On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I used the two stage paint process to paint the hubcaps on my '71 M-B 300 SEL 6.3 and was very pleased with the results.
Great finding the correct colors.Great to find the colors I was looking for
None. I have not used the product yet. I don't have 50 words to describe my experience. Can I follow up with you once I have used the paint
I haven't used the Product yet but the ease of purchase and the Delivery and packaging was Great, I expect the paint should be just as promising.
I needed touch up paint to finish up some odds and ends on a partial restoration of a '58 Ford Custom 300 Tudor. The product provided was a perfect match that was easy to use. Quality paint with great service backing it. Thank you!
I purchased paint scratch to repair a few scratches on my door. The paint match perfectly, and I was very pleased with the results.
They will try to match but sometimes they are not able to match due to issues beyond their control.
Thanks for getting a color match for the Winnebago.
My experience was great...paint matched fine...shipping was timely...just not real happy about getting repeated emails wanting a rating...
I needed to fix some faded paint and worn clear coat on my 2010 Accord so, I bought a can of matching paint and a can of clear along with the trigger. The order process was simple. Waited a couple days, Paintscratch sent updates on my order which made it nice and I didn't have to wonder where my stuff was. The paint came in, I had already prepped the car and I went right to work. The color was really close considering it is a 14yr old car. Now all I have to do is apply some rubbing/polishing compound and I'll be done.
Haven't used any paint as of yet I Lea w another review after my project
Happy my obscure car color was available. The transaction was easy, smooth and the company provided good status communication. Shipping was also quick. Haven't used the product yet, but hoping for a good color match and easy use.
I've received/responded to multiple emails since receiving the paint. Stop.
Good quality paint delivered on time. Would choose this company again
The paint spreads and seats very well and the color match is very precise
I have placed 2 orders now and have been very satisfied! Excellent quality and fast shipping!
Just received our paint today...the color looks great! Ordering another small bottle,clearcut and rubbing compound! Very pleased with the fast delivery and the quality!
It was very easy to get the right color by looking for the code on the door. They made it easy to find and sent it out right away. Very happy with the service.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members