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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

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7,789 reviews

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1 review
0 helpful votes
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Angry
June 1, 2025

I took a day off. I prepared the roof of my car and the pressure in the base tank was only enough for a small amount of painting on one spot on the roof of my car. I'll have to leave the car until this problem is resolved. To say I'm angry is to say nothing.

Date of experience: May 22, 2025
New Jersey
1 review
0 helpful votes
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Excellence Again
June 1, 2025

I have a 1961 Studebaker painted with a GM White (a 1998 color). I painted the car in 2006 and it stays inside in very good condition. Paint Scratch has matched my touch up needs twice now with absolutely prefect results. My only suggestion to Paint Scratch would be let the customer search by paint code and or vehicle... not just vehicle. I happen to know the type of vehicle my GM color originally was used on but I suspect a lot of old car folks know their codes but not the application. Great company to do business with!

Date of experience: May 22, 2025
Pennsylvania
1 review
0 helpful votes
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Great experience.
June 1, 2025
Updated review

Great experience. The paint I ordered matches great. Thank you.

Date of experience: May 22, 2025

Paint matches great
January 7, 2025
Previous review

Great paint. Matches great. Would recommend the company to family and friends

Date of experience: December 28, 2024
Georgia
1 review
0 helpful votes
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Not used yet
May 31, 2025

Got the paint but have not used it yet I'm going use it to paint a wheel scheme for my 64 Pontiac

Date of experience: May 21, 2025
North Carolina
2 reviews
0 helpful votes
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1985 Color Matched Perfectly!
May 31, 2025

Color was perfect match.
Delivery reasonable 10 day for custom color.
Price is a bit high and I considered giving a 4 star rating,
But you get what you pay for and excellent follow up customer service
Pushed me to a 5 star.

Date of experience: May 21, 2025
Pennsylvania
1 review
0 helpful votes
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Perfect match! Awesome product
May 31, 2025

Perfect match to factory porsche paint. Thank u! Would order from them again!

Date of experience: May 21, 2025
Texas
1 review
0 helpful votes
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Perfect match
May 31, 2025

Another company couldn't match with 2 tries. Paint scratch matched perfectly! Twilight turquoise on a ' 56 Chevy.

Date of experience: May 21, 2025
Oklahoma
1 review
0 helpful votes
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I ordered the product and then it arrived.
May 30, 2025
Updated review

I ordered the product and then it arrived. Haven't used it yet.

Date of experience: May 20, 2025

Made my order and I assume I will get it
May 6, 2025
Previous review

Made my order and I assume I will get it. Easy Peasy.

Date of experience: April 25, 2025
Virginia
1 review
0 helpful votes
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Touch up paint
May 30, 2025

Had to wait a while to receive the paint.
Application was as expected. Color match is good.

Date of experience: May 20, 2025
Massachusetts
1 review
0 helpful votes
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Great Follow-up
May 30, 2025

Shipping was significantly delayed through the USPS. PaintScratch proactively reached out by email to check on delivery status and keep me updated. Very nice customer care.

Date of experience: May 20, 2025
Missouri
1 review
0 helpful votes
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Amazing
May 30, 2025

I was looking some pen paint to cover the scratch on my SUV and looking online I found this page and looking the professionals i decided to go with this company!

Date of experience: May 19, 2025
California
1 review
0 helpful votes
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Car touch up
May 30, 2025

The paint is good, but the white color didn't match, but that is probably my fault. Thank you for the order.

Date of experience: May 19, 2025
Washington
1 review
0 helpful votes
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Awesome!
May 30, 2025

Came fast and color was good! I Would order from them again.

Date of experience: May 19, 2025
California
1 review
0 helpful votes
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Great color match!
May 29, 2025

One can of base paint was not enough for my right rear fender long scratch and 4 small scratches on my rear bumper. I need to order some more.

Date of experience: May 19, 2025
Illinois
1 review
0 helpful votes
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Paint matches
May 29, 2025

Touch up paint, arrived as advertised no problems, and matched perfectly.

Date of experience: May 19, 2025
New York
1 review
0 helpful votes
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Recieved order
May 29, 2025
Updated review

After a lengthy delay of about a month, order finally arrived

Date of experience: May 19, 2025

Repeat customer
May 5, 2025
Previous review

Repeat customer. Always satisified

Date of experience: April 25, 2025
Georgia
1 review
0 helpful votes
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BMW
May 29, 2025

Paint and clearcoat worked as expected. I had used PaintScratch before and was completely satisfied.

Date of experience: May 3, 2025
Washington
1 review
0 helpful votes
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Awesome paint match
May 29, 2025
Updated review

Exact match for paint. Quick and easy. Wide variety of products to make the job easier.

Date of experience: May 18, 2025

Repeat customer you guys are Awesome
May 8, 2025
Previous review

Repeat customer you guys are Awesome.

Date of experience: April 27, 2025
Idaho
1 review
0 helpful votes
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I found a high school Senior who was a straight A Student and he followed the directions. Unfortunately the different areas addressed did not have the shine as the rest of the vehicle. I have now found a professional car paint place to take the hood and bumpers off the car and have the color and shine the same all over. I'm hoping this is my last car being the Grandma that I am with only 21,000 miles on my 2019 Toyota Hylander. Thank you!

Date of experience: May 18, 2025
South Carolina
1 review
0 helpful votes
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I bought the Atlantis blue paint pen and clear coat pen to touch up some large scratches on my Chevy Malibu. I haven't done it before, but they worked quite well. The instructions provided by PaintScratch were a great help. The paint in the pen is a little darker than original paint but it is close enough.

Date of experience: May 15, 2025