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PaintScratch

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.


paintscratch.com
Incline Village, Nevada, United States
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PaintScratch Reviews Summary

The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.

This summary is generated by AI, based on text from customer reviews

service
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7,797 reviews

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New York
1 review
0 helpful votes
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Great Paint Matching!
September 4, 2025
Updated review

This paint matched so perfectly on my husband's 2016 Dodge Ram - and the clear coat was some of the best i have used.

Date of experience: August 9, 2025

Very easy and well organized website
August 14, 2025
Previous review

Very easy and well organized website. Ordering was a breeze!
Thank you!

Date of experience: August 3, 2025
Ohio
1 review
0 helpful votes
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Order just as expected
September 3, 2025

Our car is a 2013 so finding the exact color for an old car was a challenge, but your company had it! Also, when I was ready to order, your website asked if I needed to add a finishing coat. I didn't even know I needed it and I appreciate being prompted to get the necessary supplies, since this is my first time trying to refurbish the rust stains on my car.

Date of experience: August 24, 2025
California
1 review
0 helpful votes
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PaintScratch Nailed It
September 3, 2025
Updated review

What a great Overall Experience I had with the ability to create a Paint Color for my 1960 Oldsmobile Top. The website is a breeze to navigate and after the color is selected you're able to select a variety of paint sizes from their menu.

Date of experience: August 24, 2025

What a Beautiful Match
December 29, 2024
Previous review

I own a few older classic cars and having the ability to get touch up paint with the Color so true to the original is just a Dream.

Date of experience: January 9, 2025
Washington
1 review
0 helpful votes
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Thank you
September 3, 2025

So far so good. I will be home in 3 weeks... then I will be trying it out

Date of experience: August 23, 2025
Ohio
1 review
0 helpful votes
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1992 F150 spray can paint
September 3, 2025

Fast delivery and great quality. Second time ordering from paint scratch.

Date of experience: August 23, 2025
Tennessee
1 review
0 helpful votes
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Perfect!
September 3, 2025

Exactly what I needed! Great quality and a great price! Thank you!

Date of experience: August 23, 2025
New York
1 review
0 helpful votes
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THE PERFECT COVER UP!
September 2, 2025

ORDERING THE PRODUCTS WAS VERY EASY. ALL THE WARNINGS ABOUT COLOR MATCH AND SUCH
WERE VERY INFORMATIVE AND HELPFUL IN MAKING MY DECISION TO GO AHEAD AND PLACE MY ORDER.
MY PACKAGE ARRIVED IN THE TIME FRAME I WAS GIVEN WHEN I ORDERED. SO THIS WAS A GOOD EXPERIENCE.

Date of experience: August 23, 2025
Pennsylvania
1 review
0 helpful votes
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Perfect color match
September 2, 2025

The color was a perfect match. Ordering was easy and delivery was quick. Application tips and videos were helpful. BUT it still takes time and skill to make the scratch disappear.

Date of experience: August 23, 2025
Ohio
1 review
0 helpful votes
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Uncomplicated and quick turnaround
September 1, 2025
Updated review

It was easy to use the site and quick delivery with quality products.

Date of experience: August 22, 2025

Very easy to find what i needed
August 8, 2025
Previous review

Very easy to find what i needed. Website in intuitive.

Date of experience: July 29, 2025
Ohio
1 review
0 helpful votes
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I am not happy at all with the pens. I regret not ordering the touch up paint bottle instead, It is a real inconvenience using the pen and the results are not as good.

Date of experience: August 22, 2025
Pennsylvania
1 review
0 helpful votes
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Paint mats as well
September 1, 2025

Pain matter as well and easy to fly with a pen and it came in……….

Date of experience: August 22, 2025
Texas
1 review
0 helpful votes
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Great
September 1, 2025

The paint was an exact match to 40+ year old paint……………………….

Date of experience: August 21, 2025
Illinois
1 review
0 helpful votes
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The best
September 1, 2025

They make the exact color and is super easy to Apple. For me the best

Date of experience: August 21, 2025
New York
1 review
0 helpful votes
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Pleasantly surprised
August 31, 2025

The coverage was surprisingly good. It seemed watery so I expected poor coverage but nope it covered great!

Date of experience: August 21, 2025
Louisiana
1 review
0 helpful votes
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Perfect Match
August 31, 2025

My 2020 Newmar had a few chips in the paint in different colors across the motorhome, and Newmar no longer sells the touch-up paint. Paint Scratch to the rescue. Of the 4 colors I needed, Paint Scratch had 3 of them.

Date of experience: August 21, 2025
District of Columbia
1 review
0 helpful votes
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Happy customer
August 31, 2025
Updated review

Very good product... perfect match. However, UPS botched the shipping, so it took longer to get than expected.

Date of experience: August 21, 2025

Easy transaction
August 10, 2025
Previous review

Easy transaction. Thanks

Date of experience: July 31, 2025
Maryland
1 review
0 helpful votes
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Great!
August 31, 2025

It is so easy to complete and very cheap compared to the alternative of a body shop!

Date of experience: August 7, 2025
California
1 review
0 helpful votes
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Availability...
August 30, 2025

We tried to get touch-up paint for our 2004 BMW; we were told they don't have it and would not be getting it any time in the near future. We contacted PaintScratch and had the required paint in less than a week.

Date of experience: August 1, 2025
Kansas
1 review
0 helpful votes
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All items worked well
August 30, 2025

Color of paint was perfect. Instructions were easy to use. I am happy with the results

Date of experience: August 20, 2025
Illinois
1 review
0 helpful votes
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Great color match!
August 29, 2025

Delivery took slightly longer than I would have hoped for, but the product was first rate.

Date of experience: August 19, 2025