On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Went today at the Tigard Panda Express restaurant & their noodles tasted burned. I thought it was just me, however my daughter also expressed how awful their Noodles tasted. We could smell and taste the burned on it. I went back to the counter & a man by the name of Brandon assistant me. He seemed bothered for what I had told him. Did replace my food but but as I asked him to please put sauce over my teriyaki he made a remark, the sauce isn't burned. I told him again, it was the noodles not the chicken or sauce. When they replaced my daughters meal, again it had that burned smell. I told him again. He grabs it in a rude way, showing his frustration & tosses it in the garbage. He went back to make a new set of noodles for my daughters meal. Even though this last time the smell still had it, it wasn't as bad. But I'm thinking whatever they use to cook their meals in is old & used many times that they need to clean or replace their oil or stuff. Brandon looked upset at the fact I addressed the concerns on how the food smelled & tasted, since we were doing dine in, he goes to my table & grabs out food to throw it away and walks away still looking frustrated. At the moment I asked for his name, his attitude changed. No receipt given to us, as their excuse, they were out of paper. Definitely not going back to this restaurant.
The Manger in Valencia CA was very Ruth to me because I asked her I will wait for fresh Chaw Mae. She ask me to wait outside. She want to serve me the older ChaMae even the fresh was already made. I asked her her name she said she does not have to give it to me. I just walked out the restaurant.
Dont waste your money here! Food is disgusting - go to Pei Wei across the street and have a good meal
Kinda a bunch of bull $#*! that I have to spend 20 minutes waiting on food, BECAUSE THE PEOPLE IN LINE BEHIND ME, ordered the same dish that I did, and because their order was smaller, EVEN THOUGHHHH, my order could have been filled, I'm waiting on the one thing I ordered, that was put in 3 drive through orders and the people behind me... Bunch of bull $#*!..
I tried the newly advertised steak and shrimp dish. I had the bowl which costs a little over 8 dollars.
There was 3 shrimp in the dish and the steak was well done and very tough. They added potatoes as
Filler. Who ever thought that they would add potatoes in with rice or noodles.
To recap: Tiny portions, Potatoes in rice, really? Steak (Not prime) was overcooked and very tough.
Vegetables, very mediocre at best. Do not purchase this meal. Location: Sugar Mills Mall Lawrenceville GA.
I just ordered the green pea chicken bowl with white rice and I got mostly rice and very little chicken and it definitely did not look like it did in the photograph. Their photographs.are terribly misleading. So the next time you ordered don't expect to get what you see online because it ain't going to happen
Pedí la comida online para poder avanzar me indico que iba a estar para las 11:46pm llegue a esa hora para recogerla y me la entregaron 19 minutos después por reloj. Se que son muchas ordenes pero porque no ponen más personal y eso que la comida ya esta hecha. Esto me paso en Panda Express PR#1 & San Francisco Sein ST PX, Puerto Rico.
I don't usually waste my time in writing a bad review, but today I just got to the boiling point, don't know if within the store managers get rewarded for saving the corporation money in giving to customers less portions, you as a consumer pay for a full order and you end up getting 1/2 portion, and this happened to me not only in one particular location but several locations throughout TExas. So I'm done with this company, But quick solution I'll stop consuming from Panda Express.
Delivery service is awful, used to use these quote alot but now won't deliver to DSO from Mirdif. I have pointed this problem they have countless times. They come up with lame reasons how to get round it but none work. They need to put DSO on their website but they won't so use someone else now. THEY DON'T CARE!
The employees are rude to me to me not nice at all. The food has no taste. I had to wait 20 minutes to get my egg rolls and tasted horrible.
Panda Store#2233
I went to this panda express in Charleston, which is drive thu only. I order two Pates with Two different side, they do not tell your total until you approach the window, okay "I said" So I get my plates and go, Check the plates and it was nothing I ordered. The Drive-thu was about a good 6 cars ahead. The point is, you don't have an option to tell them that the food, We ordered is incorrect because now, we have to get back into the drive-thu line and wait again just to tell them... and for $18.93 the portion of food is just not worth it. POINTLESS TRIP, ( I live 30 mints away for this store#2233}. My family & extended family, friends as well, have been a cheerleader for this franchise for a good 10 years all over in some states, where ever was a panda express, I was there, on military bases to just being in the neighborhood. Drive-thu only is not fair to your loyal customer... Just Saying by a Painful Goodbye
Simple confusion at the drive through window, and comments from an attendant led to angry words exchanged.
The attendant could hear both myself and the passenger conversing about the order and continually kept trying to respond to the both of us.
If she could not discern the difference between our voices I completely understand. However the asinine attitude she took has guaranteed I will never be eating at panda again.
It is far more convenient to cook a better or even worse product to enjoy, than it is to deal with a drive through attendant who can't slow down and listen to those ordering.
Went to panda express tonight for dinner only to find out that their menu had changed.
Also their prices went up 100% same price for a container half the size of the old ones.
No Chicken egg rolls and Who no what else was missing from their usually wide variety of food to choose from.
I think the managers must be spending the money for running the restraunt gabbling or who knows.
This is a fairly new panda express #0596@ 9795 W. Charleston Blvd. Las Vegas Nv. *******
Sincerely confused in Las Vegas
. On Sunday May 2,2021 me and my wife ordered carry out. The order was 2 fried rice, 2 shrimps honey walnut, kung pao chicken and teriaki chicken. A couple of hours after eating at our home we both fell severely ill but she was far worse than me. (I learned later from a doctor that this is because I am on a medication that helped) That was the only food we ate together that day. She couldn't sleep that night. On Monday we went to immediate care center and the doctor said this is food poisoning. The severity of the food poisoning caused my wife terrible suffering and a high medical bill. She couldn't eat for 2 days. I called panda express and told them what happened. They said somebody from corporate will get back to me, but nobody called, looks like they careless. I have conferred with my lawyer and he is working on my case.
Panda is no longer for the customer they will not let anyone in because they don't want to clean the place up the people are rude and I will not be going anymore
I got food poisoning from the Panda Express on 4898 San Felipe Rd San Jose CA *******. I will not ever eat at that restaurant and any other Panda Express and I don't think anyone else should either. They all should be closed for ever.
Oder the sweet and sour chicken very spicy.My grandson enjoys this dish but very spicy for him.
The chow main didn't have any flavor and dry.
The honey chicken and the orange chicken no flavor, you couldn't distinguish one from the other.
A small suggestion don't put the same spicy flower on all your dishes.
It's like frozen chicken with different sauces!
Like really? I'm in a tiny $#*! town in Utah and they just won't open the dining room. Everyone is vaccinated. Stop virtue signaling and grow some balls. Smh
Just ordered for delivery at Nostrand Ave Brooklyn location. Very Small portions, cold food, no condiments. $25 wasted. Won't be ordering for delivery from there again!
The food was horrible and tasteless, the only good thing was the fortune cookie, no flavor! Everything dried and salty. I will not buy again at Panda Express