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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
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Have not used the paint yet. Easy to order though. Delivered in a reasonable amount of time.
Good product. Good communication. I would buy from them again.
The process for purchasing was easy & the company gave continual updates for order confirmation, creation of the color, & shipping date. I have not used the products yet to comment on color match but since it is a retired color from the 60's, matching is most likely not going to be perfect anyway. If it does I will make it a point to say so in another review if I can.
Easy to order. Color match was right on. Pricing was fair!
Great to work with and want to know that the paint is a good match before you apply it,
The shade of silver/grey was off. Too dark. Also, telling you that your order is number three hundred and something in line does nothing to enhance customer satisfaction. (I don't mind waiting if the color match is there.)
Outstanding product, service and ordering. Repeat customer. Recommend Paint Scratch to family and friends.
This place is the best great service and the paint always matches perfectly!
I ordered 3 different colors for 3 different years and vehicles. Spot on thank you
I have not used it yet have a lot of sanding to do first. Hope to do so some
The spray paint I ordered for my 2011 Jeep Wrangler was an absolutely perfect match!
The paint went on with ease and looks great on the small repair.
I would definitely purchase your products again and I highly recommend your spray paint for great color match and quality. What a great product for the price!
Thanks again!
Great service, outstanding quality, good prices. I definitely would use them again for all my automotive paint needs.
Even with their message that it may not match. The paint is a very close match. I am impressed with the results.
3rd purchase, awesome quality product, perfect match will continue to purchase items for any vehicle
You guys sure sent things in good time. I haven't got to the small project yet. But I've tried the match and it looks good for now. Thank you.
Placed the order online, paid, waited 5 days, stuff arrived, like it was intended. Thanks.
Website was easy to order from. Item was shipped quickly and received safely. Instructions for using was clear.
Paint was an exact match. Delivery was as expected and tracking information accurate.
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

