Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of PatPat

PatPat

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PatPat?
grey stargrey stargrey stargrey stargrey star

PatPat Reviews Summary

PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.

service
2,370
value
2,330
shipping
2,331
returns
1,977
quality
2,269

We monitor reviews for authenticity

France
1 review
0 helpful votes
Follow Aurore L.
Unfollow Aurore L.
Share Review
Report Review

I have ordered several times on PatPat and I have never been disappointed! Best quality/price, carefully packaged & fast shipping.

Date of experience: April 6, 2021
Mexico
1 review
0 helpful votes
Follow Sonia T.
Unfollow Sonia T.
Share Review
Report Review

Resolvió todas mis dudas Romel. Excelente servicio, todos los correos electrónicos que envie fueron contestados en tiempo y forma. Gracias

Date of experience: April 6, 2021
Pennsylvania
1 review
0 helpful votes
Follow Maha H.
Unfollow Maha H.
Share Review
Report Review

I would like to thank pat pat for the material they used to make customer satisfay with, even if they Erroneous size like what I did
And thank them to choose such kind of employ they are really helpful,
GLENN thank you so much for your patient and your help.

Date of experience: April 6, 2021
Pennsylvania
1 review
0 helpful votes
Follow Junell G.
Unfollow Junell G.
Share Review
Report Review

PatPat offers really cute clothes, including matching clothes for the whole family. I love the affordable prices. And there is a huge selection. Customer service is very accommodating. I highly recommend!

Date of experience: April 6, 2021
Italy
1 review
0 helpful votes
Follow Viviana D.
Unfollow Viviana D.
Share Review
Report Review

Il sito top per abbigliamento bimbi
April 6, 2021

Non avevo mai acquistato prima su Patpat, ma già dal primo acquisto mi sono innamorata di questo sito. Abbigliamento per bimbi stupendo, originale e a prezzi davvero convenienti. Inoltre l'assistenza clienti è il top (grazie Karen P.). Ho acquistato dei capi che vestono troppo grande e prontamente mi è stato offerto il rimborso oltre alla possibilità di tenere comunque i capi.

Date of experience: April 6, 2021
New Jersey
1 review
0 helpful votes
Follow Constance L.
Unfollow Constance L.
Share Review
Report Review

Very good response! Awaiting exchange, told to donate items too big! Nice touch with no need to return!

Date of experience: April 6, 2021
Spain
1 review
0 helpful votes
Follow Anais P.
Unfollow Anais P.
Share Review
Report Review

Compras increíbles
April 6, 2021

Es maravilloso comprar aquí. Rapidez de envío, y la calidad y precio es inmejorable.Yo estoy haciendo ya mi próximo pedido¡¡

Date of experience: April 6, 2021
Portugal
1 review
0 helpful votes
Follow Bruna A.
Unfollow Bruna A.
Share Review
Report Review

Recomendo
April 6, 2021

Recomendo bastante esse site, as peças que encomendei são lindíssimas e foram um preço justo e chegaram no prazo

Date of experience: April 6, 2021
Canada
1 review
0 helpful votes
Follow Tracey T.
Unfollow Tracey T.
Share Review
Report Review

Excellent response
April 6, 2021

I placed two seperate orders and I forgot to change the address for the one. Wrote them that night and had a response the next morning and my issue was resolved. Great customer service.

Date of experience: April 6, 2021
Denmark
1 review
0 helpful votes
Follow Anand P.
Unfollow Anand P.
Share Review
Report Review

Awesome experience
April 6, 2021

Awesome experience. Ordered couple of items and they were value for money. Just worth it. Faced minor issue with size but it was handled superbly by customer service. Couldn't ask for more.

Keep it up PatPat :)

Date of experience: April 6, 2021
Italy
1 review
0 helpful votes
Follow Cinzia C.
Unfollow Cinzia C.
Share Review
Report Review

Fantastic!
April 6, 2021

This app garanted good services for me and my family and solved all problems about orders. Serious and honest!

Date of experience: April 6, 2021
Michigan
1 review
0 helpful votes
Follow TAMMY H.
Unfollow TAMMY H.
Share Review
Report Review

My daughter and I both have accounts with PatPat and the quality of their products are great and many are very unique. Also have great customer service. Recently ordered so. E maternity pajamas for my daughter and they were great. But just didn't fit my daughter well unfortunately. Reached out to PatPat online and they quickly helped me out and credited me.

Date of experience: April 5, 2021
Canada
1 review
0 helpful votes
Follow Diana M.
Unfollow Diana M.
Share Review
Report Review

I highly recommend this website for purchasing clothing for kids and family members! The clothing is of great quality, and many cute styles are available. Jonalyn from customer service was excellent to respond to my questions and provided quick and friendly service.

Date of experience: April 5, 2021
Florida
1 review
0 helpful votes
Follow Stephanie M.
Unfollow Stephanie M.
Share Review
Report Review

Shamiah helped with my exchange issue and she did it in a timely manner. I like the cute inexpensive items they offer.

Date of experience: April 5, 2021
GB
1 review
0 helpful votes
Follow Jade M.
Unfollow Jade M.
Share Review
Report Review

Swim costumes
April 6, 2021

I ordered lots of items for both myself and my daughter most items were perfect however unfortunately the costumes didn't fit. Jasper was extremely friendly and rapid getting the issue sorted hassle free.

Date of experience: April 5, 2021
Florida
1 review
0 helpful votes
Follow LUCIA B.
Unfollow LUCIA B.
Share Review
Report Review

I had to initiate a return and the customer service was amazing! Especially KUENZLER who helped with everything I needed and did so in the best way!

Date of experience: April 5, 2021
South Africa
1 review
0 helpful votes
Follow Nasreen R.
Unfollow Nasreen R.
Share Review
Report Review

Amazing Service received from Junabelle. I had an issue with an item and it was resolved immediately.

Date of experience: April 5, 2021
Georgia
1 review
0 helpful votes
Follow Kaitlyn C.
Unfollow Kaitlyn C.
Share Review
Report Review

I have to say, Patpat does offer a good value for their products given the prices. Definitely wait until they're having sales because they ALWAYS drop prices. I never buy anything for more than $10, because it will usually go down to $8 or less at some points. Their sizing can run big, my nephew is pretty chunky and heavy for his age (8 months) and can still fit this 3-6 onesie they have. But sometimes they run exactly on par. So I would say just buy what size they are actually in and worst case they have to wait a little to wear it. That being said I wouldn't buy any date-specific outfit (christmas, thanksgiving etc) from PatPat. Also, the shipping is longer than I'd like buy I just buy basics for my nephew, so he will always be able to wear them regardless of when it shows up. (It never takes more than 3 weeks, but in the world of Amazon, 3 weeks seems like forever!

Date of experience: April 5, 2021
Germany
1 review
0 helpful votes
Follow Gizem G.
Unfollow Gizem G.
Share Review
Report Review

Sehr Zufrieden
April 6, 2021

Hallo ihr lieben auch wenn man ein Problem hat wird es sofort geklärt wir sind auch sehr freundlich und wir sind auch sehr dankbar die Qualität von den Produkten sind sehr gut so wie auf dem Bildern für einen sehr guten Preis DANKE MARY

Date of experience: April 5, 2021
Alabama
1 review
0 helpful votes
Follow Kayla B.
Unfollow Kayla B.
Share Review
Report Review

Awesome service
April 6, 2021

Awesome customer service. Cheap stuff for children as well, we will definitely be ordering from here again!

Date of experience: April 5, 2021

From the business

Let's Connect: Twitter: https://twitter.com/patpatshopping Instagram: https://instagram.com/patpatshopping/ Pinterest: https://www.pinterest.com/patpatshopping/ Google+: https://plus.google.com/+Patpatapp/posts


patpat.com
Mountain View, CA, United States
+3377
See all photos