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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
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Happy with the product and the fast delivery. Have not gotten to use the product yet.
Easy, however shipping costs seem excessive. Color match and price were actually fair.
Received order fairly quickly, they followed up to ensure my satisfaction with their product and service.
I ordered this in January 2024 but could not get it painted by my son-in-law until August of 2024. The paint matched perfectly. I am very pleased.
Thank you
Very smooth and painless transaction! Paint was as described.
1977 color matched perfectly in 2024! Could've used a bit more in tube though. But thnx for great service and product.
My major concern was whether the paint would be a perfect match for the color of the car - it was a perfect match. Good job PaintScratch!
They were a fast and reliable company that got my paint pen in a reasonable time. Really good product and paint match
My 1971 Ford truck needed some repair that needed paint to match! The match was near perfect! I highly recommend PaintScratch!
The paint applied a tad clumpy. I liked the concept of it being applied like a nail polish.
I have not used the paint. Will let you know when there is a issue
Paint color was very accurate just the clear coat makes it slightly darker. This may be due to old paint fading.
More specific info will be supplied when I have had a chance to use the product and check for color match.
Easy to order but shipping is a little pricey The paint was a good color match
Was a perfect match and super convenient! Will definitely recommend to others
Every time I order, the delivery time is really fast and the color matching is perfect.
Very smooth and easy. You'd have to be a total idiot to screw this ordering process up
It was great. I ordered. They sent me what I ordered. Paint was a perfect match.
Made an order and company kept me informed throughout the process, which I greatly appreciate. Thank you!
Answer: Yes, we are a legitimate company. The vast majority of our customers have a great experience shopping with us and using our products. We're not perfect, and thus there are some unhappy customers like Alicia, but we absolutely strive to do a great job and make it right with every issue that arises.
Answer: I would use the paint within six months.

