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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
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To be fair the color hasn't been produced for years. It was close, but not perfect. I did expect a clear coat to come with it and that may be the difference maker - I don't know.
Got the package with paint and instructions that was helpful. The color didn't match a little the color of my car's roof, however I didn't know the id of the roof color it's different from the body color. So if you have a blue mini cooper with the white roof — this is not alpine white color
Great seller, fast shipping. The color I ordered matched the paint of
My car perfect.
After ordering touch-up paint from Lexus I was still waiting for it a month later. If they'd told me upfront it would take that long I wouldn't have ordered in the first place. Paint Scratch was recommended by a friend who restores cars. Easy ordering, fair price and fast shipping. The color match is great especially considering my car is a 2012. Will absolutely order from this company again.
I have only painted the test sheet so far, as soon as I apply the paint to the RV I will let u know how it looks/did.
Finding the paint I needed was easy. Actually ordering it was annoying. Everything else went well. I've ordered paint for my motorcycle before and am satisfied with the product.
Great service, fast service, paint match great. Fair price.
The paint was great. Someone had painted the car. So it didn't match. I will use you on my next car. Tks. Ken
Used Paint Scratch metallic custom mixed spray cans paint on a hood panel with excellent coverage and texture over the surface. Metallic paint can be very unforgiving out of a spray can, sputtering pigmentation dots on the panel being sprayed and thus ruining the paint job. No such issues with Paint Scratch custom mixed metallic paint spray cans. Paint sprayed strong and evenly till the last drop of paint in the can. Shipping time was faster than expected.
Very easy site to use, I have used it several times in the past few years. Great products, quick delivery.
I was hoping that the paint would be a little bit better match, but the bumper I touched up is better than it was. The mirror matches better because it isn't right next to old paint.
Easy to order, quick response, great color match! Could not be happier! Great job paintscratch
It took a lot more coats than I thought. Once I adjusted the distance from the can to metal it went great! Color match excellent! Ordered the more cans. Have not put clear coat on yet. Love made in the USA!
This service was extremely professional.the product came quickly and the instruction sheet was great
The touch up paint arrived on time and I was truly amazed at what a perfect match is for my 40 year old original factory paint! I am seriously impressed
Great service. Great quality. Order was complete. What else can I say?
The red paint was a good match while the green not so much but it was what I ordered
Very fast delivery and accurate paint mix. They checked to make sure that I got my delivery.
Did exactly what I needed after getting hit by a deer, easy to use and have enough left over.
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

