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Paint Plot has a rating of 3.7 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Paint Plot most frequently mention great quality, new hobby and much fun. Paint Plot ranks 4th among Painting sites.
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As someone who has anxiety, painting has definitely helped especially during COVID! Paint Plot has such high quality products and fun designs that range from difficult to easy to paint. Either way, beginner or not, you're guaranteed to enjoy it! I've painted four so far and I'm looking forward to doing more :) Tova, Mike and their team are all incredible and helpful and very kind!
Ordered 1 painting, and it was fantastic. There was heaps of paint (so often other companies don't send enough), and clear communication across the process. Due to COVID-19 there was a bit of a postage delay of about 10 days, but the company always kept in contact. It was a bit more expensive than others that come from China, but to support a small Australian company I thought was worth it. By comparison, I ordered a PBN through an international company and waited 5 months for the parcel. I'll take Paint Plot anyday!
I have ordered from Paint Plot on a number of occasions now. The deliveries are fast. Products are excellent quality and the customer service is second to none. So helpful and easy to contact them if you need to. Highly recommend and will be buy from them again. Thank you Paint Plot, you're amazing!
I discovered Paint Plot Australia during the Coronavirus lockdown, and have dealt with them several times over the last few months to purchase Paint by Numbers kits. Their products are very high quality, orders have been received quickly, and any queries have been answered promptly. I cannot recommend Paint Plot Australia highly enough, they are an absolute pleasure to deal with, and doing their paintings is the most relaxing and fun hobby you can have.
After 6 weeks, it took a PayPal claim to have my "missing" PBN shipped.
It finally arrived, and the first paint pot I opened was dried out solid. I tried Flow Aid and it was too far gone.
Eventually I got a replacement paint, and it was EMPTY!
This has been several months, and I have completed 12 others from different companies since ordering this 1st PBN. I am undecided whether to complete with different paints, or to just throw it away.
This has to be one of the worst online shopping experiences I can think of.
I've bought several Paint by Numbers kits from PaintPlot and I'm about to buy some more. They are high quality canvas and paints and are posted so that they turn up pristine and not all creased like most online sellers. The group Facebook page for customers is brilliant and provides lots of support and plenty of great feedback about how Paintplot provide brilliant service. Why would you buy from China and wait months? Great little Aussie business do a fantastic job.
I have had nothing but excellent service from paint plot. I have had fast deliveries and their range of paintings is wonderful.
I love that they have a social media page where we can ask questions and show our paintings and paint plot themselves take part in helping anyone so in my experience their customer service is excellent.
When covid first appeared I ordered some pbn from an overseas seller... they took over six months to arrive and never once did I get a reply to my many numerous emails.
I also love that each week paint plot send out an email with possible future paintings and ask us to vote on them.
Paint Plot is fantastic, the product is really fun and the business is friendly, easy to communicate with and posts out the product promptly. Other reviews complaining about slow postage are very unfair as this has been an Australia Post problem and not caused by Paint Plot.
I've ordered multiple times from Paint Plot and all I can say is - outstanding! The quality of the canvas, brushes and paint is A+ but the customer service is second to none! I'm a return customer already and have every intention to keep buying from Paint Plot in the future solely because as a customer I am treated as an individual, not a number. The prices are very affordable for the quality of product and shipping has always been reasonable. Not to mention there is always a discount code for 5% or free shipping etc, they practically give these away! I've bought these for all of my friends as gifts this year so I can show them how great Paint Plot is too! I love this product and I love the team at Paint Plot
They are a friendly. There products are excellent. Would tell anybody to buy from them. There local in Australia. I have brought over 17 painting from them. Will continue to buy from painrplot Australia.
Paint plot are a wonderful company I am so glad I stumbled across them! The website is easy to navigate and from my initial purchase I have since order 9 or 10 products. Communication from the owners is friendly and professional. And the kits are super easy to use! I have recommended them to my friends who have also now purchased!
The variety of pictures is choice and they come delivered on time + pots are full of creamy paint. The canvas was smooth and without creases.
Great communication, fast delivery, super helpful and responsive and the painting was amazing quality, great value and worth over 50 hours of enjoyment to complete. Thanks PPA.
Absolutely love Paint Plot. They make you feel part of the business. They ask our opinions on future products and customer service team are great. I have no negative comments and am not affiliated with Paint Plot. I'm a happy customer which is rare in our world today.
I ordered and received my kit all within a week... but I do live in the same area! I can see there have been some problems re shipping... but I have had some shipping problems with other companies recently too... just not coping with COVID demands! I loved my kit... paint quality was very good as was canvas quality... and it's hanging on my wall now. I received a PDF as well which came in handy with some of the smaller cells. Highly recommended and will buy again.
I liked the intrigue of this one. Not knowing where it's leading to…. A little like life. Found this one quite soothing and relaxing.
I love these, there are so many fantastic new pictures coming through and it's always such a thrill picking my next one to do! Coming into Christmas - they have me covered for presents! I highly recommend this amazing company.
I have done 3 so far and have 2 more on the way. Great for gifts for someone special a very personal gift from you to them. My mum was touched when I gave her a painting. All in time for Christmas so get painting
I have completed 1 Paint Plot paint by number kit so far and am half way through my second. The quality of materials is great - canvas, paint and brushes all good. I have had no problem with ordering or delivery, even in these Covid times.
I suspect that the negative reviews on this site do NOT relate to Paint Plot but other companies (of which there are many not so reliable as this one).
I recommend Paint Plot wholeheartedly. My wife and I have another 3 kits each to paint in our stash!
Well done Paint Plot.
I loved the designs and ordered one painting to try. It was so much fun to do and the unicorn was a good fit for a beginner painter like me. My second painting was the mother and baby for my sister's nursery.
I love the quality of the canvas and the fact they are Australian based.
I have since brought 7 more painting with 4 on their way.
Answer: I honestly don't know. I really think it might be a scam. I haven't received my package after 3 months and when I asked to cancel it they told me it was too late because it was "shipping". A little sketchy that it's been out for "shipping" multiple times and still hasn't come.
Answer: They don't tell their customers anything, they just want to take their money. It's a scam. I should have read REAL reviews before purchasing.
Answer: It was extremely easy. When I sent an email they replied almost immediately. Great customer service
Answer: I did finally did via PayPal which was how I paid and was able to get my money back! I was unsuccessful getting it back directly through the company but thankfully was able to through PayPal.
Answer: I've also been answered in less than 24 hours, so no it's not a scam
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