Panda Express

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North Dakota
1 review
1 helpful vote
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Fargo Panda Express just Sucks!
October 23, 2020

Nice cashier but honey walnut shrimp had no walnuts. Orange chicken was bland and excessively fatty. Beijing beef had way to much spice. Won't be back

Date of experience: October 22, 2020
Kentucky
2 reviews
3 helpful votes
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Chicken FAT
October 21, 2020

We have visited our local Panda Express #2905 in Richmond Ky numerous times and have had quality food. Well the last two visits were disappointing as we had an excessive amount of rice so as not to have as much main corse. The meals we had today were Both the same for me and my wife and there was a lot of fat in the Kung PAO Chicken. And as last time a LOT of fried rice. We won't return.

Date of experience: October 21, 2020
Wisconsin
1 review
2 helpful votes
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Very disappointed
October 18, 2020

We used to be very good customers of FDL Panda, but not anymore. We went through the drive thru and were asked to pull ahead because they were busy. After 25min and seeing the other cars get there food and many people come out with food i went to see the problem. I got inside and she said its just done. I said I didnt want it anymore after that amount of time and I want a refund. They were refusing to give a refund and no supervisor was on. I finally got my money and then the girl told me never to come back to their store. What the heck, we are trying to support our local business and this is how we get treated. Because of that employee, they will never see our family there again. She took the receipt so I don't have that proof.

Date of experience: October 17, 2020
Texas
1 review
7 helpful votes
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Serving portion reduced drastically
October 9, 2020

This was one of my favorite places. Not any more after last nights visit.
Their serving portions were so reduced we both were hungry after the meal.
Any food place who are stingy on their servings will go down soon.
Will never visit Panda. Will look for other chinese food

Date of experience: October 9, 2020
Illinois
1 review
8 helpful votes
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This is a joke!
October 2, 2020

Panda express website and codes never work! They give you smaller portions instead of saying they do not have enough to fill the order. I cannot stand going there but my son is ill and has lost so much weight. We don't know what is wrong and this is what he can get down for now
This is the bigger plate and its suppose to have 3 entrees. It barely has one

Date of experience: October 2, 2020
Texas
1 review
3 helpful votes
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Sucks
September 18, 2020

Ordered from there in the past. Then Ordered today a meal containing 3 meats and shrimp and got nothing but noodle and a few veggies I called them they said they would call be back and Re-deliver the meal but never got anything nor a call back. Will never order from them again.

Worst of the worse. Suppose to be beef, chicken, pork and shrimp. I got nothing but noodles and a few veggies. Will never buyt there again
Date of experience: September 17, 2020
California
1 review
2 helpful votes
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I love there food
September 17, 2020

I got to get lunch Workers so nice and store super clean restrooms so fresh smells and amazing food and Cervez

Date of experience: September 16, 2020
Indiana
1 review
1 helpful vote
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Saw the ad in Panda Express asking people to join the team.
When interviewed, after two days. Denied.
Reason lack of experience.
Now I have five years of experience as crew in Mcdonalds.
And five years of experience as shift manager in McDonald's and still continuing as full time.
So what experience they need to join as a part time crew in Panda Express in Bolingbrook Illinois.
Every one first joins as part time and then if they like to continue they leave the other full time job. No one leaves a well set full time job.

Date of experience: September 3, 2020
Texas
1 review
3 helpful votes
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DONT ORDER from this company
August 12, 2020

Ordered beef and broccoli and got 90% broccoli. No juice and rice is dry. Paid a lot of money for vegetables

Date of experience: August 12, 2020
California
1 review
2 helpful votes
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I used a buy 1 bowl get 1 bowl free coupon. The cashier didnt put the code in and charged 17 dollars. I mentioned she forgot the code and she got the manager. The manager refused to refund the price of the 2nd bowl or cancel the order and re-ring up the transaction. Instead she said keep the coupon and use it next time. She handed us a second coupon. The manager stated it was too complicated to refund the money and didnt know how to do it. Instead she said sorry, use the coupon next time and have a nice day. That was very rude. She refused to do her job and made me feel like these coupons are a scam to lure in customers. Never will I go there again.

Date of experience: July 31, 2020
Idaho
1 review
3 helpful votes
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Less for more
July 30, 2020

We have been customers of Panda Express Nampa for 5 years. The portions and quality have been getting worse and worse. This evening the orange chicken pieces were so small and the what used to serve two barely served one. We paid $21.00 for a bowl and a box with two sides. We will not be back. We were very disappointed.

Date of experience: July 29, 2020
Arkansas
1 review
4 helpful votes
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Panda's manager bad customer service
July 22, 2020

I ordered 2 beef and broccoli bowls through the drive-thru and I got home all I received was 2 pieces of beef so I called to complain to the manage and he said" I'm sorry you were disappointed"... I paid $15 for 2 pieces of beef... I'm so disappointed

Date of experience: July 22, 2020
Illinois
1 review
1 helpful vote
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AWESOME customer service!
July 15, 2020

The vegetable fried rice and Lo Mein (my usual favorite at other places) did not have ANY flavor! So disappointed with those items! The veggie spring roll was good. The orange, teriyaki and kung pao chicken were good and very favorable! Our first and last visit, went out way to try this! At least the girl who brought out our order double-checked everything. Employees, you get 5 stars for outstanding service... the rice and lo mein a Zero! At least the main part of the meal had lots of flavor!
Just wish I had read the reviews first!

Date of experience: July 14, 2020
Virginia
1 review
2 helpful votes
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Food
July 4, 2020

Y'all got that nasty $#*! cat and dog it tast like $#*! and I see blood behind the trash can and it taste like it will kill me

Date of experience: July 4, 2020
Texas
1 review
4 helpful votes
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Beware! Scam!
July 2, 2020

Beware of ordering gift cards online from Panda Express. They say they ship in 3-5 days, but when you call asking where your card is, they tell you it takes 15 days. On day 15 they say to call back for a refund, but when you do, they won't give you one. They direct you back to the website contact form, which will not submit.

Date of experience: July 2, 2020
Florida
1 review
1 helpful vote
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Lousy Broccoli Beef
June 14, 2020

Don't order from them and expect quality Broccoli Beef, not worth eating I won't order from them again, yes the commercial makes you want to order but I guess if your not toooo desperate for good Chinese you can tolerate it!

Date of experience: June 13, 2020
Florida
1 review
3 helpful votes
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Worst food ever!
June 11, 2020

I have never written a review before but I can tell you that this was THE MOST DISGUSTING food my husband and I have ever eaten! It had no flavor and the parts that did tasted like some kind of funky oily flavor. YUCK! I will never eat there again. Please don't waste your hard earned money here.

Date of experience: June 11, 2020
Alaska
2 reviews
11 helpful votes
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Hot & Sour Soup - Horrific!
June 4, 2020

If you know what Hot & Sour soup is supposed to taste like, don't order it here, they have not clue. Was horrible. It has green vegetables, cabbage, carrots, no black mushrooms, in fact, no mushrooms at all, no lily flavor. It wasn't HOT (spicy) nor was it SOUR - tasted like a bad chicken soup.

Date of experience: June 4, 2020
Georgia
1 review
4 helpful votes
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What happened to the food
May 15, 2020

If you have been to Panda Express lately you should realize the take out containers are smaller. A lot smaller. The amount of food you get is also much smaller. The only thing that didn't go down was the price. I use to like the food but if that is how they treat their customers, I'll eat somewhere else.

Date of experience: May 15, 2020
Texas
1 review
2 helpful votes
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Don't waste your money and Time here
April 20, 2020

My purpose of this feedback is to let customers and PANDA management know that I am VERY upset with a family order I made on Friday 04/17/2020 at the Coral Springs location. There was a promotion of family meal that feeds 4-6 people for $20. The first time I bought this package was 04/11/2020, where the food came in the typical red boxes. We really enjoyed it and it really feed 4 people. This was the MAIN reason we ordered again on 04/17 and unfortunately it was not the same. First, instead of these typical red boxes, my food was served in little black boxes (which is smaller than the red ones). Second, the same people that ate the previous order were the same people who ate this time, and it didn't feed us at all. It was definitely short and NOT enough for four people.
I am kindly called and requested least a credit because I don't think it is fair to provide less food for the same amount of money. THAT IS NOT CONSIDERED A PROMOTION. The assistant manager mentioned there is nothing to do which is awful. PANDA TEAM: Please don't rob money to customers.

Date of experience: April 20, 2020