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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
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Always a 100% paint color match and high quality products, repeat customer, always a great product
Wonderful! I ordered the paint with ease, arrived very fast! The paint was packaged well with instructions. Thank you for a smooth transaction!
Ordering was easy, efficient and delivered on time.
It was easy to order the system. Just received it but have not used it yet. It's been raining a lot the past few days.
I have a 2001 Volkswagen Beetle. The paint is all original. I thought the paint wouldn't match that good because of the age but it matched up perfect. I'm very satisfied. Also, the paint came very quick. Thank you!
Very good easy-to-use website color match was right on.
Got my paint quickly, color was spot on will definitely be using them again!
Great choices of Newmar special colors with appropriate color numbers. And the paint is a great match.
Having experience in drywall repair I felt confident in my ability to do this. I had a plastic bumper with scratches. I sanded them using various grits until smooth. Definite key was taking my time adding more coats checking my work not rushing anything. I feel I could have used a little bit more of all the products. I wasn't really sure of the coverage amounts. But all in all I'm happy with the results.
Found the web page easy to navigate and find the correct paint for my needs.
Did not match at all, not even close. I do not have a large piece of paint to send so I am sending a chip I could find inside the door. Will put in the mail today. Did not even use the spray can because I knew it would not match from using the pen.
Everything matched from your list to the repair manual I have for the paint, hopefully it will match as well.
Received the paint sooner than I expected. It was an exact match for the area I needed to paint. Well done PaintScratch.
Paint received. Packaged very well. No complaints.
Haven't used it yet. I will be using it soon. Hope it matches.
Very happy with my purchase color is as I expected... easy to deal with company.
Shipping was timely and paint match was excellent.
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

