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Partzilla

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!


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Partzilla Reviews Summary

The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.

This summary is generated by AI, based on text from customer reviews

service
391
value
177
shipping
185
quality
149
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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I have ordered parts from Partzilla for a few years now and there's never been a problem. Quantities are always perfect with no mistakes on any parts ordered. Plus they offer free shipping on orders totaling $150.00. I recommend them to my friends often as it was a friend who introduced them to me. Very satisfied!

Date of experience: November 14, 2019
Todd R. Partzilla Rep
over a year old

Hi Robert,

Thanks for leaving a review, we appreciate it. We care about our customers, and our excellent customer service team make Boats.net the go-to parts dealer for thousands of boating enthusiasts and OEM and independent dealers all around the world. We are glad your experience with us was great, and we look forward to your next order.

South Carolina
1 review
0 helpful votes
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We have been using Partzilla for Over 3 of the 7 Years of business. We sill not trust anyone else to do the level of service they continue to uphold. Parts always In stock 90% of the time. Thank You Partzilla

Date of experience: November 14, 2019
Todd R. Partzilla Rep
over a year old

Hi Caleb,

Thanks for your nice review! For years, Boats.net has been hustling to help our customers find the right upgrade, fit, or fix. We work hard, we play hard, and we are honored to serve dedicated boating enthusiasts like you. We look forward to your next order from us!

Georgia
2 reviews
0 helpful votes
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Old age
November 15, 2019

Order a damper thinking it was a 1 piece continuous loop. No, 1 small damper. Other words, need 3 more! Its a steep sell.

Date of experience: November 14, 2019
Todd R. Partzilla Rep
over a year old

Hi Otis,

Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!

Bahamas
1 review
0 helpful votes
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Service
November 15, 2019

What I like about partzilla is the service, fast service fast shipping with email notifications for everything and products line

Date of experience: November 14, 2019
Ukraine
1 review
0 helpful votes
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Partzilla
November 15, 2019

I recommend this shop to everyone! Here you will find all the necessary parts at good prices, always!

Date of experience: November 14, 2019
Todd R. Partzilla Rep
over a year old

Hi ATV,

Thanks for the kind review. We appreciate our customers and are always trying to provide the very best service possible. On time, affordable, authentic OEM parts are what you should expect from Boats.net in the future. We look forward to your next order!

Georgia
1 review
0 helpful votes
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The product ordered was great and the price was excellent and delivered on a timely manner, thanks, and i will order again!

Date of experience: November 11, 2019
Todd R. Partzilla Rep
over a year old

Hi Gary,

We have not only the best prices for authentic quality OEM parts online. We offer free speedy shipping and have an amazing selection of OEM parts. We are a one-stop-shop when it comes to bike and ATV parts and accessories. We love our customers and we really appreciate this review, we look forward to your next order and hope for a 5 star review.

DO
1 review
0 helpful votes
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This is my go to place for OEM parts. If you know what you are looking for their inventory is large and reasonably priced for OEM parts. If you are looking for cheap knock off parts, don't look here, these parts are top quality. The only downfall is their online help. If you know what you need the parts diagrams have almost everything listed.

Date of experience: November 7, 2019
Todd R. Partzilla Rep
over a year old

Hi Clarke,

We really appreciate your amazing review. We stock nearly the parts seen on our site so we can ship your part immediately after you order it. We want you to be back on your bike as fast as possible, we know you deserve only the best, and that’s why you come to Partzilla, for the very best OEM parts in the business. We look forward to your next order.

Argentina
1 review
0 helpful votes
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Hace años que trabajo con ellos y a demas de tener muchas piezas de repuesto, y que son rapidos, el soporte es muy bueno! Lo unico malo es que a veces aparecen piezas en stock que en realidad no estan, eso ocasiona demoras y problemas con nuestros clientes. El resto es estupendo!

Date of experience: October 29, 2019
Todd R. Partzilla Rep
over a year old

Hola Emmanuel,

Agradecemos la crítica positiva. Sabemos que nuestros clientes leales merecen solo el mejor servicio y piezas, por lo que hacemos todo lo posible para que hacer pedidos de Partzilla sea fácil y rápido. ¡Esperamos que nos pidas de nuevo!

Virginia
3 reviews
0 helpful votes
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High quality
October 13, 2019

Buying parts for my moto from this store. Parts are of high quality, recommend, prices are affordable

Date of experience: October 11, 2019
Todd R. Partzilla Rep
over a year old

Hi Cory,

Thanks for the kind review. We appreciate our customers and are always trying to provide the very best service possible. On time, affordable, authentic OEM parts are what you should expect from Partzilla in the future. We look forward to your next order!

California
1 review
0 helpful votes
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If your like me and want things Right way order some where else they plainly suck been over a week no email about my order if its coming if it on bacl order anythimg said suppose ship out last monday still nothing they suck slow wanna get your oem parts fast this is not the place to go they freaking slow repeat slow

Date of experience: October 10, 2019
Todd R. Partzilla Rep
over a year old

Hi Leo,

Luckily, we offer expedited shipping for customers that need their parts right away. Nearly all parts sold at Partzilla.com arrive within 1-3 business days, we are sorry your experience wasn't reflective of that. We hope you will give us another chance and do business with us again.

Georgia
1 review
0 helpful votes
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When I need a part for my Yamaha, I rely on Partzilla. They generally have the part I need in stock and at a lower price than other part houses. They usually get my order to me in a couple of days.
Their customer service is top-notch. They are helpful and go the extra mile to make sure their customer is satisfied.
Give them a try. You won't be disappointed.

Date of experience: October 4, 2019
Todd R. Partzilla Rep
over a year old

Hi Dan,

Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!

Indiana
1 review
0 helpful votes
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My go to parts supply
October 4, 2019

Great prices and customer service I like the parts fiche so I can see the diagrams sometimes when I am putting things back together

Date of experience: October 4, 2019
Todd R. Partzilla Rep
over a year old

Hi Dion,

Thanks for the kind review. We appreciate our customers and are always trying to provide the very best service possible. On time, affordable, authentic OEM parts are what you should expect from Boats.net in the future. We look forward to your next order!

Uruguay
1 review
0 helpful votes
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Muy eficiente
October 4, 2019

Buen sitio de compras rápido seguro y con repuestos originales, compré varias veces repuestos de Cuatriciclo Yamaha y nunca tuve ningún tipo de inconveniente

Date of experience: October 3, 2019
Todd R. Partzilla Rep
over a year old

Thank you for your business and kind review. We really appreciate it. We are glad we can make it easy, fast and affordable for you to get back to doing what you love! We look forward to your next order.

Missouri
1 review
0 helpful votes
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Excellent smart staff!
October 4, 2019

The staff works hard to make the parts process simple and easy. They continue to amaze me on the items in stock to ship out today.

Date of experience: October 3, 2019
Todd R. Partzilla Rep
over a year old

Hi Walt,

Thank you for your great review! We try to keep as many parts as we can stocked and ready to be shipped when the parts are ordered to get them to our customer's quickly and get them back in the water. We appreciate your business and look forward to working with you in the future!

New Jersey
1 review
0 helpful votes
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I've ordered parts for my Yamaha scooter and ST 1300. They charge about half what the local dealers get, and ship promptly. I always check them first. Highly recommended.

Date of experience: October 3, 2019
Todd R. Partzilla Rep
over a year old

Hi Gary,

We have not only the best prices for authentic quality OEM parts online. We offer free speedy shipping and have an amazing selection of OEM parts. We are a one-stop shop when it comes to bike and ATV parts and accessories. We love our customers and we really appreciate this review, we look forward to your next order.

Virginia
1 review
0 helpful votes
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Samco hose clamps
October 4, 2019

Best price on Samco hose clamps for my Ducai 999S. Fast shipment which is what I want from a supplier. Will order from Partzilla again.

Date of experience: October 3, 2019
Todd R. Partzilla Rep
over a year old

Hi Samco,

We are glad to hear that everything went well with your order. We try to deliver parts in a timely fashion so you can get back riding and doing what you enjoy most. We hope you will order from us again!

Virginia
1 review
0 helpful votes
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Parts that are Needed are never here fast enough, so far I can get any OEM pat I need. The site is very easy to use with official diagrams, part pictures, and dealer part numbers. I own two side by side and don't need to waste time on aftermarket parts.

Date of experience: October 3, 2019
Todd R. Partzilla Rep
over a year old

We know that quick and easy purchases are what customers look at first when they order from Partzilla. That’s why we are always working on making it easier and more comfortable to order from us. We offer expedited shipping if you are ever in a hurry. We are glad you had a great experience with us and we look forward to your next order!

Wisconsin
1 review
0 helpful votes
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Great site for parts
October 4, 2019

They have an easy to navigate site, Good prices and good shipping. I can't say that I have any complaints.

Date of experience: October 3, 2019
Todd R. Partzilla Rep
over a year old

Hi Jeremy,

We appreciate the positive review. We know that our loyal customers deserve only the very best service and parts so we try our very best to make ordering from Partzilla easy and fast. We hope you order from us again!

Virginia
1 review
0 helpful votes
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On the spot
October 4, 2019

All I have ordered from you all, weather directly or through a friend has been exactly what was in the order description. YOu have done me real good. Thank you

Date of experience: October 3, 2019
Todd R. Partzilla Rep
over a year old

Hi William,

Our customer service team works hard to give you the best experience possible and we are glad to hear that they helped you with your order. We hope you will order from us again, we really appreciate your kind review!

New Jersey
1 review
0 helpful votes
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Partzilla was and remains our major parts supplier. Our experience with Partzilla for 7+ years proves that we and our customers can rely on expertise and smooth workflow we were looking for. Hick-ups here and there are explainable since Patzilla handles millions of part numvers. Thanks for support and as wholesalers and jobbers we look forward to mutually cooperate in the future

Date of experience: October 3, 2019
Todd R. Partzilla Rep
over a year old

Hi Tony,

It is incredibly important to us that our customers leave Partzilla with a smile on their face. Whether because of money saved, fast shipping or amazing customer service, that's the goal. We are glad yet another satisfied customer has had a great experience with us and we look forward to seeing your next order from us.