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PatPat has a rating of 4.3 stars from 6,266 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and baby clothes. PatPat ranks 1st among Kids sites.
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I am a first time mom and I wanted to order the best of best for my lil one. I am so glad I chose patpat
Affordable prices with top quality material dresses for toddlers and kids. Patpat has a 5 star rating customer service too which makes them a 5* online shopping site.
Having written an incomplete address my orders bounced and were not delivered. Unfortunately early bird the delivery currier doesn't have pickup options. I thus wrote to everyone involved having made a thorough search online... to try and find out the where anouts of my products and tolry to get them but in vain. Unfortunately it was a weekend but still I wrote to patpat and within 48 hours I had the most comfortimg reply from SHAMIAH.
She became my correspondence for the next three weeks. I was devastated and desperate but she kept in touch with me updated me about everything and anove all re assured me that my orders will be delivered. I sometimes grew impatient but she was very understanding.
Anyways cut the long story short my products eventually came with dhl. Within two days from when they were registered with dhl.
Patpat did not disappoint. All my products total cost 157 dollars were very beuatiful. I highly recommend and will be buying more stuff from patpat.
Thank you patpat. Thank you SHAMIAH
J'ai eu une petite erreur de commande: j'ai commandé 2 fois le même articles mais j'ai été ravie que SHAMIAH me trouve une solution. En effet elle m'a proposé gracieusement un remboursement que j'ai accepté avec plaisir. Produit avec un bon rapport qualité/prix je recommande! Faites juste attention aux tailles et de prendre une taille en dessous.
My family and I love the designs and quality of the swimsuits. We have ordered 9 different ones! They are so fun for the whole family.
Highly recommended. I love this site PatPat. Good quality with reasonable price. Customer service is great. 5th time I am ordering. Love it
Good shopping experience nice products and professional. Elaine contacted about lost parcel and offer me full refund or reshipment of my parcel.so your money will not b lost.
The clothes are super cute! And they were really helpful with an order that came wrong and allowed me to stay with the item while still gave me a refund. Overall 5 stars!
PATPAT is the best. Their Customer service is awesome. They are quick to reply, resolve issues and they really care about their customer happiness. Not to mention their clothes are beautiful, affordable, and quality. If you are looking to buy from this place, it is really the best. No need to think twice.
Amazing quality. Great price. Super cute! Shipping only took a week. I had no issues. My daughter loves her set.
I am a big fan of this company. I love all of their baby clothes, shoes and accessories. Plus their customer service is always on point. Mary recently assisted me with an issue and she was amazing. Please go check them out!
The clothes were great and the quality was excellent, my baby is very beautiful. I am so happy, thank you
Ho trovato oltre a un ottima azienda, anche uno straordinario collaboratore. Totalmente soddisfatta.
Great customer service with amazing products, print response whenever required
Got delivery in 14 days which is amazing
Sorprendente
I vestiti sono davvero bellissimi, le scarpe super morbide!
ROHANIE dell'assistenza mi ha aiutata per un problema ed è stata disponibile, gentile ed efficiente.
Grazie!
Patpat is really good site for baby clothes. Quality is good and clothes is super cute. Can't wait to try something new.
I really appreciate you for the efforts and hard work you have done in resolving my issues with the order. Your responses were very quick and helpful. I wish you more success in future. Thanks alot
We love patpat
The clothes are so beautiful and also great quality!
I would reccomend Patpat to everyone!
Answer: DO NOT DO BUSINESS WITH THEM. THEY ARE SCAM ARTISTS!
Answer: Hi Jan, Thank you for your interest in purchasing from us. Let us clarify this for you. We are based in California and we have a distribution center in Hong Kong, which is where most of our items come and ship from. We work with many brands around the world who produce clothes, accessories, toys and maternity items. Coordinating all of these manufacturers is easier when the distribution center is closer to them but rest assured that we are a registered American company with our headquarters located here. Please send us an email through https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any questions you may have in more detail.
Answer: A: Hi, We genuinely do apologize that you have seen the reviews but every customer has different experiences and we will do our best to ensure we serve you the best way possible. You may visit this link to see some of the favorable reviews and we do hope you continue shopping with us. http://resellerratings.com/store/PatPat Order processing may take some time but we will do our best to get it to you within the requested time frame. If we are unable to do so we will have no issue in providing compensation for the delay. Please let us know if you have further questions.
Answer: Before the order is shipped, you can click on the order in the Processing state in PatPat "My orders" to modify it. We do not support modifying the address of the order that has been shipped. If your order has arrived locally, you can contact the logistics company to try.
Answer: Our freight will be adjusted according to the country®ion you are in or the amount of the product. Usually, if you meet the certain order amount, the freight will be waived. You can confirm the specific freight amount through the link below or contact our customer service. https://www.patpat.com/article/help/contact"
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