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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
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Ordered paint on April 25th, received May 16th. Paint match appears to be very good, price was very reasonable as well. Website was very well set up as well. Shipping was below standard, which prevented me from giving a five star rating.
So far so good, the color appears to be a direct match with my 2023 Lund Boat.
Very happy, and great paint products, very easy to use and follow instructions
I was delighted to find a supplier for a unique paint color. I placed my order and the arrival date was perfect for my schedule. I will definitely use PaintScratch again.
A quick and easy solution to what could have been a difficult and more expensive problem. Thank You!
No phone calls, ridiculous and email took 20 tries to get sent. Response was be patient. SAD
I'm satisfied with the product. It works well. But I did take a little extra time to receive it. Just Transportation issues other than that high ranking
The on-line site was easy to use and allowed me to choose the exact paint for my vehicle with options for choice of brush, pen or spray. The product matched perfectly and was easy to use. The only drawback was that it took time to receive the order, which was acceptable since I did not need the product right away. I would recommend this vendor for auto paint.
Fast service and a perfect paint match. Would recommend them to anyone looking for fast delivery and matching paint
Color match was perfect. Order processing and shipping was fast
I ordered my paint from the factory paint code on a 30 year old jeep and it matched just about perfectly. Order was processed and delivered quickly as well
I received my items in good condition. I haven't had the chance to use them.
Easy to use website. I had no problem finding what I needed
The product purchase process was a good experience. The product arrived within a few days. I have not yet applied the paint product to the Lexus because I have been traveling. I will apply everything later in the month.
Products are very good. However it took way too long to receive them.
Order arrived quicker than expected paint was a perfect match a pleasure doing business
Being a repeat customer says it all 5 🌟
I have ordered spry paint and touch up pens, they work and match perfectly!
Very easy. I have purchased paint paint previously for another truck, and it matched perfectly!
The site has lots of info to make sure you get the right color! It's perfect. Very happy with shipping time and the additional info for doing the repairs. Haven't used it yet, but it had a nice paintbrush in the bottle and is a very smooth formula. I expect no problems and would recommend PaintScratch!
Extra info to make sure the paint color is a perfect match is greatly appreciated! My husband will be so impressed when the nicks are covered up :)
I ordered the Winnebago color code which was a gray but received a color that said was gray but was more of a tan and not close to what I needed or even what appeared on their sample color. I went ahead and got a rust oleum touch up paint from local auto parts store and matched much better.
It matched so well I made another order matching other colors on my motorhome
Haven't received it yet but color looks good and it was easy to order
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

