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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
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The Carmine Red poly touch up paint was an absolutely perfect match on my 1978 Firebird Esprit. The paint that we reprayed the car with in 2011 had dried up, so I spent some time finding a company that offered a matching touch up paint. I am very happy because this was an absolutely perfect match. You cannot tell that I did any touch up this product and the clear coat.
My experience with Paint Scratch has always been very good. Their service is very good and they provide a quality product.
The paint pen is perfect for small chips in paint. The color matched great, too!
Arrived quickly. Have not painted yet but have gotten touch up paint from them before so am confident the color will be correct.
Paint scratch made it incredibly easy to find the paint I needed and got it to me quickly. I would highly recommend this website and have already told a few others about it!
Contacted paint scratch about a paint code not on their website and when i provided the info they were able to supply me with the exact paint color per the code. The service was great and prompt. Unfortunately the code i asked for may be the wrong code due to the color being just a bit off or due to the age of the old part on my RV. This is my fault. Their service is great and would use them again once i determine what the actual paint code is for my RV.
The paint was a great match, and the colors were right on, the only problem I had was the spray can nozzles, 2 of them were bad and I had to use ones from the other for them to work. I had to waste some of the paint to flush the other color out before using the new one.
Easy to use and fast.
Could not wait weeks for the OEM paint.
Gets the areas filled with paint and looks good enough for daily driver.
Used it on a 1981 trans am primer it sanded it finished coated it wet sanded it cleared it it was in the t top area looked great WOULD USE IT AGAIN
Repeat customer, have always been satisfied with the product and delivery time.
Very simple to order, and a perfect color match,
Looks a lot better
Been too cold but the they stay on top of correspondence; good customer service
Very easily navigated site. Products came quickly, as ordered. Great service.
I give this 4 out of 5 stars because the paint is very close to if not an exact color match. However, the clearcoat did not match the gloss of my car, so I had to buy a different one. Paint was straightforward to work with and the finished product turned out great!
I have a 2012 Fiat, color I ordered was perfect, it went on easily with no drips.
Easy to purchase, the company provides excellent guidance on how to use their product and mistakes to avoid. Looking forward to removing my car's blemishes.
Since no phone number is available, I found it difficult to confirm the accuracy of one of my paint selections. It would have been so much easier to speak with a real live person.
Have not tried the product yet but service and communication was good
Perfect! Great service. Kept well informed during the entire process. Color match was spot on. Thank you.
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

