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PatPat

4.3

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PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Happy with my purchases, lots of choices and good prices. Shipping not that long for my first purchase

Date of experience: March 15, 2021
Sweden
1 review
0 helpful votes
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Nöjd
March 16, 2021

De hjälpte mig när jag hade problem med posten. Jag är jätte nöjd med service och produkter. Bra kvalitet till bra pris

Date of experience: March 15, 2021
Canada
1 review
0 helpful votes
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Size issues
March 15, 2021

I receive my order and after see that a bra size was too large. I was asking for a exchange to get a smaller one. But thats was the smallest size they got so there representative Suzie B already ask for the refund and give somr apologie. Great service and fast answer.

Date of experience: March 15, 2021
France
1 review
0 helpful votes
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J'ai fait une demande de retour de marchandise. Ils ont été très réactif et m'ont remboursé très rapidement.
Je recommande vivement pour la relation client

Date of experience: March 15, 2021
GB
1 review
0 helpful votes
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Baby girl dress
March 15, 2021

The dress is very nice and colourful. Soft material and great quality. It comes with 3 pieces body skirt and headband

Date of experience: March 15, 2021
TW
1 review
0 helpful votes
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I am happy for always responded about my concerns, i got a problem on my first order on patpat, and they always responded for all my concerns, and now they are going to help me to fix the problem.
Thanks for being helpful and responsible for all my concerns.

Date of experience: March 15, 2021
Germany
1 review
0 helpful votes
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Very good Company
March 15, 2021

Very good company, especially the
Customer Service, the employee " KUENZLER " helped me solve my problem, I ordered to many clothes with wrong measurements and he helped with the replacement.
I'm so grateful for this Website.

Date of experience: March 15, 2021
Canada
1 review
0 helpful votes
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Awesome site
March 15, 2021

I would love to recommend this site for kids shopping. I always prefer to choose my daughter dress on this site with affordability. Very good stuff. Fast customer service... i give 5 stars to this site. Keep the good work up patpat

Date of experience: March 15, 2021
GB
1 review
0 helpful votes
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Good quality
March 15, 2021

Good quality, good service, very responsible handling attitude.My daughter loves their dresses so much that I think the quality of the shoes and clothes is beyond my expectation at this price

Date of experience: March 14, 2021
Mexico
1 review
0 helpful votes
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Very good attention, resolve any concerns you have, through your email. I highly recommend them, apart from the super affordable prices they have

Date of experience: March 14, 2021
Canada
1 review
0 helpful votes
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Good products
March 15, 2021

Pat pat has really good products and their customer service Support is also really helpful. I had a one item defected and their customer support was really helpful and gave me solution in a same day

Date of experience: March 14, 2021
Texas
1 review
0 helpful votes
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Best customer service
March 15, 2021

Patpat has an outstanding customer service. They respond to emails quickly and resolved my issue in less than 24 hours. They were polite and gave me step by step instructions of what they needed to resolve my problem. I already loved how easy the website was to use but their customer service made it so much better!

Date of experience: March 14, 2021
Puerto Rico
1 review
0 helpful votes
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Awesome
March 15, 2021

Awesome clothing, affordable price, good quality. Excellent customer service, specially RYAN G, the best. Highly recommended.

Date of experience: March 14, 2021
Croatia
1 review
0 helpful votes
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It's a scam. Cheap and wrong sizes
March 14, 2021

When you see a website with a timer "24 hours until end of sale", and everything is so cheap, you should know it's a scam. Unfortunately, the pictures were so cute and the prices were so low, I got played like a fool. The clothes is made from cheap (and mostly polyester) material, and the sizes are all wrong. Everything is too big. I ordered clothes for my baby girl, sizes 0-3 months, 3-6 months and 6-9 months, and the clothes I got is for 1-3 years old kid. It was an expensive lesson - never buy from web sites you never heard before. Also, they are doing amazing stuff with false reviews... Avoid!

Date of experience: March 14, 2021
PatPat .. PatPat Rep
over a year old

Hi,

We apologize if the items you received did not meet your expectations.

We are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.

If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.

Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address the issue in a timely manner.

Should you wish to learn more about our Refund and Return Policy, kindly check on the link below:
https://us.patpat.com/article/help/helpmain/What-is-your-Return-Policy/902

Switzerland
1 review
0 helpful votes
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Magnifique
March 15, 2021

J'ai trop aimé toute la commande!
Du service personnalisé, bon rapport qualité-prix, des pièces uniques!

Date of experience: March 14, 2021
Australia
1 review
0 helpful votes
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Really great experience from patpat. Always meets expectations. Great clothing choices. Jasper was excellent in providing superb customer service, quick to respond to accommodate to our requirements. Highly recommend.
Thank you

Date of experience: March 13, 2021
North Carolina
1 review
0 helpful votes
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Unbelievable
March 15, 2021

Just got my first order. I am extremely happy on how things turned out. Would defiantly recommended trying it if you haven't already. 100% happy.

Date of experience: March 13, 2021
Canada
1 review
0 helpful votes
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Beautiful outfits
March 15, 2021

Beautiful outfits for my baby and beautiful prices. I ordered 5-7 outfits for my baby all are lovely

Date of experience: March 13, 2021
Alaska
1 review
0 helpful votes
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Amonii's review
March 15, 2021

Patpat is a great website to buy clothes from. I love the styles at great affords prices. I also love how fast they ship the items to you.

Date of experience: March 13, 2021
California
1 review
0 helpful votes
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Do it!
March 12, 2021

Love absolutely everything! The prices are affordable and the matching set are amazing!
I have no complaints about anything! I sure enjoy shopping here!

Date of experience: March 12, 2021
PatPat .. PatPat Rep
over a year old

Hi,

Thank you for shopping with PatPat.

We appreciate the time you’ve taken to share what you’ve experienced.

Should there be anything more we could do to make your experience perfect, please don’t hesitate to let us know

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.

If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.

Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.

From the business

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patpat.com
Mountain View, CA, United States
+3377
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