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Panash has a rating of 3.7 stars from 558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Panash most frequently mention customer service, good quality and shopping experience. Panash ranks 4th among Indian Clothing sites.
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All good shopping
Shipping was good and on-time delivery
Great measurement system, with very clear pictures and instructions
Ensuring accurate measurements is crucial for a satisfying shopping experience, and we're pleased that our system met your expectations.
Definitely recommend. Good quality and great service
Thank you for sharing your thoughts with us! Recommendations are one of the best compliments we can receive, and we're grateful that you would recommend us to others.
I have purchased 5 items, they were supposed to arrive by Aug 5,2023, nothing has arrived. I was contacted that one of my product that I wanted is no longer available and that they can give me a replacement product, I have said sure and the second arrival date was set to Aug 16,2023, I still haven't received my products. On top of that shopping and handling was supposed to be free, they shipped my product through DHL and never mentioned that Duty could be something I might be responsible for, anyways I paid the duties and I am still waiting and hoping to receive the product. If I don't get it by the end of the week I will have to file a complaint to see if I can get my money back as it's almost close to a thousand dollar that I have spent so far. Also their communication method is very slow and they hardly want to take any responsibility. I am just not happy with their service and I will not use any of their services ever again. I have no idea what the product will be like if I do receive it.
We understand that your experience has fallen far short of our standards, and for that, we're genuinely sorry. We are actively working on improving our processes and communication to prevent such issues in the future. If there's anything we can do to rectify the situation or if you have any further questions or concerns, please don't hesitate to contact us directly.
Thank you for being a valued customer and for sharing your positive feedback with us. Choosing us based on Google reviews is wonderful to hear. We take pride in providing products and services that meet or exceed the expectations of our customers.
Very nice and delivery on time, with great quality product.
Your choice to shop with us based on verified customer feedback is greatly appreciated. We understand the importance of trust and assurance when making purchases, and we're committed to maintaining the high standards that have earned us the trust of our customers.
Panash has the most unique n a wide variety of styles. My dress got to me in time and was immaculately stitched and packed.
That's wonderful to hear! Panash India is known for its incredibly unique and diverse range of styles. We're thrilled that your dress reached you on time and was expertly tailored and packaged.
Easy shopping. Good option to get dress with your size by giving them exact measurements.
Providing a user-friendly and straightforward shopping experience is important, and we're pleased that you had a positive experience.
We had order 4 expensive sarees, all good. Except for 1 of the blouse, the stiching was very tight and not as per th emeasurement. Can you please help rectify this issue.
-Varsha
We constantly strive to offer competitive pricing while maintaining the highest quality standards for our products. We are committed to offering the best value for your money and will continue to explore ways to provide special offers, discounts, and promotions to make our products more accessible to our valued customers like you.
I am quite pleased w Panash India. I had a wedding to attend and they delivered the customized product very quickly. The only reason I am giving 4/5 stars vs. 5/5 stars is because the garment I ordered has a few tiny pen marks.
We apologize for the inconvenience caused by the few tiny pen marks on the garment you received. This is certainly not the level of quality we strive to deliver to our valued customers. We will investigate this matter further to understand how this happened and take the necessary steps to prevent such occurrences in the future. Thank you for your honest feedback. We hope to have the opportunity to serve you again and provide you with a flawless experience.
Needed an outfit for a wedding. Reached out after 20 days about the status of the order and only then found out from Panash that they would not be able to fulfill the order. Poor customer management and poor service.
We are deeply sorry for the trouble you had with your recent order. Waiting for 20 days without any updates is unacceptable, and we understand how important it was for you to have the outfit for the wedding. Please know that this is not indicative of our usual service standards, and we are conducting a thorough investigation to understand the root cause and prevent such situations in the future. Thank you for bringing this to our attention, and we hope to serve you with a better experience in the future.
I got my Bridal Lehenga Choli to wear as a wedding guest and I was shocked when I opened the package! Absolutely stunning work and very high quality!
Providing beautiful and well-crafted Indian ethnic wear is what we strive for. We're delighted that you chose Panash India from a random internet search and that we could exceed your expectations with your Bridal Lehenga Choli order. If there's anything else we can assist you with or if you have any future inquiries, please don't hesitate to reach out.
I have an eye for detail and needed an outfit to attend an Indian wedding in less than 3 weeks. I was super stressed and should not have been! I am impressed by the beauty and quality of my palazzo suit perfectly tailored to fit my chest and height. Customer service was prompt and polite in replying to my questions. Best of all I received the suit right on time via express shipping. Thank you Panash!
We're honored that you chose us to find the perfect ethnic outfit for the Indian wedding you'll be attending. Our goal is to offer a diverse range of quality products that cater to our customers' needs and occasions.
I love the customer service, they are fast, friendly and quick to get back to you. Thank you so much!
Providing fast, friendly, and responsive customer service is a priority for us, and we're delighted that we could assist you promptly.
Good quality material. I had a pleasant experience. The customer service was also good. I got my order quickly
We're glad to hear that your experience with us was fast and easy. Thank you for your feedback! We strive to provide a seamless and efficient process for our customers.
I requested my package to be shipped to me within a week to meet my deadline and they were able to fulfill this for me. On top of this, their clothing is amazing quality, fit perfectly and was overall one of my favourite desi outfits to date!
We're honored to be one of your favorite desi outfits to date! We take pride in providing amazing quality clothing that fits perfectly and makes you feel great. We appreciate your support and are glad that you found us through our Instagram.
It would nice if you have custom measurements for men's attire
Thank you for your feedback! We appreciate your suggestion regarding custom measurements for men's attire. We're constantly looking for ways to improve our offerings and meet our customers' needs. Your satisfaction is important to us, and we'll take your input into consideration as we continue to enhance our services.
Those of the garments I ordered and received are handsome, but I've been waiting quite a while for the last. I'm not sure how all three garments were not shipped at the same time.
We're glad to hear that you found the garments ordered to be beautiful. We apologize for the delay in the delivery of the last garment. Sometimes, items may be shipped separately due to availability or logistical reasons.
Bought a lengha and some jewelry for a wedding. The shopping & ordering process were easy. However, the measuring was a little challenge and the top came to me too large and the armholes barely fit my arms. I'll have to have it altered before wearing it. The jewelry was ok - one item doesn't hang well and looks awkward because of it. Don't think I can wear it. The others are ok.
We're glad to hear that you found our store to be a good option for Indian clothes and that the shopping and ordering process were easy for you. We're sorry to hear about the challenges you faced with measurement and the issue with one of the jewelry sets. We appreciate your feedback and will take it into consideration for future improvements. If you have any further concerns or questions, please feel free to reach out to us.
We're thrilled to hear that your delivery arrived quickly, even before the expected timeframe! Thank you for sharing your positive experience with us.
Answer: I have similar experience. They don't have anyone as a customer service representative may be. I regret everyday that i placed order. I lose 10000 rs due to these people.
Answer: Not certain even it will shipped you. Forget your payment. And choose your old apps viz amazon, flipkart, myntra etc
Answer: I have order 25 days back and don't hear anything yet. Every time I send them message, same answer I received, 4-5 days we will ship and then deliver.
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Thank you for your concise feedback! We're delighted to hear that you had a positive shopping experience with us.