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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
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7,819 reviews

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Wisconsin
1 review
0 helpful votes
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Great website and product.
May 26, 2025
Updated review

Ordered paint on April 25th, received May 16th. Paint match appears to be very good, price was very reasonable as well. Website was very well set up as well. Shipping was below standard, which prevented me from giving a five star rating.

Date of experience: May 16, 2025

So far so good, the color appears to be a direct match...
May 5, 2025
Previous review

So far so good, the color appears to be a direct match with my 2023 Lund Boat.

Date of experience: April 24, 2025
California
1 review
0 helpful votes
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Great products
May 26, 2025

Very happy, and great paint products, very easy to use and follow instructions

Date of experience: May 16, 2025
New York
1 review
0 helpful votes
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Excellent service and product.
May 26, 2025
Updated review

I was delighted to find a supplier for a unique paint color. I placed my order and the arrival date was perfect for my schedule. I will definitely use PaintScratch again.

Date of experience: May 16, 2025

A quick and easy solution to what could have been a...
May 5, 2025
Previous review

A quick and easy solution to what could have been a difficult and more expensive problem. Thank You!

Date of experience: April 25, 2025
Iowa
1 review
0 helpful votes
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Poor customer service
May 26, 2025

No phone calls, ridiculous and email took 20 tries to get sent. Response was be patient. SAD

Date of experience: May 15, 2025
California
1 review
0 helpful votes
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Took a while
May 25, 2025

I'm satisfied with the product. It works well. But I did take a little extra time to receive it. Just Transportation issues other than that high ranking

Date of experience: May 15, 2025
California
1 review
0 helpful votes
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Excellent Quality
May 25, 2025
Updated review

The on-line site was easy to use and allowed me to choose the exact paint for my vehicle with options for choice of brush, pen or spray. The product matched perfectly and was easy to use. The only drawback was that it took time to receive the order, which was acceptable since I did not need the product right away. I would recommend this vendor for auto paint.

Date of experience: May 15, 2025

Easy
May 1, 2025
Previous review

Easy. You have my color. Thank you.

Date of experience: April 21, 2025
California
1 review
0 helpful votes
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Satisfied customer
May 25, 2025

Fast service and a perfect paint match. Would recommend them to anyone looking for fast delivery and matching paint

Date of experience: May 14, 2025
Nevada
1 review
0 helpful votes
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Excellent experience
May 25, 2025
Updated review

Color match was perfect. Order processing and shipping was fast

Date of experience: May 14, 2025

Paint matched
November 1, 2024
Previous review

I ordered my paint from the factory paint code on a 30 year old jeep and it matched just about perfectly. Order was processed and delivered quickly as well

Date of experience: October 21, 2024
Arizona
4 reviews
0 helpful votes
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Everything Good
May 24, 2025
Updated review

I received my items in good condition. I haven't had the chance to use them.

Date of experience: May 14, 2025

Easy to use website
April 13, 2025
Previous review

Easy to use website. I had no problem finding what I needed

Date of experience: April 3, 2025
Illinois
1 review
0 helpful votes
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Good
May 24, 2025

Exactly was what is was described. Must follow instructions on the paint itself to get better results

Date of experience: May 14, 2025
California
1 review
0 helpful votes
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So far so good
May 24, 2025

The product purchase process was a good experience. The product arrived within a few days. I have not yet applied the paint product to the Lexus because I have been traveling. I will apply everything later in the month.

Date of experience: May 14, 2025
California
1 review
0 helpful votes
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Great match
May 24, 2025

Color was spot on I would definitely buy again as a service was great.

Date of experience: May 14, 2025
Idaho
1 review
0 helpful votes
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Great service
May 24, 2025

Very impressed with this company! Gave good instructions on how to use!

Date of experience: May 14, 2025
New York
1 review
0 helpful votes
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Looks great
May 24, 2025
Updated review

Products are very good. However it took way too long to receive them.

Date of experience: May 14, 2025

Easy peazyb
April 26, 2025
Previous review

Easy peazyb

Date of experience: April 16, 2025
New York
1 review
0 helpful votes
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Na
May 24, 2025

Na……………………………………………………………………………………………………………………………,.

Date of experience: May 13, 2025
Ohio
1 review
0 helpful votes
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Order arrived quicker than expected paint was a perfect match a pleasure doing business

Date of experience: May 13, 2025

Being a repeat customer says it all 5 🌟
May 1, 2025
Previous review

Being a repeat customer says it all 5 🌟

Date of experience: April 21, 2025
California
1 review
0 helpful votes
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Touch ups
May 24, 2025
Updated review

I have ordered spry paint and touch up pens, they work and match perfectly!

Date of experience: May 13, 2025

Very easy
May 2, 2025
Previous review

Very easy. I have purchased paint paint previously for another truck, and it matched perfectly!

Date of experience: April 22, 2025
Washington
1 review
0 helpful votes
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Easy to get the correct color
May 23, 2025
Updated review

The site has lots of info to make sure you get the right color! It's perfect. Very happy with shipping time and the additional info for doing the repairs. Haven't used it yet, but it had a nice paintbrush in the bottle and is a very smooth formula. I expect no problems and would recommend PaintScratch!

Date of experience: May 13, 2025

Extra info to make sure the paint color is a perfect...
May 2, 2025
Previous review

Extra info to make sure the paint color is a perfect match is greatly appreciated! My husband will be so impressed when the nicks are covered up :)

Date of experience: April 22, 2025
Illinois
1 review
0 helpful votes
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Not right color
May 23, 2025

I ordered the Winnebago color code which was a gray but received a color that said was gray but was more of a tan and not close to what I needed or even what appeared on their sample color. I went ahead and got a rust oleum touch up paint from local auto parts store and matched much better.

Date of experience: May 13, 2025
Texas
1 review
0 helpful votes
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Color matched well.
May 23, 2025
Updated review

It matched so well I made another order matching other colors on my motorhome

Date of experience: May 15, 2025

Haven't received it yet but color looks good and it...
May 4, 2025
Previous review

Haven't received it yet but color looks good and it was easy to order

Date of experience: April 24, 2025