Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
See above.Ford called the color Metalic Gold when we bought the car. Your paint looks more silver.
Great product, everything from quality, to color match and price is great
My 5th time ordering from paintscratch. Great company great product and great service.
Good……………………………………………………………………………………………………………………..
Doing a color test. Will finish tomorrow. If everything looks good, will take fender off Monday and begin touchup.
Don't know about b the application process yet...I have to wait til it warms up
Web site is easy to navigate and went directly to what I needed. My order was received on time as was stated in the emails and tracking. The price was great and I can't wait to get to work on my vehicle (weather has been very uncooperative here in Florida). Only have to touch up a few minor areas then put a new ceramic polish coat on my vehicle and it'll look showroom new!
I have always had good results with Paint Scratch.
This is my 3rd vehicle I have used PaintScratch products on. It always has been a satisfactory match for the job. It's as perfect as you're going to get, given all the variables that affect a paint match.
Shipping is fast as well.
Product arrived in good condition, on time and as advertised by seller. It matched the paint on my car perfectly!
Easy to navigate site and carries all the colors all the way back to my 1956 project
Quick and easy to look up colors. I have older vehicles albeit well maintained and the color match is always exceptional!
I have used your products on both of my cars for small repairs and touch up. Can't beat the quality match for a mail order product.
Worked great my scratches are gone and the truck looks good again
Your website is easy to navigate.
The paint quality is just what we needed. Your customer service is appreciated!
Unfortunately, the paint color I received does not match my car's paint color.
I am very hopeful that the color I ordered is a match or very close to a match.
It works as well as expected as I have used this in the past to just do touch ups
Very happy with the online process and order fulfillment.
Product was very good and matched well. Only recommendation is to order a little more than you anticipate needing in order to apply many light coats. Would highly recommend company and will purchase again in the future.
I ordered, it arrived. I opened, it was indeed what i ordered. I threw away packaging. Life is good
Very happy to have the product. Found just what I was looking for.
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

