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PaperTrue Reviews Summary
The overall reputation of PaperTrue reflects a mix of commendable strengths and notable weaknesses. Many customers praise the quality of editing and the professionalism of the staff, highlighting timely delivery and effective communication as key positives. However, concerns arise regarding inconsistent adherence to specific formatting requirements, missed deadlines, and a lack of responsiveness in certain cases. While some users report excellent experiences and recommend the service, others express frustration over errors and inadequate support. This feedback indicates a need for improved consistency in service delivery and better communication to enhance customer satisfaction.
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Trustworthy, reliable and an outstanding company. I love how they cater their clients as well as the services they offer. Truly recommended. I am extremely satisfied.
Improved and some good suggestions but it still contains some faults which I found (as a not native speaker).
Papertrue helped me finish my thesis. They took a lot of the last minute stress off and allowed me to enjoy the final few months of the process.
Thanks for the review. It was good and the service super fast! Thanks again! I highly recommend it!
My manuscript was a scientific paper, for a journal. The reviewer was careful not to change the words, which sometimes seem wrong, but in reality, they are appropriate for the sector.
PaperTrue edited my children's book manuscript. Their comments were very useful to go beyong simple grammar and pounctuation. It helped me to improve the story and the narration as well as dialogs.
We can't thank PaperTrue enough, they have proofread a number of documents for us now and have always done such a fantastic job. They also ensure that they complete their work in a timely manner, which is great for us, especially when we have tight deadlines to meet. The staff at PaperTrue are so helpful and lovely and they really do make the whole process a breeze - we'll definitely be back!
Lauren - Worldwide Printing Solutions
Excellent customer service. Every representative was on top of things, from their website "LIVE" representative, and customer service Representative via email, to the Editor, made sure any questions and concerns I had was addressed. They will walk you through the whole process if needed. They did with me. And as a first time customer, I was given a special first time discount. Editor provided me great feedback and suggestions. I recommend them and look forward to doing business with them again.
Great editing. Loved it. Would love to see just a little more wording or phrase options for flexibility as the author.
I was impressed and pleased with the entire process. From asking initial questions to the final revised product, the process was professionally executed. The editor made my paper more organized and concise. I have used other editing sites, and PaperTrue is the best I've experienced.
Got a A- on my paper. Thanks! They got my paper back to me before the deadline! How can you beat that?
It was fast, convenient and very thorough editing service. I will definitely use this service again.
Awesome. Amazin. Will definitely use again in the future you guys are great. Will reccomend you guys to all my friends. I really hope to use you again. I would always use this if i hd the choice
I have enjoyed your service.
I have noticed that the earliest editors where better.
To be fair, I have not use your services long enough so I'll have to see how it goes when after a while.
The service was very good and their comments are very valuable. They sent three documents, the original, track changes and final documents. So its easy for the user to finalize the texts without any hassle.
Excellent service always on time good suggestions from the editors very reliable. I use it very often and I'm happy with it.
The quality and promptness of their service is unquestionable!
They will carefully attend to all your editing requirements. All my research papers stood out thanks to them! They made sure my academic work was well-structured, clear, coherent, and free of error. They are extremely thorough. You will be amazed by the little mistakes they will find and correct.
I will continue to use their service, and highly recommend them to all graduate students, college professors and authors. I promise you... they will transform your manuscript or paper into a publishable book or article!
Not always at the same level, it depends on the editors themselves, I think there is no review teams on this website, so
Sometimes it is excellent, sometimes I ask for re editing!
I always use this site for corrections on my paper. They are very detailed and timely. I would recommend their service to anyone
It's very good proof reading for grammar and wording. It can be better if it can get more close to local language
From the business
PaperTrue: AI-driven Language Solutions for Your Writing, Editing, and Publishing Needs
Combining human expertise with cutting-edge AI, PaperTrue offers a suite of comprehensive, top-notch language solutions, including AI-assisted editing, proofreading, and publishing services. We empower people by improving the quality of written content. Our vision is to become a global AI-powered writing and editing Software as a Service (SaaS) provider, dedicated to building products that delight customers.
We aim to make language services efficient and affordable and ensure everyone has access to first-rate writing, editing, and publishing support. Our premium products skillfully bring the best of technology alongside human knowledge and experience to the forefront.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi Valerie,
Thank you for reviewing our service. We see that you have used our service in the past and we thank you for trusting us with your document again. Although we are disappointed to know that you did not feel that the experience was up to the mark. We value your feedback the most and we will do our best to make your experience better with us in the future to earn a 5-star rating from you.
Best Regards,
Team PaperTrue