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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
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Excellent match -good website and by using vin number it helps with getting a good paint match
It was good experience before I bought before from you.
Thanks.
Shah
Recommend PaintScratch to anyone who needs touch up help.
Order received 11 days after ordering. Very reasonable. Everything is here and appears to be in good condition. Have not yet tested it on my car.
Easy to navigate website. Please with packaging and shipping. Definitely using again. Thank you.
Very easy to use. Color match is right on.
Good choice for touch up chips.
Maserati tributo paint, this paint was not available anywhere you guys made it off my paint code and did a perfect job matching it. Touchup pens work great and the brush works great for larger chips
While the paint is priced a little lower than the competitors, and it looks OK, I experienced the paint leaking out the can and dripping onto my project and my hand. It cleared up after the 5th spray, but still, I had to deal with correcting that. Add to that I had to wait 2 weeks to get it = no big deal. I think the graphic instructions on the can was a nice touch, though.
The color was a perfect match. Having the primer and clear coat included in the package made the job easy. All I had to add was a pad of "O" grade steel wool, and a couple of clean rags.
Was very easy on website to find the perfect match for my car. Received my touch up paint in a very short time.
Site says there are "numerous warnings on our site about ordering pre-2005 colors. We do not remix this paint or offer refunds, even if the paint does not match". Basically they are telling you its not going to match but they will gladly still take your money. Walk... no run away.
On time and everything packaged well, painted a mirror and application was perfect.
It was easy to input my information and the ordering process was simple
You added my color that was not on the website. Very good customer service.
It was not the color I wanted but it does match another color on my motor coach so it's good and just made another order of hopefully the one I wanted
Easy process, great price, easy order, but takes a little while to get.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members