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Pandora

3.5

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Pandora Reviews Summary

Pandora's reputation is mixed, with customers appreciating its diverse music selection and personalized stations, often noting the app's ease of use. However, significant complaints revolve around reliability issues, such as frequent interruptions and repetitive song choices, which detract from the listening experience. Customer service also faces criticism, particularly regarding difficulties in account management and unresponsive support channels. While some customers express satisfaction with the jewelry products and in-store experiences, concerns about product quality and return policies indicate a need for improvement. Overall, Pandora must address these service and reliability issues to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

value
23
shipping
11
returns
10

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GB
2 reviews
4 helpful votes
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Cool music tracks!
January 31, 2017

I was looking for a good music for a long time. I'm fed up with advertising on local radio. It's nice and I like it.

Date of experience: January 31, 2017
Utah
8 reviews
19 helpful votes
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Too many frozen streaming issues. This used to be a wonderful experience, but has been reduced to "over complication" by clueless developers. Just disappointing for the most part!

Hopefully, it won't go the way Spotify went.

Date of experience: January 26, 2017
California
1 review
0 helpful votes
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I like Pandora but one thing I don't like at all is that when it plays back music based on the artists or genres you choose they don't mix up the music enough. It played 3 blues songs in a row, followed by 3 sing-songwriter tunes, followed by 3 Celtic rock songs, followed by 3 power pop tracks. I would like them to mix it up more. Everything else is fine and it sounds real good using Chromcast audio played into my home theater system.

Date of experience: January 24, 2017
California
2 reviews
0 helpful votes
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Music
January 22, 2017

Awesome music, i used pandora whenever i can, walking my dog, using threadmill, listening to my favorite songs with my Bluetooth and at home.

Date of experience: January 21, 2017
Serbia
3 reviews
0 helpful votes
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Wow, I found a lot of great( New and Old) music on this site, it is playing non-stop on my phone :)

Date of experience: January 19, 2017
Arizona
2 reviews
3 helpful votes
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Love it
January 19, 2017

Pandora is a lovely service, great for my dog walks, too. Put in Lee Oscar and they got what I meant, all kinds of harmonica music.

Date of experience: January 18, 2017
Oklahoma
1 review
2 helpful votes
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I have paid for Pandora music for several years now with no problems and love the music. However the last year, they have charged my account twice in June and twice in October. In June I tried to contact them, which is impossible to do. I have submitted emails to Apple to straighten this out with no response. In December I started getting ads again. So I resubmitted my account info so they could continue charging my account, to which my account has never changed. After 3 times of this I gave up. Today, January 15, I received an email saying they had charged my account for this service, but I still continue to get ads. I have tried going through Apple to get this straightened out once again. I could not find anywhere that I could talk to someone or even submit an email to them. So I am done, and I hate that because I really enjoyed their music. I have cancelled my account and hopefully they will not be able to charge my account in the future.

Date of experience: January 15, 2017
Texas
5 reviews
42 helpful votes
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Great Music
January 14, 2017

Oldies but goodies or new punk rock you can find it on Pandora. If you like music you will like Pandora. Even make your own stations with your choices of music.

Date of experience: January 14, 2017
Pennsylvania
1 review
1 helpful vote
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Pandora sucks
January 8, 2017

Why would I invest in an upgrade for a station that is constantly shutting down and then explaining that it's their fault and please press reload. Aggravating.

Date of experience: January 8, 2017
C C.
GB
2 reviews
1 helpful vote
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Whilst queing to wait to be served two people walked past and started looking into the counter..When this staff member came to me I said "what's the point in queuing when people walk past and get served" she said "They were being served I replied "No they weren't they walked past me into the store" as to which she shouted "ok" in a very rude manor no apology either these staff members should be shown how to speak to regularly customers in a professional manner without being rude has they clearly cannot do it independently.

Date of experience: December 31, 2016
Maryland
10 reviews
2 helpful votes
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Awesome
December 18, 2016

I have the paid subscription. Love it, used almost all day everyday

Date of experience: December 17, 2016
California
4 reviews
1 helpful vote
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Love everything about Pandora. Every single song I like is on Pandora and then some. Love the concept of "radios" and the fact that when I "like" something I get more of the same.

Date of experience: December 17, 2016
California
1 review
0 helpful votes
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Pandora published 60's, 70's, 80's, 90's, 2000's Christmas station. Pandora kind of ruined the momentum of listening pleasure as these stations play for about 4-5 songs and the station becomes unplayable with an message "Station is currently unavailable"
Dang you Pandora!

Date of experience: December 15, 2016
GB
3 reviews
1 helpful vote
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Great!
December 14, 2016

Pandora is an amazing music player. I like how simple and interesting at the same time it is. I definitely recommend it and give it 5 stars!

Date of experience: December 13, 2016
GB
4 reviews
0 helpful votes
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Easy to use
December 9, 2016

If you want to use a great Music resource, then Pandora is highly recommended

Date of experience: December 9, 2016
Virginia
8 reviews
12 helpful votes
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All Day, Everyday!
December 8, 2016

Love listening to Pandora literally all day, everyday. Even use it on my Xbox. Thanks Pandora for the great service!

Date of experience: December 8, 2016
New Hampshire
20 reviews
16 helpful votes
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Pandora
December 8, 2016

Pandora is an awesome place to listen to music. Other times not so much, and Pandora takes several minutes to load.

Date of experience: December 6, 2016
New York
7 reviews
14 helpful votes
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Life
December 6, 2016

I love it! Music is the best escape from life and well sometimes the radio gets boring especially with adds and like me you just want to listen to a specific genre that NEVER plays on the radio. This is where Pandora comes in! It has such a vast selection of music to chose from! You actually pick what you want to listen to, literally ANYTHING!

Date of experience: December 5, 2016
Oklahoma
6 reviews
0 helpful votes
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Music
December 3, 2016

I love pandora and how you can mix your music with several different stations

Date of experience: December 2, 2016
Ohio
2 reviews
11 helpful votes
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LOVE LOVE PANDORA
December 1, 2016

I love everything about Pandora! They keep me entertained all day while I am at work!

Date of experience: November 29, 2016