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Easily find your color and order the same automotive touch up paint used by industry professionals. Match to factory color guaranteed. Get started now.
PaintScratch Reviews Summary
The company demonstrates a generally positive reputation, particularly noted for its excellent color matching capabilities and user-friendly ordering process. Customers appreciate the wide selection of paint options and prompt delivery, contributing to satisfaction with the product quality. However, concerns arise regarding customer support, as the lack of direct communication channels and occasional shipping delays can lead to frustration. Additionally, some users report issues with paint performance and color accuracy, indicating room for improvement. Overall, while the company excels in product offerings, enhancing customer service responsiveness could further elevate the customer experience.
This summary is generated by AI, based on text from customer reviews
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Easy experience. Find your car and choose the type of container. Can't be any easier. The car is from 2003, which has been difficult to find color matches before at other vendors. This one was fine!
Great, easy to use service. It took a little bit to ship but I like dealing with a small business and the personal service. Color match is excellent.
Site easy to use. Quickly found my code. Ordered, shipped and received smoothly and quickly. Haven't used product yet still waiting on the PART 👍
I was happy with the amount of time it took to get the paint but the paint is awful. I shook it for about 3 minutes and it didn't cover the scratches.
The color match pens were perfect and was a perfect match! I used it for my 2023 BMW I4 M50 for a scratch I had.
Color perfect match…………,,.,,……………………,,,,,,………………….,…………………,,,…….,,……………………….0"&"@@""""…………………,,,…………,,,,,……,…………….,;
Great to work with, no issues at all, easy to use, car looks fine
Easy to find the color I was looking for and received it in about a week.
Site assisted with finding and verifying my paint, as well as sending updates on order process/status..
Super easy to order. Color matched perfect. Would recommend to anyone who has a repair to do.
Great product and match…………………………………………………………………………..
So far the transaction has been easy,got exactly what I wanted
Not having any experience with this type of task I was very apprehensive, but forged ahead and am glad I did. Instructions were complete and not difficult to follow.
I haven't had a chance to us it yet. It does look like a quality product just from its packaging.
Great products, great company. Web site, videos, FAQ's and customer service is very good.
I got aerosal cans to redo a motorcycle fender. Paints ok. Almost no metallic to it. Can must be 100% straight. Following contour was difficult because I couldn't even tilt can at all.
I felt that the color match was not good especially the final coat. I would have been better off usually touch up paint from the dealer.
The only issue thought about was the day receiving my order. The UPS shipment arrived in Jefferson City on Friday 8/30, and due to the holiday weekend, it sat at UPS until delivered to me on Tuesday 9/3. No blame and nothing wrong with UPS, but just the timing that it sat there all holiday weekend and was an aerosol spray, I hoped it would be alright. It was fine and finished the Suburban paint job yesterday. Total delivery time was 8 days for the cost of $17.95 paid. Not a big issue, just timing with this order.
Super easy to find the correct color. When I received the paint and started using it, I thought this is the totally wrong color, but as I kept going it matched perfectly. Completely satisfied and will order again in the future.
This company is great! It is so easy to order from this company. The paint matches my car exactly. Never had a problem.
I am very pleased with this company. Easy website to read, easy to order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members