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PartsVu Reviews Summary
The company demonstrates a mixed reputation characterized by commendable product quality and competitive pricing, which many customers appreciate. Positive feedback highlights effective customer service interactions and prompt resolutions to issues, fostering customer loyalty. However, significant concerns arise regarding service delays, inaccurate inventory listings, and challenges in the returns process. Customers frequently report dissatisfaction with communication and support, particularly when issues occur. Overall, while the company's offerings attract repeat business, improving response times and enhancing customer service training could mitigate negative experiences and bolster customer retention.
This summary is generated by AI, based on text from customer reviews
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Spark plug order didn't specify it was a multiple or single pack
Knowledgeable, helpful, accommodating. Good experience overall.
I know my oil tank has been back ordered for months, but as soon as you guys received it from the factory you guys got it on to me!
They have very good pricing. The customer service is very professional. The products came in fast.
They did not have the size shirt that I wanted the 1st time that I ordered so they immediately gave me a refund. I waited until they had the right size and ordered again. It arrived within two days.
Had what I needed, came in promptly and had a fair price
Great experience, quick delivery. Check out was quick.
Cheaper than I could buy parts individually and delivery was quick. Easy transaction
Great supply of products at reasonable prices, fast checkout. Thanks.
Shipping is slow for the cost of it, maybe you should send ups
I had issues placing my order online. I called and the customer support was over and above what I was expecting.
Good experience, will use you again.
Why do i need to write 50 caricatures when i only wanted to give a short and good review. This request for more words is annoying.
They corrected my issue with the shipping cost right away
It said free shipping for orders over $149 it was not the case
I also ordered a oil change kit for this motor and received the wrong oil filter. I have entered for a return thru the website.
Jessica was very helpfull. She was able to answer all of my technical questions and made it easy to purchase the parts I needed
Parts clearly shown with great definition of product. Ordering was easy. Was quickly and safely delivered. Covers for our 425 Yami's look great.
Product in stock, easy on line ordering and reasonable cost below brick and mortar retail stores.
It was easy to find what I needed. Parts shipped quickly, arrived in good shape and were well packed.
Excellent, simple and efficient. Was able to identify the correct prop for my Yami. No guessing and sold at a fair price.
Parts Vu always makes things easy with the pre-packaged maintenance kits and prompt shipping. I haven't had to contact customer service because my experience is always been smooth, but I would expect their customer service is superior as well.
From the business
PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered
PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking f...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members