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PartSelect

3.5

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PartSelect Reviews Summary

PartSelect has a rating of 3.5 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
408
value
493
shipping
502
returns
117
quality
468
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Minnesota
1 review
0 helpful votes
Follow Graham M.
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I needed a replacement for the Humidity Control drawer in my Whirlpool refrigerator and PartSelect had the perfect replacement. Fit perfectly and arrived in a timely fashion. What's not to love?

Date of experience: March 31, 2020
Kentucky
1 review
0 helpful votes
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We received the product within timeframe expected. The quality of the part was the same as the original.

Date of experience: March 31, 2020
Wisconsin
1 review
0 helpful votes
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Dryer parts
April 1, 2020

I received the parts in a timely manner and was able to install them fairly easily. The packing was good and the parts arrived intact.

Date of experience: March 31, 2020
Maryland
2 reviews
0 helpful votes
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Parts select provided us two different parts that helped us repair our refrigerator at a fraction of the cost of a new replacement refrigerator. Fair prices and factory quality replacements that were delivered in a timely manner.

Date of experience: March 31, 2020
Kansas
1 review
0 helpful votes
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I entered the model number on the website, selected the part and it shipped within a few days. There was an installation video on the website, followed it and installed the part. The washing machine now works perfect again!

Date of experience: March 29, 2020
Georgia
1 review
0 helpful votes
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Grateful Customer
March 30, 2020

My mother's stove is very old and she did not want to part with it. The part makes it work like new and the instructions was on point. I had no problems at all.

Date of experience: March 28, 2020
Virginia
1 review
0 helpful votes
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Still waiting
March 28, 2020

I ordered a part 3 weeks ago and am still waiting for the part to arrive the delivery time of 1.8 days via standard shipping is a false claim my part was shipped via standard shipping ordered on 3/11 today is 3/28 and still no part anyone that uses fed ex smartpost to ship anything is a fool

Date of experience: March 28, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Ken, Thank you for your review. We appreciate your feedback. We are sorry to hear about the delivery delay in your order. Estimated delivery date shown on site applies to items which are listed as in-stock and shipped via our Standard shipping method (which is by courier). Our average delivery time with this method is 1.8 days. The arrival date is not guaranteed, however 95% of our customers receive their order within 2 business days. Some customers (especially those in rural areas) may experience longer delivery times and may receive their order after 2-3 business days. If you select a shipping method outside of Standard delivery such as Economy shipping which takes 3-7 business days for delivery, then the estimated arrival date will no longer apply. We use FedEx Smart Post (with final delivery by USPS) for smaller packages shipped with our EconoShip method. We apologize for any confusion and inconvenience. We are available by phone, chat or e-mail to answer any questions or concerns you might have. Please do not hesitate to contact us.

Pennsylvania
1 review
0 helpful votes
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Dryer timer knob
March 29, 2020

Whenever I order from Parts select things always come in a timely manner. Don't know about delivery timing during the Coronavirus. But we have to learn to wait anyway and with all mail orders.
I am always satisfied when I order from Parts select.

Date of experience: March 27, 2020
Missouri
1 review
0 helpful votes
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Quick deliver.
March 29, 2020

The part for my Kitchen Aid blender came quickly, it even cam with a instal procedure! The price was fai and I recommend this site.

Date of experience: March 27, 2020
New Jersey
1 review
0 helpful votes
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Great
March 29, 2020

Everything was perfect. All parts fit with ease, done in 15 minutes.
This was the hird time I used these people and as always a very good experience.

Date of experience: March 27, 2020
Michigan
1 review
0 helpful votes
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Parts fit perfect and had no issues at all. Highly recommended if you are looking to fix a machine that squeaks and wears up clothing.

Date of experience: March 26, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Anthony, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Florida
1 review
0 helpful votes
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Excellent service
March 28, 2020

Very easy to see and order the correct part which was delivered promptly. I had previously ordered parts from elsewhere and had to return them four times because the wrong part was sent each time.

Date of experience: March 26, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Tamsin, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Illinois
1 review
0 helpful votes
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Very happy customer!
March 28, 2020

I bbn ordered a motor pulley for my dryer it came quickly was exactly what I ordered the tracking info was a pleasant surprise. So I knew exactly when to expect my order. It first perfectly my dryer works and 8 couldn't be happier. Thanks!

Date of experience: March 26, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Gina, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

North Carolina
1 review
0 helpful votes
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I purchased some replacement height adjustment mounts and rollers for my dishwasher. They were better quality than the originals as they were made of metal compared to cheap plastic. The instructional videos made assembling a breeze. The next time I have an appliance malfunction or break I will definitely be giving my business to partselect.

Date of experience: March 25, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Kyle, Thank you for your review! We're glad to hear we could help you and that you found our videos useful. We appreciate your taking the time to leave us feedback.

Virginia
1 review
0 helpful votes
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PartSelect had my needed part in stock and shipped within a day. Well done. I had no worries about compatibility as PartSelect confirmed it was a manufacturer authorized part. I will definitely use them again.

Date of experience: March 25, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Michael, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
1 review
0 helpful votes
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Awesome Service!
March 28, 2020

I had broken this part earlier in the day. I placed my order with PartSelect and received it the next day!

Date of experience: March 25, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Joy, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New Mexico
2 reviews
0 helpful votes
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Oven Igniter
March 27, 2020

Was able to diagnose problem and find part easily. Part arrived in timely manner and solved the problem.

Date of experience: March 25, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Ballard, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Florida
1 review
0 helpful votes
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My electric dryer quit working and would not start. After going on PartSelect website I determined from the information given what probably was the problem. I purchased the High Limit Kit and replaced the Thermal fuse and Thermostat and it has been working fine ever since. I am so glad I stumbled upon this site as it was so helpful in saving me a lot of money.

Date of experience: March 25, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Ken, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Montana
1 review
0 helpful votes
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Sears Ice Maker
March 27, 2020

Eventhough the icemakers are crap. This is the second one in 3 years, Part Select were great with getting me the part and having it in stock.

Date of experience: March 25, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Dennis, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Pennsylvania
1 review
0 helpful votes
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Simple
March 26, 2020

Ordered part for dishwasher. Ordering and navigating website was easy, part arrived in quickly and installation went smoothly.

Date of experience: March 25, 2020
PartSelect H. — PartSelect Rep
over a year old

Hello Trish, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada