with Patpat online shopping - the customer service is very nice & helpful for me & response also very fast - thank
I've ordered lots and have been satisfied most of the time. Patpat has the best prices for everything you need. ROHANIE helped me to fix the problems fast and easily.
Muy buena atención al cliente de parte de JIMMY. Respondió todas mis dudas de mi paquete, todo muy bonito.
Thanks to Reyna, i just in love with my order thank you and PATPAT for such an amazing page.
Happy new year
Wunderschöne Klamotten für Kinder und Babys und erwachsene Mamas. Die Qualität der Kleidung ist sehr gut. Die Nähe sind sehr gut verarbeitet. Ich bin sehr zufrieden und kann PatPat nur weiterempfehlen. Der Kundenservice ist hervorragend. Und vor allem sehr zuvorkommend
Hi,
Don't waste your money and don't go by those fake positive reviews of patpat.
I booked the order ******* on 21st November and i still didn't receive it.
They gave me a shipper track number YDH / NU*******GB. I contacted royal mail service DO with this reference number and they said the packet was returned to the sender as he made some elementary level mistakes in labeling the package.
I contact patpat on email almost every week and all i get is "we are investigating, blah blah blah" Till date no positive response from their customer service.
I advice you all to not fell for the trap.
Hi,
We're sorry to hear about how the delay in receiving your order, prevented you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.
1) best app to find matching family outfits
2) good quality product
3) exceptional customer service
Happy to buy from patpat. Quality product, quick service and also very supportive to solve any kind of purchase related problem.
Best shopping website i came across ever. My daughter looks gorgeous when she wears patpat clothes. Shipping is very fast. U get what what you see.
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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Hi,
We're sorry to hear about how the issue you've encountered in receiving your order, prevented you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.